Troubleshooting and other information
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If you are having difficulty with your machine
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Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://support.brother.com.
Telephone and Fax problems (MFC models)
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If you cannot send or receive a fax, check the following:
1 Check the machine's power cord is connected correctly and the machine is turned on.
2 Connect one end of the telephone line cord to the area labelled "
LINE
," and then connect the
other end of the telephone line cord directly to a telephone wall Jack.
If you can send and receive faxes when the telephone line is directly connected to the fax, the
problem may be unrelated to the machine. Please contact your service provider for connection
issues.
3 Check the receive mode.
For more information on setting the Receive mode, see
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