manualshive.com logo in svg

Brother DCP-1400, Service Manual

Share
Download
Brother DCP-1400 Service Manual Download Page 163

VI

 - 17

2.

TROUBLESHOOTING

2.1

Introduction

This section gives the service personnel some of the troubleshooting procedures to be followed if
an error or malfunction occurs with the machine.  It is impossible to anticipate all of the possible
problems which may occur in future and determine the troubleshooting procedures, so this section
covers some sample problems.  However, those samples will help service personnel pinpoint and
repair other defective elements if he/she analyzes and examines them well.

2.2

Precautions

Be sure to observe the following to prevent the secondary troubles from happening:

(1) Always unplug the AC power cord from the outlet when removing the covers and PCBs,

adjusting the mechanisms, or conducting continuity testing with a circuit tester.

(2) When disconnecting the connectors, do not pull the lead wires but hold the connector

housings.

(3)

l

Before handling the PCBs, touch a metal portion of the machine to discharge static electricity

charged in your body.

l

When repairing the PCBs, handle them with extra care.

After repairing the defective section, be sure to check again if the repaired section works correctly.
Also record the troubleshooting procedure so that it would be of use for future trouble occurrence.

2.3

Checking prior to Troubleshooting

Prior to proceeding to the troubleshooting procedures given in Subsection 2.4, make the following
initial checks:

Environmental conditions

Check that:

(1) The machine is placed on a flat, firm surface.

(2) The machine is used in a clean environment at or near normal room temperature (10

°

C to

32.5

°

C) with normal relative humidity (20 to 80%).

(3) The machine is not subjected to rapid change of the ambient temperature.  (Moving the

machine from a cold place to warm place will cause condensation inside the machine.  If it

takes place, leave the machine in the warm place for approx. two hours before turning on the

power.)  Turning the machine on with dew condensation will result in damaged electronic

devices.

(4) The machine is not exposed to direct sunlight or harmful gases.

Power requirements

Check that:

(1) The power supply specified on the rating plate located on the bottom of the machine is used.

The supply voltage stays within the rating ±10%.

(2) Each voltage level on AC input lines and DC lines is correct.

Summary of Contents for DCP-1400

Page 1: ...MULTI FUNCTION CENTER SERVICE MANUAL MODEL MFC9800 MFC9700 DCP1400 MFC9880 MFC9860 MFC9760 ...

Page 2: ...n may be reproduced in any form or by any means without permission in writing from the publisher Specifications are subject to change without notice All products and company names mentioned in this manual are trademarks or registered trademarks of their respective holders ...

Page 3: ... always in best condition for the customer the service personnel must adequately understand and apply this manual This manual is made up of six chapters and appendices CHAPTER I GENERAL DESCRIPTION CHAPTER II INSTALLATION CHAPTER III THEORY OF OPERATION CHAPTER IV DISASSEMBLY REASSEMBLY AND LUBRICATION CHAPTER V MAINTENANCE MODE CHAPTER VI ERROR INDICATION AND TROUBLESHOOTING Appendix 1 EEPROM Cus...

Page 4: ...tion CDRH Regulations 110 120V Model only The Center for Device and Radiological Health CDRH of the US Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States The label shown below indicates compliance with the CDRH regulation...

Page 5: ...CHAPTER I GENERAL DESCRIPTION ...

Page 6: ...CHAPTER I GENERAL DESCRIPTION CONTENTS 1 MACHINE OUTLINE I 1 1 1 External Appearance and Weight I 1 1 2 Components I 1 2 SPECIFICATIONS I 2 ...

Page 7: ...nd Weight The figure below shows the machine appearance and approximate dimensions Weight Machine proper 15 2 kg Machine incl drum unit toner cartridge 17 0 kg In package 21 2 kg 1 2 Components The machine consists of the following major components ...

Page 8: ...tandby Mode Yes Yes PC Fax Protocol Compliance Class 2 Class 2 Simultaneous Operation Yes Yes Data Modem No No Energy Star Compliance for U S A Yes Yes LCD Back Light No No Operating Environment Temperature 10 32 5 degrees Centigrade 10 32 5 degrees Centigrade Humidity 20 80 without condensation 20 80 without condensation Power Source 120VAC 50 60Hz 120VAC 50 60Hz Power Consumption Less than 15W 7...

Page 9: ... Mode Yes PC Fax Protocol Compliance Simultaneous Operation Yes Data Modem No Energy Star Compliance for U S A Yes LCD Back Light No Operating Environment Temperature 10 32 5 degrees Centigrade Humidity 20 80 without condensation Power Source 120VAC 50 60Hz Power Consumption Less than 15W 75W 940W Sleep Standby Peak Demo Model N A TELEPHONE Automatic Redial Handset One Touch Dial Speed Dial Teleph...

Page 10: ...ations Yes 158 locations Batch Transmission Yes Yes Auto Reduction Yes Yes Out of Paper Reception 2 up to 600 pages up to 600 pages Dual Access Yes Yes ECM Error Correction Mode Yes Yes ITU SUB Addressing No No Group Dial Yes 6 Yes 6 Resend After Receive Error Signal No No Confidential No No Station ID 1 20digits 20char 1 20digits 20char Off Hook Alarm No No Remote Maintenance Yes Yes Call Reserva...

Page 11: ...ing Batch Transmission Auto Reduction Out of Paper Reception 2 Dual Access ECM Error Correction Mode ITU SUB Addressing Group Dial Resend After Receive Error Signal Confidential Station ID Off Hook Alarm Remote Maintenance Call Reservation Over Manual TX RX Mode Indication Resolution Indication LIST REPORT Activity Report Journal Report Transmission Verification Report Coverpage Help List Call Bac...

Page 12: ...ogram Driver with Auto Installer Program Utility Software Yes Remote Printer Console for PCL6 Yes Remote Printer Console for PCL4 Toner Life Standard Yield TN 430 6 000 A4 pages 5 6 000 A4 pages 5 High Yield TN 460 3 000 A4 pages 5 3 000 A4 pages 5 Drum Life DR400 up to 20 000 pages up to 20 000 pages Interface Type Parallel USB 3 Parallel USB 3 Bundled Cable Yes Parallel Yes Parallel COPY Speed c...

Page 13: ...8 SE Me and NT4 0 2000 Driver with Auto Installer Program Utility Software Yes Remote Printer Console for PCL4 Toner Life Standard Yield TN 430 6 000 A4 pages 5 High Yield TN 460 3 000 A4 pages 5 Drum Life DR400 up to 20 000 pages Interface Type Parallel USB 3 Bundled Cable Yes Parallel COPY Speed cpm up to 14 Multi Copy Stack up to 99 Multi Copy Sort Yes Multi Copy 2in1 Yes Multi Copy 4in1 Yes Po...

Page 14: ...Fax Voice Mail Box No No Fax Voice on Demand No No VIDEO CAPTURE No No Video Capture No No Video Print No No Video Format No No BUNDLED SOFTWARE For Windows OS Support Win95 98 SE Me WinNT4 0 2000 Win95 98 SE Me WinNT4 0 2000 Printer Driver Brother Yes Yes Viewer ScanSoft PaperPort Ver 6 5 Yes Yes include Text Bridge OCR TWAIN Brother Yes Yes PC Fax Brother Yes Yes TX FAX Share RX Class2 For iMAC ...

Page 15: ... Mail Box Fax Voice on Demand VIDEO CAPTURE No Video Capture No Video Print No Video Format No BUNDLED SOFTWARE For Windows OS Support Win95 98 SE Me WinNT4 0 2000 Printer Driver Brother Yes Viewer ScanSoft PaperPort Ver 6 5 Yes include Text Bridge OCR TWAIN Brother Yes PC Fax Brother No TX FAX Share RX Class2 For iMAC G3 G4 OS Support Printer Driver 8 5 9 1 TWAIN 8 6 9 1 Printer Driver Brother Ye...

Page 16: ...21 2Kg 21 2Kg Color Gray 1495 Gray 1495 Standby Mode Yes Yes PC Fax Protocol Compliance Class 2 No Simultaneous Operation Yes Print Fax Print Copy Print Scan No Data Modem No No Energy Star Compliant N A N A LCD Back Light No No Operating Environment Temperature Humidity 10 32 5 degrees Centigrade 20 80 10 32 5 degrees Centigrade 20 80 Power Source 220 240VAC 50 60Hz 220 240VAC 50 60Hz Power Consu...

Page 17: ...Kg Weight w Carton WxDxH 21 2Kg Color Gray 1495 Standby Mode Yes PC Fax Protocol Compliance Simultaneous Operation Yes Print Copy Print Scan Data Modem Energy Star Compliant N A LCD Back Light No Operating Environment Temperature Humidity 10 32 5 degrees Centigrade 20 80 Power Source 220 240VAC 50 60Hz Power Consumption Sleep Standby Peak 15W 75W 940W Demo Print No TELEPHONE N A Automatic Redial H...

Page 18: ...andard Yes as default approx 3 8sec page A4 standard Broadcasting Yes 182 locations Yes 182 locations Batch Transmission Yes Yes Auto Reduction Yes Yes Out of Paper Reception ITU T Chart 2 500 pages JBIG Standard Resolution 500 pages JBIG Standard Resolution Dual Access Yes Yes ECM Error Correction Mode Yes Yes ITU SUB Addressing No No Group Dial Yes 6 Yes 6 Station ID Yes 20digits 20characters Ye...

Page 19: ...latbed Broadcasting Batch Transmission Auto Reduction Out of Paper Reception ITU T Chart 2 Dual Access ECM Error Correction Mode ITU SUB Addressing Group Dial Station ID Off Hook Alarm Remote Maintenance Call Reservation Over Manual TX RX Mode Indication Resolution Indication LIST REPORT No Activity Report Journal Report Transmission Verification Report Coverpage Help List N A Call Back Message Ca...

Page 20: ... 98 SE Me NT4 0WS 2000Professinal MacOS 8 5 9 1 No Utility Software Yes Remote Printer Console for PCL5e No Toner Life Standard Yield TN 6300 3 000 pages A4 5 3 000 pages A4 5 High Yield TN 6600 6 000 pages A4 5 6 000 pages A4 5 Drum Life DR 6000 up to 20 000 pages up to 20 000 pages Bundled Cable No No COPY Yes Yes Color Mono Mono Mono Multi Copy Stack Yes up to 99 Yes up to 99 Multi Copy Sort Ye...

Page 21: ...Slot 60 161 g m2 Printer Driver Win95 98 SE Me NT4 0WS 2000Professinal MacOS 8 5 9 1 Utility Software Yes Remote Printer Console for PCL5e Toner Life Standard Yield TN 6300 3 000 pages A4 5 High Yield TN 6600 6 000 pages A4 5 Drum Life DR 6000 up to 20 000 pages Bundled Cable No COPY Yes Color Mono Mono Multi Copy Stack Yes up to 99 Multi Copy Sort Yes N in 1 2in1 4in1 Poster X by Y Yes 1in3x3 Red...

Page 22: ... A BUNDLED SOFTWARE For Windows Support OS Version Win95 98 SE Me NT4 0WS 2000Professional No Printer Driver Yes Brother No Viewer Yes PaperPort by ScanSoft No Pop Up Menu Yes No TWAIN Yes Brother No PC Fax Yes TX RX by Brother No BUNDLED SOFTWARE For iMAC Support OS Version MacOS8 5 9 1 No Others MacOS8 6 9 1 No Printer Driver Yes Brother No Viewer No No Pop Up Menu No No TWAIN Yes Brother No PC ...

Page 23: ...D SOFTWARE For Windows Support OS Version Win95 98 SE Me NT4 0WS 2000Professional Printer Driver Yes Brother Viewer Yes PaperPort by ScanSoft Pop Up Menu Yes TWAIN Yes Brother PC Fax No BUNDLED SOFTWARE For iMAC Support OS Version MacOS8 5 9 1 Others MacOS8 6 9 1 Printer Driver Yes Brother Viewer No Pop Up Menu No TWAIN Yes Brother PC Fax No 1 The figure is ideal and refers only to the scanning pe...

Page 24: ...CHAPTER II INSTALLATION ...

Page 25: ...CHAPTER 2 INSTALLATION CONTENTS 1 INSTALLING THE UPDATE DATA TO THE FACSIMILE MACHINE II 1 2 SETTING ID CODES TO FACSIMILE MACHINES II 3 ...

Page 26: ...s power cord is unplugged from a wall socket If the machine has a power ON OFF switch make sure that the switch is turned off 3 Connect the parallel interface cable to the parallel port on the back of the machine and secure it with the lock wires 4 Connect the other end of the interface cable to the printer port of your computer and secure it with the two screws 5 While pressing the 5 key on the m...

Page 27: ...n the above example type C from the command line and press the ENTER key Then type CD UPDATE and press the ENTER key 4 Check that your computer is connected with the facsimile machine correctly 5 To start the transfer utility transmitting the update data to the flash ROM of the facsimile machine type the following ICEN filename b Where filename is an update data file e g 9800x upd Then press the E...

Page 28: ...rt of your PC and secure it with the two screws 5 Plug the machine s power cord into a wall socket or other power source 6 Turn on your PC Operating procedure 1 On your PC run the ID setting utility Follow the instructions shown on the PC s screen and enter the 9 digit serial number e g G01012345 printed on the nameplate labeled to the back of the facsimile machine as an ID code Then press the Ent...

Page 29: ...CHAPTER III THEORY OF OPERATION ...

Page 30: ... Scanner Mechanism III 3 2 2 Laser Printing Mechanism III 5 2 2 1 Paper pick up and registration mechanism III 5 2 2 2 Print process mechanism III 6 2 2 3 Heat fixing mechanism III 8 2 2 4 Paper ejecting mechanism III 9 2 3 Sensors and Actuators III 10 3 CONTROL ELECTRONICS III 13 ...

Page 31: ...III 1 1 OVERVIEW Provided on models supporting facsimile function ...

Page 32: ...ument scanning mechanism LASER PRINTING MECHANISM Paper pick up and registration mechanism Print process mechanism consisting of charging exposing developing and transferring processes with paper feeding mechanism Heat fixing mechanism with paper feeding mechanism Paper ejecting mechanism SENSORS AND ACTUATORS ...

Page 33: ...ment tray automatic document feeder ADF unit which consists of a document feed roller ASSY document ejection roller ASSY ADF motor and document front and rear sensors and scanner unit which consists of a scanner top cover CCD unit CCD drive mechanism CCD HP sensor and scanner base For details about the sensors refer to Section 2 3 ...

Page 34: ...pened on the glass of the scanner top cover close the scanner unit and start the scanning operation then the CCD drive mechanism will be driven That is the CCD motor rotates and its rotation will be transmitted via the gear train to the CCD drive belt The CCD unit which is supported and guided by the CCD rail is secured to the CCD drive belt Clockwise and counterclockwise rotations of the CCD moto...

Page 35: ...III 5 2 2 Laser Printing Mechanism 2 2 1 Paper pick up and registration mechanism ...

Page 36: ...he manual insertion sensor actuator the paper is further fed for the specified time length Accordingly the leading edge will reach the paper feed roller where the paper skew will be eliminated At the 3rd stage the controller deenergizes the solenoid to rotate the paper feed roller for feeding paper to the transfer block in the drum unit When the leading and trailing edges of the paper pass through...

Page 37: ...rks with laser beam electrical charges and toner The graph below shows the transition of electrical charge on the surface of the laser sensitive drum through the four processes charging exposing developing and transferring processes ...

Page 38: ...er and the pressure roller in the heat fixing unit the heater roller fuses the toner on the paper The controller monitors the internal resistance of the heater thermistor to keep the surface temperature of the heater roller constant by turning the halogen heater lamp on and off ...

Page 39: ...ejection sensor the sensor signals the start of paper ejection If the trailing edge has passed through the sensor actuator the sensor signals the completion of paper ejection If the jam sensor actuator will not be pushed up within the specified period after the leading edge of the paper pushes down the paper ejection sensor actuator then the controller will interpret such an event as a paper jam i...

Page 40: ...cts the leading and trailing edges of pages to tell the control circuitry when the leading edge of a new page has reached the starting position and when the scan for that page is over Document tray open sensor which detects whether the document tray is closed CCD HP sensor which detects whether the CCD unit is placed in the home position Manual insertion sensor which detects whether paper is inser...

Page 41: ...III 11 The above photosensors are a photo interrupter consisting of a light emitting diode and a light sensitive transistor Each of them has an actuator separately arranged as shown on the next page ...

Page 42: ...r and jam sensor The machine has a document tray open sensor and jam sensor both of which are not shown in the above illustration The former is on the harness support the latter is on the heat fixing unit Location of Sensors and Actuators ...

Page 43: ...or 2 pin 6 pin Paper ejection sensor PCB Paper ejection sensor 3 pin 14 pin USB Centronics parallel interface Main PCB 2nd paper cassette 4 2nd cassette sensor PCB 2nd cassette sensor 2nd registration sensor Solenoid 13 pin 8 pin 5 pin 2 pin 15 pin Speaker CCD HP sensor CCD motor CCD unit 5 pin 4 pin ADF motor Document sensor PCB Document front sensor and document rear sensor 5 pin Control panel P...

Page 44: ...CHAPTER IV DISASSEMBLY REASSEMBLY AND LUBRICATION ...

Page 45: ...bling the Control Panel ASSY IV 24 1 8 Relay PCB IV 25 1 9 Speaker IV 26 1 10 Scanner Mount IV 27 1 11 Paper Sub Tray and Tray Holder IV 30 1 12 VC Cover VC Bracket and VC Connector PCB for models supporting video capture IV 31 1 13 Front Cover Front Sub Cover for models not supporting video capture IV 32 1 14 Outer Chute and Paper Pinch Rollers IV 33 1 15 Main Cover IV 34 1 16 Switch Cover for mo...

Page 46: ...PCB and Toner Sensor LED PCB IV 65 1 26 Gears and Paper Pick up Roller IV 66 1 27 Paper Feed Roller ASSY IV 67 1 28 Clutch Levers Cassette Guide L and Solenoid IV 68 1 29 Cleaning of High voltage Contacts and Grounding Contacts IV 69 2 LUBRICATION IV 71 1 ADF unit IV 71 2 Scanner mount IV 72 3 Drive gear ASSY IV 73 4 Paper cassette IV 74 ...

Page 47: ...Y or document ejection roller ASSY if at all possible Once removed they will become unusable and new gears will have to be put back in 6 When using soldering irons and other heat generating tools take care not to damage the resin parts such as wires PCBs and covers 7 Before handling the PCBs touch a metal portion of the machine to discharge static electricity otherwise the electronic parts may be ...

Page 48: ... the drum unit with toner cartridge loaded n n n n How to Access the Object Component On the next page is a disassembly order flow which helps you access the object components To remove the heat fixing unit for example first find it on the flow and learn its number in this case You need to remove parts numbered and so as to access the heat fixing unit Unless otherwise specified the disassembled pa...

Page 49: ... toner sensor light receiver PCB is a light sensitive transistor NOTE 8 On the toner sensor LED PCB are an LED and cover sensor photosensor Paper cassette NCU PCB 4 Lower rear cover Access plates R and F NCU shield NOTE 4 Bottom plate Main PCB Paper ejection sensor PCB Low voltage power supply PCB and power inlet Inner insulation film Engine PCB High voltage power supply PCB NOTE 5 NOTE 6 Bottom i...

Page 50: ...R and F 1 Remove screw c that secures access plates R and F together to the main chassis 2 Remove screws d and e from access plate R 3 Take out access plates R and F together 4 Remove screw f to separate those access plates n n n n Reassembling Notes When reinstalling access plate F fit the two tabs provided on the front end underneath the center edge of the main chassis a and b Screw pan washer M...

Page 51: ... 2 Fully slide the side guide R or L inwards in the direction of arrow Q and remove the screw Then release the latches arrow R and pull up the side guide arrow S 3 Release the pressure plate from the bosses arrow T and remove it arrow U 4 Fully slide the paper rear guide to the front and lift it up arrow V ...

Page 52: ... 6 1 4 Document Tray ASSY 1 Fully open the document tray ASSY 2 Lift up the document tray ASSY straight and pull the hinges up and out of the scanner unit 3 Remove the three screws from each of the hinges ...

Page 53: ...IV 7 4 Remove screw a then lightly tap the left end of the document chute to release the three hooks from the document tray 5 Remove the sponge 6 Remove screw b to take off the support plate ...

Page 54: ... section a from the latch provided on the scanner mount and pull the top of the upper rear cover to the rear and upwards n n n n Reassembling Notes When installing the upper rear cover first hook sections b onto the supports of the scanner mount and push the upper rear cover into place ...

Page 55: ...e following from the relay PCB CCD flat cable P4 ADF motor harness 4 pin P3 Document sensor harness 4 pin P8 Document tray open sensor harness 2 pin Harness support a Scanner top cover b Relay PCB ADF motor harness Document sensor harness Rear CCD flat cable Chassis grounding wire ADF grounding wire Scanner grounding wire Document tray open sensor harness a Cup B tite M3x10 b Taptite cup S M3x6 ...

Page 56: ... supports also come off 7 Remove screw d and take off the harness support together with the document tray open sensor Remove the screw from the document tray open sensor c ADF cover ADF motor harness Document sensor harness ADF grounding wire Harness support d ADF unit ADF motor harness document sensor harness and grounding wire Harness support Boss Scanner top cover Plastic retaining ring Arm Fro...

Page 57: ...er from the bosses provided on the ADF side covers 2 At each of the ADF side covers F and R remove the screw pull the unscrewed corner outwards to release it from the document ejection chute and unhook the latch 3 Remove the document ejection chute which has been secured with the screws removed in step 2 above ...

Page 58: ...t the rear end pull the bushing outwards and lift up the upper LF roller ASSY 6 Remove the two screws and take off the ADF motor If you do not need to remove the ADF parts skip to step 10 7 Peel off the ADF film NOTE Once removed the ADF film will become unusable and a new part will have to be put back in 8 Remove the screw and take off the spring plate A separation rubber rubber holder and compre...

Page 59: ...low and lift it up 12 Turn the document rear sensor actuator as shown below and lift it up 13 Disconnect the document sensor harness from the document sensor PCB and take out its harness from the harness guides 14 Unhook the two latches large and small latches in this order from the document sensor PCB and lift it up ...

Page 60: ... the pawled bushing by pulling its pawls outwards At the rear end pull the bushing outwards and remove the lower LF roller ASSY 18 Turn the lower ADF chute upside down 19 Pull the arm outwards and take it off 20 At the rear side of the lower ADF chute remove the gear 19 36 by pulling its pawl outwards 21 Remove the gear 64 by pulling its pawl outwards 22 Unhook the two springs 23 Pull out the whit...

Page 61: ...ration given on page IV 12 Reinstall the ADF side covers so that the tabs of the ADF side plates become fitted inside the ribs provided on the ADF side covers See the illustration given on page IV 11 When reinstalling the ADF side cover R be sure to route the document sensor harness ADF motor harness and grounding wire between the boss and the ADF side cover R See the illustration given on page IV...

Page 62: ...IV 16 1 7 Scanner Unit and Control Panel ASSY 1 Disconnect the following from the relay PCB CCD motor harness Panel harness Scanner HP sensor harness ...

Page 63: ...IV 17 2 Slide the scanner unit with the control panel ASSY to the rear by approx 5 mm and then lift it up For the disassembly procedure of the scanner unit refer to page IV 19 ...

Page 64: ...Notes When reinstalling the scanner unit fit the holes and cutouts provided in the scanner unit over screws A and pawls of the scanner mount respectively and then slide the scanner unit to the front Refer to page IV 17 When connecting the CCD motor harness panel harness and scanner HP sensor harness to the relay PCB route them as shown below CCD flat cable Scanner HP sensor harness Document sensor...

Page 65: ...y PCB route them as shown below Disassembling the Scanner Unit The disassembling job of the scanner unit should be done in a clean room to prevent dust or dirt from getting into the scanner unit 1 Remove the four screws from the scanner top cover 2 Separate the scanner top cover from the scanner base ...

Page 66: ...from the CCD idle pulley holder then remove the CCD drive belt from the idle pulley 6 Lift up the CCD rail together with the CCD unit and CCD drive belt and then disconnect the CCD flat cable NOTE When handling the CCD unit do not touch the CCD PCB or glasses but hold the hatched sections as shown below 7 Pull out the CCD rail from the CCD unit 8 Remove the CCD lock a Taptite cup B M3x8 b Taptite ...

Page 67: ...m the CCD motor 10 Remove three screws c from the motor bracket 11 Lift up the motor bracket 12 Remove two screws d from the CCD motor The scanner grounding wire also comes off 13 Disconnect the CCD HP sensor harness from the sensor 14 Remove the CCD HP sensor ...

Page 68: ...tape 16 Remove the CCD flat cable which is attached with adhesive tape 17 Remove the four screws and take off the guide plate 18 Remove tape and sponges 1 then take out the panel harness and CCD HP sensor harness NOTE Once removed the sponges 1 will become unusable and new ones will have to be put back in ...

Page 69: ...the previous page Set the CCD motor back into place with its connector side facing up as shown on page IV 21 When securing the motor with screws d be sure to secure the scanner grounding wire also as shown on page IV 21 Route the CCD motor harness and scanner grounding wire as illustrated below Set the CCD lock in the release forward position If the CCD lock is placed in the lock position the CCD ...

Page 70: ...port plate and FPC key 6 As shown below slightly pull the clamp outwards and take out the LCD while pulling the LCD flat cable gently NOTE Do not take out the LCD except when the LCD is defective and requires replacement n n n n Reassembling Notes Before reinstalling the LCD to the control panel wipe fingerprints or dust off the LCD surface and control panel window with a soft cloth A new LCD is c...

Page 71: ...r harness Main relay panel harness Main relay CCD harness Main relay motors harness 2 Remove the two screws 3 Take out the relay PCB Reassembling Notes When setting the relay PCB back into place be careful with the installation direction The printed letters should not be upside down ...

Page 72: ...IV 26 1 9 Speaker 1 Press the pawl in the direction of arrow and slide the speaker spring in the direction of arrow 2 Lift up the speaker ...

Page 73: ... 3 Pull the tabs of the scanner mount to the front and upwards in the direction of arrows to release them from the bosses provided on the main cover 4 Lift up the scanner mount in the direction of arrow a Stepped screw Tightening torque 0 78 N m b Taptite cup S M3x10 Tightening torque 0 78 N m ...

Page 74: ...scanner mount upside down 6 Peel off anti static brushes NOTE Once removed they will become unusable and new parts will have to be put back in 7 As shown below warp the gear equipped end of the exit roller and remove it ...

Page 75: ... coming through the main cover up and through cutout x provided in the scanner mount at the left hand side pull up the main relay motors harness and chassis grounding wire and raise them up and through square cutout y provided in the scanner mount Also pull up the main relay CCD harness and raise it up and through round cutout z ...

Page 76: ... sub tray 2 While pushing down the center of the paper sub tray to warp it in the direction of arrow pull it out of the tray holder arrow 3 Insert the tip of a small flat screwdriver into the tray holder in the direction of arrow and pull up the tray holder arrow ...

Page 77: ...ke off the VC cover 2 Remove screw c take out the VC bracket together with the VC connector PCB and disconnect the VC harness 3 Remove two screws d then take off the VC connector PCB Reassembling Notes The routing of the VC harness is shown on page IV 34 a Taptite cup S M3x10 b Taptite bind S M3x8 c and d Taptite cup S M3x6 ...

Page 78: ... the front cover 2 Remove the screw from the left bottom of the front side of the main cover 3 Hold the front cover at an angle of 45 and pull the front cover link to the left to release it from the front cover 4 Pull the bottom left front corner of the main cover to the left in the direction of arrow and release the front cover from the boss provided on the main cover arrow ...

Page 79: ...lers 1 Pull up the outer chute and open it in the direction of arrow 2 Remove the chute springs from the hooks provided on the main cover arrow then lift up the outer chute arrow 3 Remove the paper pinch rollers their supports and their springs ...

Page 80: ...Make sure that the cutout provided in the main cover is dislocated from the power inlet 3 Unhook the two latches with the tip of a flat screwdriver then lift up the main cover n n n n Reassembling Notes When reinstalling the main cover route the main relay panel harness main relay CCD harness and main relay motors harness through the respective cutouts provided in the main cover as illustrated abo...

Page 81: ...IV 35 1 16 Switch Cover for models not equipped with a power switch 1 Push the locks of the switch cover as shown below and remove it ...

Page 82: ... to touch the inside of the unit glass or mirror NOTE On the small PCB in the laser unit is a 2 pin connector which is for the adjustment in the factory Do not disturb it n n n n Reassembling Notes Before putting the laser unit back into place check for any toner particles paper dust or dirt and clean them out After routing the polygon motor harness and laser flat cable tape them onto the laser un...

Page 83: ...rew from the harness duct 2 Peel off tape and take off the scanner motor harness CIS harness and VC harness from the harness duct 3 Unhook the harness duct from the main chassis in the directions of arrows Q and R Provided on models supporting video capture ...

Page 84: ...ter harness from the upper center of the heat fixing unit 6 Disconnect the short heater wire of the heater harness from the left end of the heat fixing unit 7 Lift up the heat fixing unit and disconnect the heater thermistor harness from the engine PCB a Stepped screw b Taptite cup S M3x8 ...

Page 85: ...nderside of the heat fixing unit 4 Remove the two screws from the top of the heat fixing unit 5 Unlatch the upper FU frame from the lower one at each of the right and left ends Heat fixing unit Screw bind M3x10 FU front paper guide Star wheel holder ASSY Screw bind M3x10 Taptite cup B M3x20 Heater thermistor harness Heat fixing unit Taptite cup B M3x20 Latch Upper side Lower side Harness guides Ha...

Page 86: ...en lamp from the heater roller CAUTION Do not touch the surface of the halogen lamp If you have touched it clean it thoroughly with alcohol NOTE When setting the halogen lamp into the heat fixing unit be careful with the insertion direction as shown above Upper FU frame Boss Hook Lower FU frame Boss Hook Halogen lamp Heater roller Screw cup M3x6 Loosen this Heater roller Halogen lamp Lamp lock pla...

Page 87: ... frame 10 At the gear side of the heater roller remove the HR gear 34 retaining ring 25 washer 25 and bushing 25 in this order At the other end of the heater roller remove the bushing 25 CAUTION Do not touch the surface of the heater roller If you have touched it clean it thoroughly with dry lint free cloth Lamp lock plate Screw Plastic jig Halogen lamp Bushing 25 Heater roller Bushing 25 Washer 2...

Page 88: ... bushing 25 onto the bosses provided on the FU frame as shown below NOTE At the gear side of the heater roller fit the bushing 25 onto the heater roller with the 0 5 mm thick boss facing up HR gear 34 Bushing 25 Rib Heater roller Boss HR gear 25 Bushing 25 Heater roller Boss 0 5 mm thick ...

Page 89: ...r into the upper FU frame take care not to damage the heater roller with the four hooks 11 Remove the cleaner ASSY and cleaner spring from the upper FU frame Heater roller Hooks Hooks Upper FU frame Cleaner ASSY Cleaner spring Upper FU frame ...

Page 90: ...e lower FU frame Then remove those four cleaner pinch rollers 15 At the cleaner pinch roller placed inwards pinch section B of the thermistor cleaner spring and pull it up and out of the lower FU frame NOTE When setting claw cleaner springs and thermistor cleaner spring into the lower FU frame fully push them in so that sections A and B will not protrude from the frame Pressure roller 25 Lower FU ...

Page 91: ...the upper FU frame Then remove the screw and take off the thermistor NOTE When setting the thermistor into the upper FU frame insert it in the direction shown below Harness guides Thermistor Taptite bind B M3x12 Upper FU frame Thermistor Upper FU frame Thermistor Taptite bind B M3x12 ...

Page 92: ...t 18 Unlatch each of the four ejection pinch roller holders R and L from the upper FU frame and take it out Remove the ejection pinch spring from each of those holders Upper FU frame Ejection roller Taptite B M2 3x10 Idle gear 13 Ejection pinch rollers Ejection pinch rollers Upper FU frame Ejection pinch spring Ejection pinch roller holder R L Latch ...

Page 93: ...ch of the separate claw ASSYes from the bottom to align its cutout with the opening provided in the upper FU frame Pinch the boss of the separate claw ASSY with tweezers and take it up Ejection pinch roller holder R Ejection pinch roller holder L Ejection pinch rollers Ejection pinch rollers Separate claw ASSY Taptite cup B M3x6 Claw holder plate Separate claw ASSY Upper FU frame Tweezers Boss ...

Page 94: ...arrow shown below together with the ejection actuator spring NOTE When setting the paper ejection sensor actuator and its spring make sure that they are fitted into place as illustrated below Lower FU frame Paper ejection sensor actuator Ejection actuator spring Paper ejection sensor actuator Lower FU frame Ejection actuator spring ...

Page 95: ... shutter of the ejection actuator 3 and remove the jam sensor PCB 23 Turn the ejection actuator 3 move it to the right and lift it up and out of the support Jam sensor PCB Upper FU frame Screw bind B tite 3x10 Ejection actuator 3 Upper FU frame Support Ejection actuator 3 ...

Page 96: ...ke it exit from the mode by pressing the 9 key twice Otherwise the heat fixing unit may not become energized because of the following reason If the failure of the heat fixing unit is caused by an opening of the thermistor circuit that senses the temperature of the heat fixing unit the system misinterprets the hot heater as being cold As a result the temperature of the heat fixing unit may become e...

Page 97: ...IV 51 1 19 Fan 1 Disconnect the fan harness from the engine PCB 2 Remove two screws take out the heater wires from the latch of the fan duct and take off the fan duct together with the fan ...

Page 98: ...he fan duct outwards and take out the fan Reassembling Notes Put the fan back into place so that the rating label faces outwards and upside down Route the heater wires through the latch of the fan duct as shown on the previous page ...

Page 99: ... the drive gear ASSY 2 Tilt the drive gear ASSY towards you while taking care not to drop the develop joint and spring and then disconnect the main motor harness 3 Remove the front cover link and idle gear 56 from the main chassis Provided on models supporting video capture ...

Page 100: ... 54 4 Remove four screws and take off the main motor ASSY from the drive gear ASSY Reassembling Notes If you have removed the gear 39 98 from the drive gear ASSY hook the spring and tape it as shown below ...

Page 101: ...s from the NCU shield then take off the NCU shield 2 USA version Disconnect the main NCU harness from the main PCB European version Disconnect the main NCU harness and main NCU harness 2 from the main PCB See the illustration given on the next page 3 Remove the screw from the NCU PCB and take out the PCB ...

Page 102: ...relay motors harness as illustrated below European version As illustrated below route the main NCU harness and main NCU harness 2 between the NCU PCB and the power supply bracket to prevent them from interfering with the primary circuitry on the NCU PCB Then install the NCU shield ...

Page 103: ...in relay panel harness 13 pin P3 Main LV engine harness 5 pin P18 Laser flat cable P6 Engine main harness 12 pin P5 VC harness 1 2 pin P7 Main relay CCD harness 12 pin P8 In casing temperature sensor harness 2 pin P9 Main relay motors harness 11 pin P10 1 Provided on models supporting video capture 2 Provided on the European version ...

Page 104: ...il you can remove screw c 5 Remove screw c to release the grounding wire 6 For models available with a 2nd paper cassette Remove screw d that secures the 2nd cassette relay PCB bracket to the bottom plate 7 Pull the bottom plate to the rear and out of the main chassis a and d Taptite cup S M3x6 b Taptite bind B M4x12 c Screw pan washer M3 5x6 ...

Page 105: ...lm Reassembling Notes When putting the bottom plate back into place make sure that the grounding wire is looped and routed through the support film as illustrated on page IV 61 and then secure the grounding wire to the bottom plate with screw c shown on the previous page After you replace the main PCB be sure to follow the flowchart given on the next page d and e Taptite cup S M3x6 f Machine screw...

Page 106: ...IV 60 Setting up the main PCB after replacement ...

Page 107: ...e low voltage power supply PCB is connected to the power inlet with soldered lead wires 4 Remove screw i 5 While holding up the low voltage power supply PCB take out the power inlet from the main chassis to the inside in the direction of the arrow shown below 6 To separate the power inlet from the low voltage power supply PCB unsolder the two lead wires from the PCB g and i Taptite cup S M3x6 h Ta...

Page 108: ...n solder those wires on the solder side of the PCB After setting the power inlet back into place fold the grounding wire into two and route the fold through cutout Y provided in the support film as shown on the previous page When reinstalling the low voltage power supply PCB route the main LV engine harness through cutout X provided in the support film as shown on the previous page ...

Page 109: ...upply PCB and disconnect it from the engine PCB 4 Pull the spring up and out 5 Slightly hold up the engine PCB and disconnect the following harnesses Toner sensor light receiver harness 3 pin P1 Main LV engine harness 2 pin P15 2nd cassette relay harness 8 pin P8 Heater thermistor harness 2 pin P6 if the heat fixing unit has not been removed Fan harness 2 pin P7 if the fan has not been removed Ton...

Page 110: ... the 2nd cassette relay PCB from its bracket Reassembling Notes Before reinstalling the high voltage power supply PCB push in the spring with a flat screwdriver until it snaps into place as shown below Before reinstalling the high voltage power supply PCB check the high voltage contacts for any toner particles paper dust or dirt and clean them out ...

Page 111: ...oth sides of the lens support on the toner sensor LED PCB with your fingers to release them from the main chassis release its harness from the two latches and then pull it out Reassembling Notes Route the toner sensor LED harness on the left hand side of the main chassis as shown above Also refer to the illustration given on page IV 63 Route the toner sensor light receiver harness on the right han...

Page 112: ...bushing from the end of the paper pick up roller shaft 3 Remove the pawled bushing by pulling its pawl outwards then remove the paper pick up roller and its shaft 4 Remove the gear 40 54 gear 45 set F R and gear 20 F R 5 If the engine PCB has been removed take out the cassette sensor actuator This prevents the actuator from dropping during the following disassembly jobs ...

Page 113: ...right end of the paper feed roller shaft pull up the pawl of the bushing arrow with the tip of a flat screwdriver and move the paper feed roller ASSY to the left arrow Then take out the bushing and paper feed roller ASSY 4 Remove the joint arrow Reassembling Notes When setting the gear 21 back into place insert it and turn it so that its D shaped end becomes fitted with the D shaped end of the pap...

Page 114: ...lever F R by pulling its pawl outwards 5 Remove the clutch lever spring and clutch lever P R 6 Remove the plunger and solenoid release spring 7 Remove two screws a and take off the cassette guide L 8 Remove screw b and take off the solenoid Reassembling Notes Route the solenoid harness through three latches and pass it through the square hole provided in the left hand plate of the main chassis a T...

Page 115: ...69 1 29 Cleaning of High voltage Contacts and Grounding Contacts If any toner particles paper dust or dirt are on the contacts clean them out This will ensure that power flows correctly to enable printing ...

Page 116: ...IV 70 ...

Page 117: ...ount Half of a rice sized pinch of grease 3 mm3 Rice sized pinch of grease 6 mm3 Two rice sized pinches of grease 12 mm3 Five rice sized pinches of grease 30 mm3 Molykote grease EM 30L Dow Corning Molykote grease EMD 110 Dow Corning Molykote grease PG662 Dow Corning 1 ADF unit Lubricant type Manufacturer ...

Page 118: ...IV 72 2 Scanner mount ...

Page 119: ...IV 73 3 Drive gear ASSY ...

Page 120: ...IV 74 4 Paper cassette ...

Page 121: ...CHAPTER V MAINTENANCE MODE ...

Page 122: ...k of LCD V 13 3 7 Operational Check of Control Panel PCB V 13 3 8 Sensor Operational Check V 15 3 9 CCD Scanner Area Setting V 16 3 10 EEPROM Customizing V 16 3 11 Erasure of Received FAX Messages Temporarily Stored in the Flash Memory Not applicable to the American version V 17 3 11A Display of the Equipment s Log Information V 17 1 3 12 Machine Error Code Indication V 18 3 13 Output of Transmiss...

Page 123: ...it function code with the numerical keys on the control panel The details of each maintenance mode function are described in Section 3 NOTES Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine exit from the maintenance mode restoring it to the standby state If you want to initialize the EEPROM Function code 01 however you need to turn the power off after the ini...

Page 124: ...Panel PCB Check of Keys and Buttons 3 7 V 13 14 15 16 32 Sensor Operational Check 3 8 V 15 55 CCD Scanner Area Setting 3 9 V 16 74 EEPROM Customizing 3 10 V 16 79 Erasure of Received FAX Messages Temporarily Stored in the Flash Memory Not applicable to the American version 3 11 V 17 80 Display of the Equipment s Log Information 3 11A V 17 1 82 Machine Error Code Indication 3 12 V 18 87 Output of T...

Page 125: ... user accessible selectors which are shaded in the firmware switch tables in Subsection 3 5 The service personnel should instruct end users to follow the procedure given below 1 For machines w fax Press the Menu and Resolution keys in this order For machines w o fax Press the Menu and Sort keys in this order The LCD clears the current display 2 Press the 0 key 3 Enter the desired function code 10 ...

Page 126: ...V 4 DCP1400 MFC9760 MFC9700 Menu key Stop key 0 key Sort key Menu key Stop key 0 key Menu key 0 key Sort key Stop key Resolution key ...

Page 127: ...ot be initialized EEPROM customizing code 4 digit These will not be initialized Note that the first digit of the 4 digit customizing code will be initialized to 0 If the code is 1001 for example it will be initialized to 0001 NOTE If you replace the main PCB with one used for any other machine carry out this procedure and then customize the EEPROM maintenance mode function code 74 in Subsection 3 ...

Page 128: ...equipment prints out the scanning compensation data list containing the following a A D converter reference level for high value 3 bytes for green blue and red b A D converter reference level for low value 3 bytes for green blue and red c Dark level offset data 3 bytes for green blue and red d Gain control data 3 bytes for green blue and red e Voltage division data 3 bytes for green blue and red f...

Page 129: ...V 7 Scanning Compensation Data List ...

Page 130: ...cuments Allowable up to the ADF capacity The DOC READY will appear on the LCD 2 Press the 0 and 8 keys in this order While counting the documents the machine feeds them in and out displaying the current count on the LCD as shown below Current count 1st page in this example 3 After showing the final count the machine beeps for one second To return the machine to the initial stage of the maintenance...

Page 131: ...function prints out test pattern 1 to allow the service personnel to check for record data missing or print quality n n n n Operating Procedure Press the 0 and 9 keys in this order in the initial stage of the maintenance mode The figure below shows test pattern 1 Test Pattern 1 ...

Page 132: ...mode setting WSW04 TRANSFER facility setting WSW05 1st dial tone and busy tone detection WSW06 Pause key setting and 2nd dial tone detection WSW07 Dial tone setting 1 WSW08 Dial tone setting 2 WSW09 Protocol definition 1 WSW10 Protocol definition 2 WSW11 Busy tone setting WSW12 Signal detection condition setting WSW13 Modem setting WSW14 AUTO ANS facility setting WSW15 REDIAL facility setting WSW1...

Page 133: ...odified For machines w o fax Use the Reset key to move the cursor to the selector position to be modified 4 Enter the desired number using the 0 and 1 keys 5 For machines w fax Press the Set key For machines w o fax Press the Menu key This operation saves the newly entered selector values onto the EEPROM and readies the machine for accepting a firmware switch number 6 Repeat steps 2 through 5 unti...

Page 134: ...the firmware switches n n n n Operating Procedure 1 Press the 1 key twice in the initial stage of the maintenance mode The PRINTING will appear on the LCD 2 The machine prints out the configuration list as shown in the figure below 3 Upon completion of printing the machine returns to the initial stage of the maintenance mode ...

Page 135: ...is function allows you to check the control panel PCB for normal operation n n n n Operating Procedure 1 Press the 1 and 3 keys in this order in the initial stage of the maintenance mode The 00 will appear on the LCD 2 Press the keys and buttons in the order designated in the illustration shown below The LCD shows the corresponding number in decimal notation each time a key or button is pressed Ch...

Page 136: ...V 14 MFC9700 DCP1400 MFC9800 9880 MFC9860 13 14 15 16 11 10 12 1 2 3 4 5 9 6 7 8 20 21 22 23 24 25 26 27 28 29 30 33 36 39 17 18 19 31 32 34 35 37 38 40 41 42 43 44 45 46 47 48 Key Button Entry Order 1 ...

Page 137: ...V 14 1 MFC9760 Key Button Entry Order 2 ...

Page 138: ... character strings which can be switched by pressing the Fax Start key for machines w fax or the Sort key for machines w o fax DFDRCVRSTNPOFH and MNCS P2FC DFDRCVRSTNPOFHR2 and MNCSC2P2FC on models having a 2nd paper cassette Given below is the relationship between the LCD indication sensor names and sensor status LCD Sensors Sensing status DF Document front sensor No document detected DR Document...

Page 139: ...lly through the paper slot and load the paper cassette s and then check that the indication on the LCD changes according to the sensor states 3 To stop this operation and return the machine to the initial stage of the maintenance mode press the Stop key NOTE If you have opened and closed the front cover during the above procedure you need to open and close the front cover again upon completion of ...

Page 140: ... language function settings and firmware switch settings The customizing codes list is given in Appendix 1 NOTE If you replace the main PCB be sure to carry out this procedure n n n n Operating Procedure 1 Press the 7 and 4 keys in this order in the initial stage of the maintenance mode The current customizing code e g 9001 in the case of MFC9700 USA version appears 2 Enter the desired customizing...

Page 141: ... be lost by powering off the equipment This function also erases activity report data stored in the flash memory n n n n Operating Procedure 1 Press the 7 and 9 keys in this order in the initial stage of the maintenance mode The machine shows the BACKUP CLEAR on the LCD and erases received FAX messages temporarily stored in the flash memory Upon completion of erasure the machine will automatically...

Page 142: ... many times toner replacement has been made 8 Copy page count indicating how many copies have been made This item will not appear on the MFC9700 Ver A to D and the MFC9800 Ver A and B 9 PC print page count indicating how many pages the equipment has been printed as an output device of the connected PC This item will not appear on the MFC9700 Ver A to D and the MFC9800 Ver A and B 10 FAX page count...

Page 143: ...test transmission to the telephone line It allows the service personnel to receive the transmission log of the user s machine at a remote location and use it for analyzing problems arising in the user s machine n n n n Operating Procedure 1 If the user s machine has a transmission related problem call the user s machine at a remote location from your machine 2 If the line is connected have the use...

Page 144: ...ry security mode so as not to exit from the memory security mode NOTE Carrying out this procedure will lose passwords previously entered but retain FAX messages received in the memory security mode n n n n Operating Procedure 1 When the SECURE MODE is displayed on the LCD hold down the Menu key and press the key Within two seconds start to press the 2 7 9 0 and 0 keys The memory security mode will...

Page 145: ...CHAPTER VI ERROR INDICATION AND TROUBLESHOOTING ...

Page 146: ... machines w o fax VI 7 2 TROUBLESHOOTING VI 17 2 1 Introduction VI 17 2 2 Precautions VI 17 2 3 Checking prior to Troubleshooting VI 17 2 4 Troubleshooting Procedures VI 19 1 Control panel related VI 19 2 Telephone related VI 19 3 Communications related VI 20 4 Paper document feeding related VI 20 5 Print image related VI 21 6 PC driven or video capture driven printing VI 27 Location of High volta...

Page 147: ...essage indication on or off by the maintenance mode function code 10 WSW31 selector 8 Refer to Chapter V Section 3 5 In the 1st row CHECK CASSETTE CHECK CASSETTE 1 CHECK CASSETTE 2 In the 2nd row Reinstall cassette properly The cassette sensor detects that no paper cassette is loaded For those models available with a 2nd paper cassette the CHECK CASSETTE 1 or CHECK CASSETTE 2 will appear if the ca...

Page 148: ...o Chapter V Section 3 5 Both the document front and rear sensors stay ON after the document has been fed by the registered length 2 The document rear sensor detects no trailing edge of a document after the document has been fed by 400 cm The document rear sensor stays ON even after the document has been fed when the document front and rear sensors were OFF and ON respectively n Document loading er...

Page 149: ... the MACHINE ERROR XX will appear In the 1st row PAPER JAM In the 2nd row Open cover then remove jammed paper 1 The paper ejection sensor stays OFF even after the registration sensor has gone OFF and the paper has been fed by the specified amount 2 The paper ejection sensor stays ON even after it has came ON and the paper has been fed by the specified amount In the 1st row PC BUSY OR FAIL In the 2...

Page 150: ...n the cartridge or that no toner cartridge is loaded If this message appears recording is no longer possible TONER LOW The toner sensor has detected that there is not enough toner On machines equipped with a single row LCD these messages appear alternately If only an alarm beep is heard without any message on the LCD when the machine is powered up the ROM or RAM will be defective ...

Page 151: ...in motor does not synchronize with the reference clock 7B ASIC error on the main PCB 7C Engine PCB error 80 Paper size setting error 82 Paper feeding error 83 Paper jam The registration sensor 2nd registration sensor and or manual insertion sensor remains ON 84 Paper jam The paper ejection sensor remains ON 85 No paper cassette loaded 86 No 2nd paper cassette loaded 88 Paper jam Even after the reg...

Page 152: ...te level data BB Substantial white level data error in black white mode BC Substantial white level data error in photo mode BD Black level data error BE Detection error of black markings given on the white level reference film BF Detection error of ADF scanning position D Modem error E4 Out of recording paper E6 Write error in EEPROM E8 Data scanning error during transmission EA Document removed i...

Page 153: ...s w o fax If a communications error occurs the machine emits an audible alarm intermittent beeping for approximately 4 seconds displays the corresponding error message and prints out the transmission verification report if the machine is in sending operation ...

Page 154: ...10 No tone detected after dialing 17 07 No response from the calling station in receiving 1A 01 Calling impossible due to memory full Available in German versions only 2 Command reception Code 1 Code 2 Causes 20 01 Unable to detect a flag field 20 02 Carrier was OFF for 200 ms or longer 20 03 Abort detected 1 in succession for 7 bits or more 20 04 Overrun detected 20 05 A frame for 3 seconds or mo...

Page 155: ...ssion 32 02 Remote terminal not ready for polling 32 10 Remote terminal not equipped with password function or its password switch OFF 32 11 Remote terminal not equipped with or not ready for confidential mailbox function 32 12 Remote terminal not equipped with or not ready for relay broadcasting function 32 13 No confidential mail in the remote terminal 32 14 The available memory space of the rem...

Page 156: ...cturer code not coincident 40 11 Unregistered group code entered for relay broadcasting function or the specified number of broadcasting subscribers exceeding the limit 40 12 Retrieval attempted when not ready for retrieval 40 13 Polled by any other manufacturers terminal while waiting for secure polling 40 17 Invalid resolution selected 5 Command reception checking the NSF and DIS after transmiss...

Page 157: ...63 03 Polling ID not coincident 63 04 Entered confidential mailbox ID uncoincident with the mailbox ID 63 05 Relay broadcasting ID not coincident 63 06 Entered retrieval ID uncoincident with that of the mailbox ID 7 DCN reception Code 1 Code 2 Causes 74 DCN received 8 TCF transmission reception Code 1 Code 2 Causes 80 01 Fallback impossible ...

Page 158: ...eceive buffer full during operation except receiving into memory A0 13 Decoding error continued on 500 lines A0 14 Decoding error continued for 10 seconds A0 15 Timeout Five seconds or more for one line transmission A0 16 RTC not found and carrier OFF signal detected for 6 seconds A0 17 RTC found but no command detected for 60 seconds A0 18 Receive buffer full during receiving into memory A0 19 Un...

Page 159: ...ulation mode or failed to poll C0 02 Unable to detect JM C0 03 Unable to detect CM C0 04 Unable to detect CJ C0 10 Cannot finish V 34 negotiation or training C0 11 Modem error detected during V 34 negotiation or training For modem error details refer to the table below C0 20 Modem error detected during sending of commands For modem error details refer to the table below C0 21 Modem error detected ...

Page 160: ...ive control channel 91 Error occurred in the first CC train 92 Timeout waiting for PPh 93 Tone A B detected in the CC retrain 94 Timeout waiting for ALT 95 ACh found 96 FED turned off during reception of CC data 97 Timeout waiting for turning off the CC A1 Retraining forced for problems not fixed in phase 2 B0 Problem with S sequence of HDX resync B1 FED turned off in the S sequence of HDX resync ...

Page 161: ...bar in phase 4 D5 Timeout waiting for S in phase 4 D6 Timeout waiting for MP D8 Timeout waiting for E DA Timed out in re negotiation of the transmitter rate DB Timed out in the transmitter MPh E2 Retraining detected in phase 2 E3 Retraining detected in phase 3 E4 Retraining detected in phase 4 FE DTR turned off during retraining FF Tx set abort flag 71 Did not write onto the first mapping frame 13...

Page 162: ...VI 16 14 Machine error Code 1 Code 2 Causes FF 00 Burn in operation canceled by pressing the Stop key FF FF Unrecoverable MODEM error ...

Page 163: ...are After repairing the defective section be sure to check again if the repaired section works correctly Also record the troubleshooting procedure so that it would be of use for future trouble occurrence 2 3 Checking prior to Troubleshooting Prior to proceeding to the troubleshooting procedures given in Subsection 2 4 make the following initial checks Environmental conditions Check that 1 The mach...

Page 164: ...VI 18 3 All cables and harnesses are firmly connected 4 None of the fuses are blown Recording paper Check that 1 A recommended type of recording paper is used 2 The recording paper is not dampened ...

Page 165: ...panel PCB l FPC key l Main PCB 2 Telephone related Trouble Check 1 No phone call can be made l FPC key l Control panel PCB l NCU PCB l Main PCB 2 Speed dialing or one touch dialing will not work l Ordinary dialing function other than the speed and one touch dialing If it works normally check the main PCB if not refer to item 1 above 3 Speaker silent during on hook dialing l Ordinary dialing functi...

Page 166: ... 3 8 l Document front sensor actuator and document rear sensor actuator l Main PCB 2 Document not fed l ADF and its related sections l ADF motor and its harness l Document feed roller and its related gears l Main PCB 3 Document double feeding l ADF parts 4 Document jam l ADF motor 5 Recording paper not fed l Paper loaded in the paper cassette s l Paper cassette s l Drum unit l Heat fixing unit l D...

Page 167: ...m unit main cover and high voltage power supply PCB Contacts Q in the illustration given on page VI 28 l Replace the toner cartridge l Replace the drum unit l Check the connection of the laser flat cable on the main PCB l Replace the main PCB l Replace the laser unit l Replace the high voltage power supply PCB 2 All black At the scanner Check the following components CCD flat cable CCD unit Main P...

Page 168: ...gh voltage power supply PCB Contacts S in the illustration given on page VI 28 l Clean the grounding contacts on the drum unit and main cover Contacts Q in the illustration given on page VI 28 l Check the connection of the main PCB and high voltage power supply PCB l Replace the drum unit l Replace the high voltage power supply PCB l Replace the engine PCB l Replace the main PCB l Replace the lase...

Page 169: ...e laser beam window glass on the laser unit l Replace the laser unit 7 Black and blurred horizontal stripes At the printer side l Slide the wire cleaner to clean the corona wire inside the drum unit l If the horizontal stripes appear at 39 mm intervals replace the toner cartridge l If they appear at 94 mm intervals replace the drum unit l If they appear at 79 mm intervals replace the heat fixing u...

Page 170: ...idge l Replace the drum unit 10 White horizontal stripes At the printer side l Replace the drum unit 11 Dropout white spots or hollow print At the printer side l Check the connection of the main PCB and high voltage power supply PCB l Replace the toner cartridge l Gently wipe off the surface of the photo sensitive drum with a cotton swab l Replace the drum unit l Replace the high voltage power sup...

Page 171: ...r code displayed Refer to Section 1 ERROR INDICATION in this chapter NCU PCB Main PCB At the scanner Check the following components ADF unit CCD motor and its harness Main PCB At the printer side l Check that the laser unit is secured with the screws without looseness l Check the connection of the polygon motor harness on the engine PCB l Check the connection of the laser flat cable on the main PC...

Page 172: ...lace the drum unit l Check the fitting of the heater thermistor Replace the heat fixing unit l Replace the low voltage power supply PCB 17 Ghost At the printer side l Instruct the user to use paper of the recommended weight less than 36 lb m 2 l Replace the drum unit l Replace the high voltage power supply PCB 18 Black spots At the printer side l Gently wipe off the surface of the photo sensitive ...

Page 173: ...r cartridge l Replace the drum unit l Replace the high voltage power supply PCB 22 Toner specks At the printer side l Instruct the user to use paper of the recommended weight less than 36 lb m 2 l Replace the toner cartridge l Replace the drum unit 6 PC driven or video capture driven printing Trouble Check 1 PC driven printing is impossible Interface with the host computer PC interface cable Main ...

Page 174: ...VI 28 Location of High voltage Contacts and Grounding Contacts ...

Page 175: ...VI 29 ...

Page 176: ...MFC9800 MFC9700 DCP1400 MFC9880 MFC9860 MFC9760 Appendix 1 EEPROM Customizing Codes ...

Page 177: ...er in the initial stage of the maintenance mode The current customizing code e g 9001 in the case of MFC9700 USA version appears 3 Enter the desired customizing code e g 0002 in the case of MFC9800 Canadian version The newly entered code appears NOTE If a wrong 4 digit code is entered the equipment will malfunction 4 For machines w fax Press the FaxStart key For machines w o fax Press the Sort key...

Page 178: ...60 MFC9860 MFC9880 GERMANY 0003 0003 0003 U K 0004 0004 FRANCE 0005 0005 AUSTRALIA 0006 NORWAY 0007 BELGIUM 0008 0008 NETHERLANDS 0009 0009 SWITZERLAND 0010 0010 IRELAND 0004 FINLAND DENMARK 0013 0013 AUSTRIA 0003 SPAIN 0015 ITALY 0016 0016 CHINA TAIWAN SOUTH AFRICA SWEDEN 0026 NEW ZEALAND 0027 ASIA SINGAPORE 0040 GENERIC 0050 0050 ...

Page 179: ...MFC9800 MFC9700 DCP1400 MFC9880 MFC9860 MFC9760 Appendix 2 Firmware Switches WSW ...

Page 180: ...mode setting 24 WSW21 TAD setting 1 25 WSW22 ECM setting 25 WSW23 Communications setting 26 WSW24 TAD setting 2 27 WSW25 TAD setting 3 27 WSW26 Function setting 4 28 WSW27 Function setting 5 29 WSW28 Function setting 6 30 WSW29 Function setting 7 31 WSW30 Function setting 8 31 WSW31 Function setting 9 32 WSW32 Function setting 10 33 WSW33 Function setting 11 34 WSW34 Function setting 12 35 WSW35 F...

Page 181: ...mode pulse DP or tone PB dialing 0 PB 1 DP Selectors 1 and 2 Dial pulse generation mode These selectors set the number of pulses to be generated in pulse dialing N Dialing N generates N pulses Dialing 0 generates 10 pulses N 1 Dialing N generates N 1 pulses 10 N Dialing N generates 10 N pulses Selectors 3 and 4 Break time length in pulse dialing These selectors set the break time length in pulse d...

Page 182: ...ssion time length No 1 2 0 0 70 ms 0 1 80 ms 1 0 90 ms 1 1 100 ms 3 4 Min pause in tone dialing No 3 4 0 0 70 ms 0 1 80 ms 1 0 90 ms 1 1 140 ms 5 8 Attenuator for pseudo ring backtone to the line selectable in the range of 0 15 dB 0 0 dB 1 8 dB 0 0 dB 1 4 dB 0 0 dB 1 2 dB 0 0 dB 1 1 dB Selectors 1 through 4 Tone signal transmission time length and Min pause in tone dialing These selectors set the ...

Page 183: ... 6 and 7 are not applicable where no PABX is installed Selectors 1 and 5 CNG detection when sharing a modular wall socket with a telephone These selectors determine whether or not the machine detects a CNG signal when a line is connected to a telephone sharing a modular wall socket with the machine Upon detection of CNG signals by the number of cycles specified by these selectors the machine inter...

Page 184: ...ABX Setting both of these selectors to 1 activates the dial tone detection function so that the machine starts dialing upon detection of a dial tone when a line is connected Other setting combinations deactivate the dial tone detection function so that the machine starts dialing after the specified WAIT 3 5 5 0 or 7 0 sec without detection of a dial tone when a line is connected ...

Page 185: ... Selector 1 Earth function in transfer facility This selector determines whether or not the earth function is added to the transfer setting menu to be accessed by the function switch Selectors 5 and 6 Earth time length for earth function These selectors set the short circuiting time length of the telephone line La or Lb to ground This setting is effective only when the earth function is selected f...

Page 186: ... 1st dial tone detection function which detects the 1st dial tone issued from the PSTN when a line is connected to the PSTN Setting all of these selectors to 1 activates the dial tone detection function so that the machine starts dialing upon detection of a dial tone when a line is connected For the detecting conditions of the 1st dial tone refer to WSW07 and WSW08 Other setting combinations deact...

Page 187: ... disconnect the line Setting selectors 5 and 6 to 0 and 1 respectively makes the machine detect a busy tone only after dialing and disconnect the line Setting both of selectors 5 and 6 to 1 makes the machine detect a busy tone before and after dialing and then disconnect the line Selector 7 Busy tone detection in automatic receiving mode This selector determines whether or not the machine automati...

Page 188: ...sec WAIT 1 0 0 14 sec WAIT 1 1 0 2nd dial tone detection only in pulse dialing DP system 1 0 1 2nd dial tone detection 1 1 1 both in DP and push button PB dialing system 4 6 Detection of 2nd dial tone No 4 5 6 0 0 0 50 ms 0 0 1 210 ms 0 1 0 500 ms 0 1 1 800 ms 1 0 0 900 ms 1 0 1 1 5 sec 1 1 0 2 0 sec 1 1 1 2 5 sec 7 No of 2nd dial tone detection times 0 Once 1 Twice 8 2nd dial tone interrupt detec...

Page 189: ...achine will insert a WAIT of 3 5 seconds If no 2nd dial tone is received within the specified time length set by WSW08 the machine will disconnect the line if in automatic dialing or it will start transmitting the dial signal if given after depression of the Pause key in hook up dialing Selectors 4 through 6 Detection of 2nd dial tone Upon detection of the 2nd dial tone for the time length specifi...

Page 190: ...ine current detection is supported e g U S A Selectors 1 and 2 Frequency band range These selectors set the frequency band for the 1st dial tone and the busy tone before dialing to be detected This setting is effective only when selectors 1 through 3 of WSW05 are set to 1 1 1 Selector 3 Line current detection This selector determines whether or not the machine should detect a line current before s...

Page 191: ... 1 0 1 36 dBm 1 1 0 39 dBm 1 1 1 42 dBm NOTE The WSW08 is not applicable in those countries where no dial tone detection is supported e g U S A Selectors 1 through 3 1st dial tone detection time length Upon detection of the 1st dial tone for the time length set by these selectors the machine starts dialing This setting is effective only when selectors 1 through 3 of WSW05 are set to 1 1 1 Selector...

Page 192: ...o 64 octet frames Remarks The error correction mode ECM is a facsimile transmission manner in which the machine divides a message into frames for transmission so that if any data error occurs on the transmission line the machine retransmits only those frames containing the error data Selector 2 Use of non standard commands If this selector is set to 0 the machine may use non standard commands the ...

Page 193: ...ng the CML ON OFF operation Selector 2 Time length from transmission of the last dial digit to CML ON This selector sets the time length from when the machine transmits the last dial digit until the CML relay comes on Selector 3 Time length from CML ON to CNG transmission This selector sets the time length until the machine transmits a CNG after it turns on the CML relay Selector 4 Time length fro...

Page 194: ...n those countries where no busy tone detection is supported NOTE The setting of WSW11 is effective only when selectors 5 and 6 of WSW05 are set to 0 1 or 1 1 Busy tone detection Selectors 1 and 2 Frequency band range These selectors set the frequency band for busy tone to be detected Selectors 4 through 8 ON OFF time length ranges These selectors set the ON and OFF time length ranges for busy tone...

Page 195: ...alling signal Ci for a time length which is greater than the value set by selectors 1 and 2 and less than the value set by selectors 3 and 4 it interprets the Ci signal as OFF Selectors 5 and 6 Detecting time setting These selectors set the time length required to make the machine acknowledge itself to be called That is if the machine continuously detects calling signals with the frequency set by ...

Page 196: ...e signals on a line Attenuation in the high band frequency is greater than in the low band frequency Set these selectors according to the distance from the telephone switchboard to the machine Selectors 3 and 4 Reception level These selectors set the optimum receive signal level Selectors 5 through 8 Modem attenuator These selectors are used to adjust the transmitting level of the modem when the r...

Page 197: ... to 4 times 1 0 1 0 2 to 5 times 1 0 1 1 2 to 6 times 1 1 0 0 1 to 10 times 1 1 0 1 2 to 10 times 1 1 1 0 3 to 5 times 1 1 1 1 4 to 10 times Selectors 1 through 4 Frequency band selection These selectors are used to select the frequency band of calling signals for activating the AUTO ANS facility In the French versions if the user sets the PBX to OFF from the control panel the setting made by sele...

Page 198: ...OTE Selector 7 is not applicable in those countries where no busy tone detection is supported Selectors 1 through 6 Selection of redial interval and No of redialings The machine redials by the number of times set by selectors 3 through 6 at intervals set by selectors 1 and 2 This setting is effective only when selector 7 is set to 0 Selectors 7 Redialing for no response sent from the called termin...

Page 199: ...TT superfine recommendation If this selector is set to 1 the machine communicates in CCITT recommended superfine mode 15 4 lines mm If it is set to 0 it communicates in native superfine mode Selector 7 Max document length limitation This selector is used to select the maximum length of a document to be sent Selector 8 Stop key pressed during reception If this selector is set to 1 pressing the Stop...

Page 200: ...tion which sounds an alarm when the handset is off the hook after the communication is completed The off hook alarm works also for an external telephone connected to the EXT modular socket Selector 5 Calendar clock type If this selector is set to 0 USA the MM DD YY hh mm format applies if it is set to 1 Europe the DD MM YY hh mm format applies DD is the day MM is the month YY is the last two digit...

Page 201: ...alling station only 1 1 All transmission phases both at the calling and called stations Selectors 2 and 3 Detection enabled time for CNG and no tone After the line is connected via the machine or the external telephone the machine can detect a CNG signal or no tone for the time length specified by these selectors The setting specified by these selectors becomes effective only when selector 8 of WS...

Page 202: ...empts to establish the transmission link via the modem If the establishment fails the machine automatically steps down to the next highest speed and attempts to establish the transmission link again The machine repeats this sequence while stepping down the transmission speed to the last choice specified by selectors 4 through 6 If the modem always falls back to a low transmission speed e g 4 800 b...

Page 203: ... be used if the machine malfunctions in overseas communications According to the communications error state select the signal specifications Setting selector 2 to 1 allows the machine to use 1100 Hz CED signal instead of 2100 Hz in receiving operation This prevents malfunctions resulting from echoes since the 1100 Hz signal does not disable the echo suppressor ES while the 2100 Hz signal does Sett...

Page 204: ... 1 4 0 0 1 2 0 0 1 1 ECM Error correction mode NOTE Selector 3 is applicable to the American version only but not applicable to those models equipped with high speed modem NOTE Selectors 5 through 8 are applicable to the Asian version only Selector 3 Call Waiting Caller ID Setting this selector to 0 allows the user to decide whether or not to interrupt the current call when a new call comes in If ...

Page 205: ...s detected If it is set to 1 the called station starts counting zeros upon detection of 10 ms successive zeros 50 ms after the head of a series of zeros is detected In this case if the detection of 10 ms successive zeros is too late the data counting period will become less than 1 0 second making the called station judge the line condition unacceptable Selectors 2 and 3 Allowable training error ra...

Page 206: ... set the length of time from CML ON up to the start of pseudo ring backtone transmission WSW25 TAD setting 3 Selector No Function Setting and Specifications 1 4 Not used 5 7 Pause between paging number and PIN No 5 6 7 0 0 0 2 sec 0 0 1 4 sec 0 1 0 6 sec 0 1 1 8 sec 1 0 0 10 sec 1 0 1 12 sec 1 1 0 14 sec 1 1 1 16 sec 8 Not used Selectors 5 through 7 Pause between paging number and PIN These select...

Page 207: ...s selector is set to 0 the machine waits for document reading into the memory to complete and then starts dialing This enables the machine to list the total number of pages in the header of the facsimile message Selectors 4 and 5 No of CNG cycles to be detected when the line is connected via the external telephone except in the external TAD mode The machine interprets a CNG as an effective signal ...

Page 208: ...rammable key This selector defines a programmable key as a TEL key or TEL POLLING key Setting this selector to 1 allows the programmable key to function as either a TEL or POLLING key if pressed when the handset is off or on the hook respectively Selector 2 Ringer OFF setting This selector determines whether or not the ringer can be set to OFF Selector 4 Detection of distinctive ringing pattern If...

Page 209: ...0 0 dB 1 0 1 1 dB 1 1 0 2 dB 1 1 1 3 dB 4 6 Transmission level of DTMF low band frequency signal No 4 5 6 0 0 0 0 dB 0 0 1 1 dB 0 1 0 2 dB 0 1 1 3 dB 1 0 0 0 dB 1 0 1 1 dB 1 1 0 2 dB 1 1 1 3 dB 7 8 Not used Selectors 1 through 6 Transmission level of DTMF high low band frequency signal These selectors are intended for the manufacturer who tests the machine for the Standard Never access them ...

Page 210: ...g 8 Selector No Function Setting and Specifications 1 3 Not used 4 Duty cycle control of pulsed current for the heat fixing unit 0 OFF 1 ON 5 Drum cleaning prompt settings 0 ON 1 OFF 6 8 Not used NOTE Selector 4 is applicable to the European version only Selector 4 Duty cycle control of pulsed current for the heat fixing unit Setting this selector to 1 activates the duty cycle control that suppres...

Page 211: ... records it at the size specified according to the current paper size American versions allow the user to select the desired paper size from the control panel According to the paper size setting the machine determines the reduction rate Other versions can handle only A4 size paper so the reduction rate is always 87 Selector 5 Minimum short OFF duration in distinctive ringing The ringer pattern con...

Page 212: ...8 Default contrast No 7 8 0 X Automatic 1 0 Super light 1 1 Super dark Selectors 5 and 6 Default resolution These selectors set the default resolution which applies when the machine is powered up or completes a transaction Selectors 7 and 8 Default contrast These selectors set the default contrast which applies when the machine is powered up or completes a transaction ...

Page 213: ... Function setting 11 Selector No Function Setting and Specifications 1 5 Not used 6 Report output of polled trans mission requests 0 Yes 1 No 7 8 Not used NOTE Selector 6 is not applicable to American versions ...

Page 214: ...connected via the machine or external telephone except in the external TAD mode Selectors 6 and 7 Number of DTMF tone signals for inhibiting the detection of CNG during external TAD operation If the machine receives this specified number of DTMF tone signals during external TAD operation it will not detect CNG afterwards If these selectors are set to 1 1 the CNG detection will not be inhibited Sel...

Page 215: ...C Selector 3 PC power off recognition time This selector sets the time length from when the machine detects the PC powered off until it recognizes the detected state as power off If selector 2 is set to 0 it is recommended that selector 3 be set to 1 otherwise the machine may mistakenly detect PC powered off Selector 5 Escape from phase C This selector determines whether or not the machine will es...

Page 216: ...t the 1st page image data of a document will be printed out onto the error report if the document image data stored in the temporary memory cannot be transmitted normally Selector 2 Erasure of the stored image data of an unsent document at the time of the subsequent in memory message transmission If in memory message transmission fails repeatedly when selector 1 is set to 1 the temporary memory wi...

Page 217: ...izer s training level to be applied if the machine fails to send training due to weak line connection If these selectors are set to 0 X the modem will automatically set the appropriate training level Selector 3 Sending level of guard tone at phase 2 This selector sets the sending level of guard tone for 1800 Hz to be sent at Phase 2 in the V 34 mode Selector 4 Stepping down the transmission speed ...

Page 218: ...ission speed for fallback These selectors are used to set the modem speed range With the first transmission speed choice specified by selectors 1 through 4 the machine attempts to establish the transmission link via the modem If the establishment fails the machine automatically steps down to the next highest speed and attempts to establish the transmission link again The machine repeats this seque...

Page 219: ... scanned by the ADF Selectors 3 and 8 Masking of symbol rate s These selectors allow you to limit the transmission speed range in the V 34 mode by masking the desired symbol rate s Transmission speeds assigned to the symbol rates are listed below The setting made by these selectors will limit the setting made by selectors 1 through 4 of WSW39 If selector 3 is set to 1 to mask the 3429 symbols seco...

Page 220: ...000 4800 3429 4800 4800 7200 7200 7200 9600 9600 9600 12000 12000 12000 14400 14400 14400 16800 16800 16800 19200 19200 19200 21600 21600 21600 24000 24000 2800 4800 26400 28800 7200 28800 31200 9600 3200 4800 33600 12000 7200 14400 9600 16800 12000 19200 14400 21600 16800 24000 19200 26400 21600 24000 26400 28800 31200 ...

Page 221: ...rough 3 are applicable only to models equipped with a flat bed scanner Selectors 1 through 3 ON duration of the fluorescent lamp built in the CCD unit If the scanning operation is started when the fluorescent lamp is off then the lamp will come on for scanning These selectors determine how long the lamp will stay ON after scanning If these selectors are set to 1 1 1 the fluorescent lamp will go of...

Page 222: ...orward function If this selector is set to ON the machine may forward a FAX message received through Internet to other remote G3 facsimile equipment Selector 5 Alarm message when the corona wire abnormally emits ions This selector determines whether or not the alarm message PLS CLEAN DRUM will appear on the LCD when the corona wire abnormally emits ions Selector 6 Issue of drum cleaning prompting ...

Page 223: ... PCs having e mail addresses 0 Yes 1 No 2 3 Wait time for PCFax reception Class 2 and FPTS command transmission No 2 3 0 0 50 ms 0 1 100 ms 1 0 150 ms 1 1 0 ms 4 5 Detection time of 2100 Hz CED or ANSam No 4 5 0 0 200 ms 0 1 300 ms 1 0 400 ms 1 1 500 ms 6 8 Not used NOTE Selector 1 is applicable to those models equipped with LAN interface ...

Page 224: ...equipped with a flat bed scanner Selectors 6 through 8 Effective time length of the white level compensation data obtained beforehand If you set documents in the ADF and the document front sensor detects them or if you open the document tray ASSY and the document tray open sensor detects the open state then the controller will make correction of the reference voltage to be applied to white level c...

Page 225: ...ou set them in the ADF as well as determining whether or not the ADF automatically draws in documents Selectors 4 through 6 Periodical correction intervals of the reference voltage applied to white level compensation for document scanning during standby These selectors set the correction intervals in seconds of the reference voltage to be applied to white level compensation for document scanning d...

Page 226: ...ector 3 is applicable only to models equipped with a parallel interface l Selectors 1 and 2 Monitoring the PC ON OFF state For the related functions refer to WSW36 selectors 2 and 3 l Selector 3 Parallel port output pins kept at high level Setting this selector to 0 will keep all parallel output pints of the facsimile equipment at high level Use this setting if Resource Manager bundled with MFC mo...

Page 227: ...nection when switching to the pseudo ringing external telephone When the equipment receives a phone call it can make the connected external telephone ring so called pseudo ringing During pseudo ringing if you pick up the handset of the external telephone the line might be disconnected due to cut off of the line current To hold the line the equipment may supply line current by making use of the pul...

Page 228: ...1400 MFC9880 MFC9860 MFC9760 Appendix 3 Circuit Diagrams A Main PCB MFC9800 MFC9880 MFC9860 MFC9760 Main PCB MFC9700 DCP1400 B Relay PCB C Engine PCB D Network Control Unit NCU PCB E Control Panel PCB F Power Supply PCBs ...

Page 229: ...A Main PCB 1 6 MFC9800 MFC9880 MFC9860 MFC9760 ...

Page 230: ...A Main PCB 2 6 MFC9800 MFC9880 MFC9860 MFC9760 ...

Page 231: ...A Main PCB 3 6 MFC9800 MFC9880 MFC9860 MFC9760 ...

Page 232: ...A Main PCB 4 6 MFC9800 MFC9880 MFC9860 MFC9760 ...

Page 233: ...A Main PCB 5 6 MFC9800 MFC9880 MFC9860 MFC9760 ...

Page 234: ...A Main PCB 6 6 MFC9800 MFC9880 MFC9860 MFC9760 ...

Page 235: ...A Main PCB 1 6 MFC9700 DCP1400 ...

Page 236: ...A Main PCB 2 6 MFC9700 DCP1400 ...

Page 237: ...A Main PCB 3 6 MFC9700 DCP1400 ...

Page 238: ...A Main PCB 4 6 MFC9700 DCP1400 ...

Page 239: ...A Main PCB 5 6 MFC9700 DCP1400 ...

Page 240: ...A Main PCB 6 6 MFC9700 DCP1400 ...

Page 241: ...B Relay PCB ...

Page 242: ...C Engine PCB ...

Page 243: ...D NCU PCB U S A Canada ...

Page 244: ...D NCU PCB Germany United Kingdom France Norway Belgium Netherlands Switzerland Ireland Denmark Austria Spain Italy Sweden ...

Page 245: ...D NCU PCB Asia Oceania 1 2 ...

Page 246: ... 1 16W 20K C1 ALUM ELEC 16B100 ALUM ELEC 50B10 1 C10 Not Assy CERAMIC 50C563B C11 CERAMIC 50C103B Not Assy C12 Not Assy CERAMIC 50C562B C13 CERAMIC 16C224B RESISTOR 0 CN3 Not Assy Not Assy CN5 Not Assy Not Assy CN4 B13B PH B13B PH Q2 Not Assy Not Assy R7 Not Assy Not Assy R8 R30 1 16W 0 1 16W 0 R14 Not Assy Not Assy R32 R36 Not Assy Not Assy R34 R35 Not Assy Not Assy R37 Not Assy Not Assy C8 Not A...

Page 247: ...E Control Panel PCB MFC9800 MFC9860 MFC9880 ...

Page 248: ...E Control Panel PCB 1 2 DCP1400 MFC9760 ...

Page 249: ...E Control Panel PCB 2 2 DCP1400 MFC9760 ...

Page 250: ...E Control Panel PCB 1 2 MFC9700 ...

Page 251: ...E Control Panel PCB 2 2 MFC9700 ...

Page 252: ...F Power Supply PCB 100 120V Low voltage power supply ...

Page 253: ...F Power Supply PCB 200 240V Low voltage power supply ...

Page 254: ...F Power Supply PCB High voltage power supply ...

Page 255: ...Jan 02 SM FAX006Q 8C5505 Printed in Japan ...

Reviews:

No comments

Brands by name

Popular brands

Load more brands