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Brother DCP-110C, User Manual

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Brother DCP-110C User Manual Download Page 85

TROUBLESHOOTING AND ROUTINE MAINTENANCE   

5 - 18

Routine maintenance

Cleaning the scanner

Lift the document cover. Clean the scanner glass and white plastic 
above it with isopropyl alcohol on a soft lint-free cloth.

Clean the glass strip with isopropyl alcohol on a lint-free cloth.

Document Cover

White Plastic

Scanner Cover

Glass Strip

Summary of Contents for DCP-110C

Page 1: ...U S E R S G U I D E DCP 110C Version A ...

Page 2: ...gistering your product with Brother International Corporation you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt may support an insurance claim by you in the event of product loss covered by insurance and will help us notify you of enhancements to your product and speci...

Page 3: ...ther Solutions Center is our one stop resource for all your Fax Machine Multi Function Center needs You can download the latest software and utilities read FAQs and troubleshooting tips to learn how to get the most from your Brother product For Customer Service Service Center Locator USA only For the location of a Brother authorized service center call 1 800 284 4357 Service Center Locations Canad...

Page 4: ...er accessories directly from Brother In the USA you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase In USA only 1 800 521 2846 In USA 1 888 879 3232 voice 1 800 947 1445 fax In Canada 1 877 BROTHER voice Description Item Ink Cartridge black LC41BK Prints up to 500 pages Ink Cartridge cyan blue LC41C Prints up to 400 pages Ink Car...

Page 5: ...E LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL...

Page 6: ... device or software used with this Product including but not limited to damage resulting from use of non Brother brand parts and Consumable and Accessory Items 4 Consumable and Accessory Items that expired in accordance with a rated life and 5 Problems arising from other than defects in materials or workmanship 6 Normal Periodic Maintenance Items such as Paper Feeding Kit Fuser and Laser Units Thi...

Page 7: ... not return your original Product to Brother within five 5 business days ii the problems with your original Product are not covered by the limited warranty iii the proper packaging instructions are not followed and has caused damage to the product or iv the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase bill of sale ...

Page 8: ... shipping Damage to your print head resulting from packing without the ink cartridges will VOID your warranty Refer to your User s Guide for proper packaging BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY W...

Page 9: ...he AC power outlet Do not handle the plug with wet hands Doing this might cause an electrical shock To prevent injuries be careful not to put your hands on the edge of the DCP under the scanner cover To prevent injuries be careful not to touch the area shaded in the illustration When you move the DCP place a hand at each side of the unit so you are supporting the base when you lift it See the illu...

Page 10: ...r outlet to shut off power completely Caution To maintain the best print quality we recommend that you use the On Off key to turn off your DCP Do not unplug the power cord from the AC power outlet unless moving the machine or performing maintenance If you need to disconnect your machine from the power you will need to set the date and time again See Quick Setup Guide ...

Page 11: ...ffic area Avoid placing your DCP on the carpet Do not place near heaters air conditioners water chemicals or refrigerators Do not expose the DCP to direct sunlight excessive heat moisture or dust Do not connect your DCP to electrical outlets controlled by wall switches or automatic timers Disruption of power can wipe out information in the DCP s memory Do not connect your DCP to electrical outlets...

Page 12: ...ad paper or other media 1 11 To load envelopes 1 13 To load post cards 1 14 2 Making copies 2 1 Using the DCP as a copier 2 1 Making a single copy 2 1 Making multiple copies 2 1 Stop copying 2 1 Using the Copy keys Changing the temporary copy settings 2 2 Setting copy quality 2 3 Enlarging or reducing the copied image 2 4 Using the Copy Options key 2 6 Setting paper type 2 7 Setting paper size 2 7...

Page 13: ... 3 17 4 Important information 4 1 Federal Communications Commission FCC Declaration of Conformity USA only 4 1 Important 4 2 Industry Canada Compliance Statement Canada only 4 2 For your safety 4 2 International ENERGY STAR Compliance Statement 4 3 Important safety instructions 4 4 Trademarks 4 6 5 Troubleshooting and routine maintenance 5 1 Troubleshooting 5 1 Error messages 5 1 Printer jam or pa...

Page 14: ...nk cartridges 5 20 A Appendix A 1 On screen programming A 1 Menu table A 1 Printing reports A 1 Menu Mode A 2 S Specifications S 1 Product description S 1 General S 1 Print media S 2 Copy S 2 PhotoCapture Center S 3 Scanner S 4 Printer S 5 Interfaces S 5 Computer requirements S 6 Consumable items S 7 Optional External Wireless Print Scan Server NC 2200w S 7 6 Index I 1 ...

Page 15: ...nd actions To make things clearer and to help you press the correct keys we used special fonts and added some of the messages that will appear in the LCD Introduction Bold Bold typeface identifies specific keys on the DCP control panel Italics Italicized typeface emphasizes an important point or refers you to a related topic Courier New Courier New type face identifies the messages on the LCD of t...

Page 16: ... Lets you enlarge or reduce copies depending on the ratio you select Copy Quality Use this key to temporarily change the quality for copying Number of Copies Use this key to make multiple copies 2 Menu Mode Menu Lets you access the Menu to program or Press to scroll through the menus and options Also you can use these keys to enter the number Set Lets you store your settings in the DCP ...

Page 17: ...n if you turned the DCP off it will periodically clean the print head to preserve print quality 7 Ink Lets you clean the print head check the print quality and the available ink volume 8 Scan Lets you access Scan mode See the Software User s Guide on the CD ROM 9 PhotoCapture Lets you access the PhotoCapture Center 0 Liquid Crystal Display LCD Displays messages on the screen to help you set up and...

Page 18: ... cover See Error messages on page 5 1 Ink Empty Replace the Ink cartridge with a new one See Replacing the ink cartridges on page 5 20 Paper Error Put paper in the tray or clear the paper jam Check the LCD message See Troubleshooting and routine maintenance on page 5 1 Out of Memory Memory is full See Error messages on page 5 1 Other Messages Check the LCD message See Troubleshooting and routine m...

Page 19: ... a book or one page at a time Documents can be up to letter size 8 5 inches to 11 inches 1 Lift the document cover 2 Using the document guidelines on the left center the document face down on the scanner glass 3 Close the document cover If the document is a book or is thick do not slam the cover or press on it Place document face down on the Scanner Glass ...

Page 20: ...cy Film when you print on transparencies Brother Paper When you print on inkjet paper coated paper transparencies and glossy paper be sure to select the proper media in the Basic tab of the printer driver or in the Paper Type setting of the menu When you print on Brother glossy paper load the instruction sheet included with the glossy paper in the paper tray first and then place the glossy paper o...

Page 21: ...of transparencies because they absorb water and perspiration easily and this may cause decreased output quality Transparencies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing Do not use paper that are damaged curled wrinkled or irregularly shaped that are extremely shiny or highly textured that were previously printed by a pr...

Page 22: ...A6 4 1 x 5 8 105 x 148 mm Yes Cards Photo 4 x 6 102 x 152 mm Yes Yes Yes Photo L 3 1 2 x 5 89 x 127 mm Yes Photo 2L 5 x 7 127 x 178 mm Yes Yes Index Card 5 x 8 127 x 203 mm Yes Post Card 1 3 9 x 5 8 100 x 148 mm Yes Post Card 2 Double 5 8 x 7 9 148 x 200 mm Yes Envelopes C5 Envelope 6 4 x 9 162 x 229 mm Yes DL Envelope 4 3 x 8 7 110 x 220 mm Yes COM 10 4 1 8 x 9 1 2 105 x 241 mm Yes Monarch 3 7 8 ...

Page 23: ...ossy Paper Up to 58 lb Up to 220 g m2 Up to 0 01 Up to 0 25 mm 20 Cards Photo Card Up to 64 lb Up to 240 g m2 Up to 0 01 Up to 0 28 mm 20 Index Card Up to 32 lb Up to 120 g m2 Up to 0 006 Up to 0 15 mm 30 Post Card Up to 53 lb Up to 200 g m2 Up to 0 01 Up to 0 23 mm 30 Envelopes 20 to 25 lb 75 to 95 g m2 Up to 0 02 Up to 0 52 mm 10 Transparencies 10 Output Paper Tray Up to 25 sheets of 20 lb Lette...

Page 24: ...1Top 2Bottom 3Left 4Right Cut Sheet 0 12 in 3 mm 0 in 0 mm 1 0 12 in 3 mm 0 in 0 mm 1 0 12 in 3 mm 0 in 0 mm 1 0 12 in 3 mm 0 in 0 mm 1 Envelopes 0 47 in 12 mm 0 94 in 24 mm 0 12 in 3 mm 0 12 in 3 mm Printable area depends on the Printer driver settings The figures above are approximate and the printable area may vary depending on the type of cut sheet paper you are using 1 3 4 2 1 3 4 2 Envelopes...

Page 25: ...the paper tray completely out of the DCP and remove the output paper tray 2 Press and slide the paper side guide to fit the paper width 3 Pull out the paper support and unfold the paper support flap Use the paper support flap for Letter Legal and A4 Paper Side Guide Paper Support Paper Support Flap ...

Page 26: ...f the paper in first Check that the paper is flat in the tray and below the maximum paper mark 6 Put the output paper tray back on and push the paper tray firmly back into the DCP Make sure the paper side guides touch the sides of the paper Be careful that you do not push the paper in too far it may lift at the back of the tray and cause feed problems Maximum Paper Mark ...

Page 27: ...envelopes to make them as flat as possible To prevent possible damage to the feeding mechanism do not use the types of envelopes shown below DO NOT USE ENVELOPES that are of a baggy construction that are embossed have raised writing on them that have clasps on them that are not sharply creased that are preprinted on the inside Glue Rounded flap Double flap Triangular flap If the envelopes are doub...

Page 28: ...have problems when printing on envelopes try the following suggestions 1 Open the envelope flap 2 Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing 3 Adjust the size and margin in your application To load post cards 1 Raise the paper stop and insert the post cards into the paper tray Slide the paper side guide to fit the width of the po...

Page 29: ...tiple copies 1 Load your document 2 Press Number of Copies repeatedly until the number of copies you want appear up to 99 OR Press to increase the number of copies Press to decrease the number of copies 3 Press Black Start or Color Start Stop copying To stop copying press Stop Exit Making copies To stop copying press Stop Exit The number of copies can also be increased decreased by holding down or...

Page 30: ...y for the next copy use the temporary Copy keys You can use different combinations These settings are temporary the DCP returns to its default settings 60 seconds after it finishes copying You can save the copy settings you use most often by setting them as default See Changing the default copy settings on page 2 12 Temporary Copy keys ...

Page 31: ...rt or Color Start OR Press other temporary copy keys for more settings Press Copy Quality Normal Recommended mode for ordinary printouts Good copy quality with adequate copy speed Fast Fast copy speed and lowest ink consumption Use FAST to save time document to be proof read large documents or many copies Best Use this mode to copy precise images such as photographs BEST uses the highest resolutio...

Page 32: ... image You can select the following enlargement or reduction ratios Custom 25 400 allows you to enter a ratio from 25 to 400 Press Enlarge Reduce Custom 25 400 200 198 4 x6 A4 186 4 x6 LTR 142 A5 A4 104 EXE LTR 100 97 LTR A4 93 A4 LTR 83 78 69 A4 A5 50 ...

Page 33: ...00 and press Set Press or to enter an enlargement or reduction ratio from 25 to 400 Press Set 4 Press Black Start or Color Start OR Press other temporary copy keys for more settings Enlargement or reduction ratio can also be increased decreased by holding down or Special Copy Options 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L or Poster are not available with Enlarge Reduce ...

Page 34: ...en returns to Menu selections Press Black Start or Color Start if you re finished choosing settings OR Press or to select more settings PressCopy Options Menu Selections Options Factory Setting Page Paper Type Plain Inkjet Glossy Transparency Plain 2 7 Paper Size Letter Legal A4 A5 4 W x 6 H Letter 2 7 Brightness 2 8 Page Layout Off 1 in 1 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L Poster 3 x 3 Off 1 in ...

Page 35: ...y or Transparency Press Set 4 Press Black Start or Color Start OR Press or for more settings Setting paper size If copying on paper other than Letter sizes you will need to change the paper size setting 1 Load your document 2 Press Copy Options and or to select Paper Size Press Set 3 Press or to select the size of paper you are using Letter Legal A4 A5 or 4 W x 6 H Press Set 4 Press Black Start or...

Page 36: ...y brightness to make copies darker or lighter 1 Load your document 2 Press Copy Options and or to select Brightness Press Set 3 Press to make a lighter copy OR Press to make a darker copy Press Set 4 Press Black Start or Color Start OR Press or for more settings ...

Page 37: ... 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L Poster 3 x 3 or Off 1 in 1 Press Set 4 Press Black Start or Color Start to scan the document 5 If you are making a poster the DCP scans the document and starts printing OR If you selected the 2 in 1 or the 4 in 1 option the DCP scans the page and then the LCD shows 6 Press to scan next page 7 Put the next document on the scanner glass Press Set 8 Repeat Steps 6...

Page 38: ... been selected in the Paper Type setting for N in 1 copies the DCP will print the images as if Normal paper had been selected If you are producing multiple color copies N in 1 copies are not available N in 1 color copies are not available For Poster copies you cannot make more than one copy 2 in 1 L 4 in 1 L ...

Page 39: ...MAKING COPIES 2 11 Poster 3x3 You can make a poster size copy of a photograph For Poster copies you cannot make more than one copy ...

Page 40: ... set the DCP for the type of paper you are using 1 Press Menu 2 Press or to select 1 Copy Press Set 3 Press or to select 1 Paper Type Press Set 4 Press or to select Plain Inkjet Glossy or Transparency Press Set 5 Press Stop Exit The DCP ejects paper with printed surfaces face up onto the paper tray in the front of the machine When you use transparencies or glossy paper remove each sheet immediatel...

Page 41: ... for Paper Size at the same time so your DCP can fit the copy on the page 1 Press Menu 2 Press or to select 1 Copy Press Set 3 Press or to select 2 Paper Size Press Set 4 Press or to select Letter Legal A4 A5 or 4 x6 Press Set 5 Press Stop Exit Setting copy quality 1 Press Menu 2 Press or to select 1 Copy Press Set 3 Press or to select 3 Quality Press Set 4 Press or to select Fast Normal or Best P...

Page 42: ...a lighter copy OR Press to make a darker copy Press Set 5 Press Stop Exit Adjusting contrast You can change the contrast to help an image look sharper and more vivid 1 Press Menu 2 Press or to select 1 Copy Press Set 3 Press or to select 5 Contrast Press Set 4 Press to increase the contrast OR Press to decrease the contrast Press Set 5 Press Stop Exit ...

Page 43: ...select 1 Copy Press Set 3 Press or to select 6 Color Adjust Press Set 4 Press or to select Red Green or Blue Press Set 5 Press to increase the color saturation OR Press to decrease the color saturation Press Set 6 Return to Step 4 to select the next color OR Press Stop Exit ...

Page 44: ...t or any of its Agencies may not be copied Money Bonds or other certificates of indebtedness Certificates of Deposit Internal Revenue Stamps canceled or uncanceled Selective Service or draft papers Passports United States Canadian Postage Stamps canceled or uncanceled Food Stamps Immigration Papers Checks or drafts drawn by Governmental agencies Identifying badges or insignias Copyrighted works ca...

Page 45: ...emory Stick SecureDigital SD Card and xD Picture Card The PhotoCapture Center feature lets you print digital photos from your digital camera at high resolution to get photo quality printing Walk Up PhotoCapture Center CompactFlash Type I only SmartMedia Memory Stick SecureDigital xD Picture Card miniSD can be used with miniSD adapter Memory Stick Duo can be used with Memory Stick Duo adapter Adapt...

Page 46: ...ating CompactFlash Type II is not supported When printing the INDEX or IMAGE the PhotoCapture Center will print all the valid images even if one or more images have been corrupted A portion of the corrupted image may be printed Your DCP is designed to read media cards that have been formatted by a digital camera When a digital camera formats a media card it creates a special folder into which it c...

Page 47: ...erly inserted PhotoCapture light is BLINKING the media card is being read or written to The DCP can only read one media card at a time so do not insert more than one card Do NOT unplug the power cord or remove the media card from the media drive slot while the DCP is reading or writing to the card the PhotoCapture key is blinking You will lose your data or damage the card xD Picture Card SecureDig...

Page 48: ...ll assign an image number to each thumbnail Press or to select Print Index and then press Set Press Color Start to start printing index sheet See Printing the Index Thumbnails on page 3 5 4 To print the images press or to select Print Images and then press Set Enter image number and press Set Press Color Start to start printing See Printing images on page 3 6 The media active message will be shown...

Page 49: ...age with 6 or 5 images per line This will show all the pictures on the media card 1 Make sure you have inserted the media card Press PhotoCapture See page 3 3 2 Press or to select Print Index Press Set 3 Press or to select 6 Images Line or 5 Images Line Press Set 4 Press Color Start to start printing Index Index 5 Images Line 6 Images Line Print time for 5 Images Line will be slower than 6 Images ...

Page 50: ...have entered all the image numbers that you want to print 4 After you have selected all the image numbers press Set again and go to Step 5 OR If you have finished choosing settings press Color Start Print the Index first See Printing the Index Thumbnails on page 3 5 If your media card contains valid DPOF information the LCD shows DPOF Print Yes please go to DPOF printing on page 3 8 Press to decre...

Page 51: ...art Print Size 6 If you selected A4 or Letter press or to select the print size 4 x3 5 x 3 5 6 x 4 7 x 5 8 x 6 or Max Size Press Set and go to Step 7 OR If you have finished choosing settings press Color Start Printed Position for Letter paper Number of Copies 7 Press to enter the number of copies you want Press Set 8 Press Color Start to print 1 4 x3 2 5 x 3 5 3 6 x 4 4 7 x 5 5 8 x 6 6 Max Size L...

Page 52: ...mpactFlash SmartMedia Memory Stick SecureDigital and xD Picture Card containing DPOF information is put into your DCP you can print the selected image easily 1 Insert your media card into the proper drive slot 2 Press PhotoCapture 3 Press or to select Print Images Press Set 4 If there is a DPOF file on the card the LCD shows 5 Press or to select DPOF Print Yes Press Set 6 Press Color Start to prin...

Page 53: ... select 1 Print Quality Press Set 4 Press or to select Normal or Photo Press Set 5 Press Stop Exit Setting paper and size 1 Press Menu 2 Press or to select 2 PhotoCapture Press Set 3 Press or to select 2 Paper Size Press Set 4 Press or to select Letter Glossy 4 x 6 Glossy 5 x 7 Glossy A4 Glossy Letter Plain A4 Plain Letter Inkjet A4 Inkjet or 4 x 6 Inkjet Press Set 5 If you selected A4 or Letter p...

Page 54: ...ter print OR Press to make a darker print Press Set 5 Press Stop Exit Adjusting contrast You can choose the contrast setting More contrast will make an image look sharper and more vivid 1 Press Menu 2 Press or to select 2 PhotoCapture Press Set 3 Press or to select 4 Contrast Press Set 4 Press to increase the contrast OR Press to decrease the contrast Press Set 5 Press Stop Exit ...

Page 55: ...Press or to select 2 PhotoCapture Press Set 3 Press or to select 5 True2Life Press Set 4 Press or to select On Press Set OR Select Off and press Set then go to Step 7 5 Press or to select White Balance Sharpness or Color Density Press Set 6 Press or to adjust the degree of setting Press Set 7 Press Stop Exit If you select On you can customize the White Balance Sharpness or Color Density ...

Page 56: ...s adjustment you can correct this effect and bring the white areas back to pure white Sharpness This setting enhances the detail of an image It is similar to adjusting the fine focus on a camera If the image is not in true focus and you cannot see the fine details of the picture then adjust the sharpness Color Density This setting adjusts the total amount of color in the image You can increase or ...

Page 57: ...out part of the image will be automatically cropped The default setting is On If you want to print the whole image turn this setting to Off 1 Press Menu 2 Press or to select 2 PhotoCapture Press Set 3 Press or to select 6 Cropping Press Set 4 Press or to select Off or On Press Set 5 Press Stop Exit Cropping On Cropping Off ...

Page 58: ...PEG JPG file formats The default setting is Color 150 dpi and the default file format is PDF File names default to the current date For example the fifth image scanned on July 1 2004 would be named 07010405 PDF You can change the color and quality as you want Quality Selectable File Format Default File Format B W 200x100 dpi TIFF PDF TIFF B W 200 dpi TIFF PDF TIFF Color 150 dpi JPEG PDF PDF Color ...

Page 59: ... 5 OR Press Black Start or Color Start to start scanning without changing any settings 5 Press or to select the quality you want To change the file type press Set and go to Step 6 OR To start scanning press Black Start or Color Start 6 Press or to select the file type you want Press Black Start or Color Start to start scanning Do not take out the media card while PhotoCapture is blinking to avoid ...

Page 60: ...e LCD the DCP will beep to get your attention Media Error This message will appear if you insert a media card that is either bad or not formatted or when there is a problem with the media drive To clear this error take out the media card No File This message will appear if you try to access a media card in the drive slot that does not contain a JPG file Out of Memory This message will appear if yo...

Page 61: ... Guide on the CD ROM or Using the PhotoCapture Center from a Macintosh not available for MFC 3240C and MFC 5440CN on page 8 47 in Software User s Guide on the CD ROM Using PhotoCapture Center for scanning documents You can scan documents and save them onto an media card to quickly and easily make documents portable See Scan to Card not available for MFC 3240C MFC 210C and MFC 5440CN on page 2 23 i...

Page 62: ...radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encourage...

Page 63: ...es extended or granted by this document Important Changes or modifications not expressly approved by Brother Industries Ltd could void the user s authority to operate the equipment Industry Canada Compliance Statement Canada only This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada For your safety To ensure s...

Page 64: ...The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy efficient office equipment As an ENERGY STAR Partner Brother Industries Ltd has determined that this product meets the ENERGY STAR guidelines for energy efficiency ...

Page 65: ...ation unless proper ventilation is provided 8 This product should be operated from the type of power source indicated on the label If you are not sure of the type of power available call your dealer or local power company Use only the power cord supplied with this DCP 9 This product is equipped with a 3 wire grounded plug a plug having a third grounded pin This plug will only fit into a grounded p...

Page 66: ... Brother numbers on page i 15 Unplug this product from the AC power outlet and refer servicing to Authorized Service Personnel under the following conditions When the power cord is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed Adjust only those cont...

Page 67: ...International Business Machine Corporation SmartMedia is a registered trademark of Toshiba Corporation CompactFlash is a registered trademark of SanDisk Corporation Memory Stick is a registered trademark of Sony Corporation SecureDigital is a trademark of Matsushita Electric Industrial Co Ltd SanDisk Corporation and Toshiba Corporation SanDisk is a licensee of the SD and miniSD trademarks xD Pictu...

Page 68: ...ns in the DCP s memory Re start printing from your computer Print data remains in the DCP s memory The USB cable was unplugged while the computer was sending the data to the DCP Press Stop Exit The DCP will cancel the job and eject the page that is being printed High Temperature The print head is too warm Allow the DCP to cool down Ink Empty One or more of the ink cartridges is empty The DCP will ...

Page 69: ...he paper is jammed in the DCP See Printer jam or paper jam on page 5 3 Out of Memory DCP s memory is full Copy operation in process Press Stop Exit and wait until the other operations in progress finish and then try again Paper Jam Paper is jammed in the DCP See Printer jam or paper jam on page 5 3 Unable to Change Unable to Clean Unable to Init Unable to Print Unable to Scan The DCP has a mechani...

Page 70: ...ENANCE Printer jam or paper jam Remove the jammed paper depending on where it is jammed in the DCP Paper is jammed inside the paper tray 1 Pull the paper tray out of the DCP 2 Pull out the jammed paper to remove it Paper Tray Jammed paper ...

Page 71: ... Clear Cover 3 If you can not pull out the jammed paper lift the scanner cover from the right hand side of the DCP until it locks securely into the open position 4 Remove the jammed paper If the paper is jammed underneath the print head disconnect the DCP from the power source so you can move the print head and take out the paper Jam Clear Cover Scanner Cover ...

Page 72: ...5 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE 5 Lift the scanner cover to release the lock Gently push the scanner cover support down and close the scanner cover ...

Page 73: ...aging after that the ink may become clogged Cartridge expiration dates are printed on the package Try using the recommended types of paper See About paper on page 1 6 The recommended environment for your DCP is between 68 F to 91 F 20 C to 33 C White horizontal lines appear in text or graphics Clean the print head See Cleaning the print head on page 5 10 Try using the recommended types of paper Se...

Page 74: ...he Settings tab and make sure you uncheck the Color Enhancement Borderless printing is slower than normal printing If you want to print more quickly set the Borderless feature off See Borderless on page 3 14 Color Enhancement True2Life is not working properly If the image data is not full color in your application Such as 256 color color Enhancement True2Life will not work Please use at least 24 b...

Page 75: ...ically restarted 3 Wait about 1 minute after you reboot the PC and then connect the USB cable b Take out the media card and put it back in again c If you have tried Eject from within Windows you must take out the media card before you continue d If an error message appears when you try to eject the media card it means the card is being accessed Wait a while and then try again e If all of the above...

Page 76: ...t your language Press Set 5 Press Stop Exit How to improve the LCD viewing You can adjust the LCD contrast for a sharper and more vivid display If you are having difficulty seeing the LCD from your position try to change the contrast settings for improved viewing 1 Press Menu 2 Press or to select 0 Initial Setup Press Set 3 Press or to select 2 LCD Contrast Press Set 4 Press or to select Dark or L...

Page 77: ...Yellow Magenta or all four colors at once Cleaning the print head consumes ink Cleaning too often uses ink unnecessarily Caution Do NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty 1 Press Ink 2 Press or to select Cleaning Press Set 3 Press or to select Black Color or All Press Set The DCP will clean the print head When cleaning is ...

Page 78: ...s or to select Print Quality Press Set 4 Press Color Start The DCP begins printing the Print Quality Check Sheet 5 Follow the instructions given on the sheet to see if the quality is OK Color block quality check The LCD shows 6 Check the quality of the four color blocks on the sheet 7 If all lines are clear and visible press Yes and go to Step 10 OR If you can see missing short lines as shown belo...

Page 79: ... Perhaps the ink cartridge was in your DCP over six months or the expiration date written on the cartridge package has passed Or the ink may not have been stored properly before use After replacing the ink cartridge check it by printing another Print Quality Check Sheet If the problem still exists repeat the cleaning and test print procedures at least five times for the new ink cartridge If ink is...

Page 80: ...ck the 600 dpi and 1200 dpi test prints to see if Number 5 most closely matches Number 0 If the Number 5 sample of both the 600 dpi and 1200 dpi are the best matches press Yes to finish the Alignment Check and go to Step 8 OR If another test print number is a better match for either 600 dpi or 1200 dpi press No to select it 6 For 600 dpi press or to select the number of the test print that most cl...

Page 81: ... 14 Checking the ink volume You can check the ink that is left in the cartridge 1 Press Ink 2 Press or to select Ink Volume Press Set 3 Press or to select the color you want to check The LCD shows the ink volume 4 Press Stop Exit Ink Volume Bk ...

Page 82: ...rocess may lead to print problems and possible damage to the print head 1 Lift the scanner cover from the right hand side of the DCP until it locks securely into the open position 2 Remove all the ink cartridges and attach the protective parts See Replacing the ink cartridges on page 5 20 Caution If you are not able to find the protective parts do NOT remove the ink cartridges before shipping It i...

Page 83: ...e lock Gently push the scanner cover support down and close the scanner cover 4 Unplug the DCP from the AC power outlet 5 Unplug the USB cable or LAN cable from the DCP if it is connected 6 Wrap the DCP in the bag and place it in the original carton with the original packing material ...

Page 84: ...5 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE 7 Pack the printed materials in the original carton as shown below Do not pack the used ink cartridges in the carton 8 Close the carton ...

Page 85: ... Cleaning the scanner Lift the document cover Clean the scanner glass and white plastic above it with isopropyl alcohol on a soft lint free cloth Clean the glass strip with isopropyl alcohol on a lint free cloth Document Cover White Plastic Scanner Cover Glass Strip ...

Page 86: ...feed star wheels or encoder film Be sure to unplug the DCP from the AC power outlet before cleaning the printer platen If ink is scattered on or around the printer platen be sure to wipe it off with a soft dry lint free cloth Paper Feed Star Wheel Do NOT Touch Encoder Film Do NOT Touch Printer Platen Clean Here ...

Page 87: ...e DCP informs you that an ink cartridge is empty there will be a small amount of ink remaining in the ink cartridge It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly 1 Lift the scanner cover from the right hand side of the DCP until it locks securely into the open position If one or more ink cartridges are empty for example Bl...

Page 88: ... 7 If you replaced an ink cartridge while Near Empty was displayed on the LCD the LCD may ask you to verify that it was a brand new one Example Did You Change Blck Yes No For each new cartridge you installed press Yes to automatically reset the ink dot counter for that color If the ink cartridge you installed is not a brand new one please be sure to select No Do not touch the area shown in the ill...

Page 89: ...ter immediately and call a doctor if you are concerned If you wait until Ink Empty message is displayed on the LCD the DCP will automatically reset the ink dot counter If the Install message is on the display after you have installed ink cartridges check that the ink cartridges are installed properly ...

Page 90: ...six months of installation Use unopened ink cartridges by the expiration date written on the cartridge package Do not dismantle or tamper with the ink cartridge this can cause the ink to leak out of the cartridge Brother strongly recommends that you do not refill the ink cartridges provided with your DCP We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink...

Page 91: ...u through the menu selections and programming options Menu table You can probably program your DCP without the User s Guide if you use the Menu table that begins on page A 3 These pages will help you understand the menu selections and options that are found in the DCP s programs Printing reports The following reports are available 1 Press Menu 2 Press or to select Print Reports Press Set 3 Press o...

Page 92: ...rection you want or Select an option by pressing Set when that option appears on the LCD The LCD will then show the next menu level Press or to scroll to your next menu selection Press Set When you finish setting an option the LCD shows Accepted Access the menu Scroll through the current menu level Accept an option Go to the next menu level Exit the menu 1 Copy 2 PhotoCapture 0 Initial Setup ...

Page 93: ...e paper tray 2 12 2 Paper Size Letter Legal A4 A5 4 x6 Sets the size of the paper in the paper tray 2 13 3 Quality Best Normal Fast Selects the Copy resolution for your type of document 2 13 4 Brightness Adjusts the brightness 2 14 5 Contrast Adjusts the contrast for copies 2 14 The factory settings are shown in Bold to accept to exit Select Set Select ...

Page 94: ...s 2 PhotoCapture 1 Print Quality Normal Photo Selects the print quality 3 9 2 Paper Size Letter Glossy 4 x 6 Glossy 5 x 7 Glossy A4 Glossy Letter Plain A4 Plain Letter Inkjet A4 Inkjet 4 x 6 Inkjet Selects the paper and print size 3 9 3 Brightness Adjusts the brightness 3 10 4 Contrast Adjusts the contrast 3 10 Main Menu Submenu Menu Selections Options Descriptions Page The factory settings are sh...

Page 95: ...less On Off Expands the printable area to the edges of the paper 3 14 8 Scan to Card 1 Quality B W 200x100 dpi B W 200 dpi Color 150 dpi Color 300 dpi Color 600 dpi Selects the Scan resolution for your type of document 2 25 1 2 B W File Type TIFF PDF Selects the default file format for black and white scanning 3 ColorFile Type PDF JPEG Selects the default file format for color scanning 3 Print Rep...

Page 96: ...ck Setup Guide 2 LCD Contrast Light Dark Adjusts the contrast of the LCD 5 9 0 Local Language English French Allows you to change the LCD Language for your country See Quick Setup Guide Main Menu Submenu Menu Selections Options Descriptions Page The factory settings are shown in Bold ...

Page 97: ...er Consumption Off Mode Standby Operating Average 3 W Average 7 5 W Average 18 W Dimensions Weight 11 lb 5 0 kg Noise Operating 42 5 to 51 dB It depends on printing conditions Temperature Operating Best Print Quality 50 F 95 F 10 35 C 68 F 91 F 20 33 C Humidity Operating Best Print Quality 20 to 80 without condensation 20 to 80 without condensation 12 7 inch 322 mm 13 6 inch 345 mm 15 7 inch 400 m...

Page 98: ... 2 For glossy paper and transparencies we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging 3 Legal paper cannot be stacked on the output paper tray Color Black Color Black Copy Speed Black Up to 17 pages minute Letter paper Color Up to 11 pages minute Letter paper Does not include the time it takes to feed the paper Based on Brot...

Page 99: ...available for use with ID Memory Stick Not available for music data with MagicGate SecureDigital xD Picture Card File Extension Media Format Image Format DPOF EXIF DCF Photo Print JPEG Scan to Card JPEG PDF Color TIFF PDF Black Progressive JPEG format is not supported Number of Files Up to 999 files in the media card Folder Files must be in the 3rd folder level of the media card Borderless A4 Lett...

Page 100: ...o 19200 19200 dpi interpolated Up to 600 2400 dpi optical Maximum 1200 x 1200 dpi scanning with Windows XP resolution up to 19 200 x 19 200 dpi can be selected by using the Brother scanner utility Scanning Speed Color up to 5 58 sec Black up to 3 54 sec Letter size in 100 100 dpi Document Size Scanner Glass Width Max 8 5 216 mm Scanner Glass Height Max 11 7 297 mm Scanning Width 8 26 in Gray Scale...

Page 101: ...image resolution and quality and print media Print Speed up to 20 pages minute Black up to 15 pages minute Color Based on Brother standard pattern Letter size in draft mode Does not include the time it takes to feed the paper Printing Width 8 03 inches 8 5 inches 204 mm 216mm When you set the Borderless feature to On Disk Based Fonts 35 TrueType Borderless Letter A4 A6 Photo Card Index Card Post C...

Page 102: ...nting Only All base models meet minimum Requirements 64 MB 80 MB 200 MB Mac OS 9 X Printing Scanning 3 and PhotoCapture Center Only Mac OS X 10 2 4 or greater 128 MB 160 MB NOTE All registered trademarks referenced herein are the property of their respective companies For the latest drivers go to the Brother Solutions Center at http solutions brother com 1 Microsoft Internet Explorer 5 or greater ...

Page 103: ...assembly cleaning Your DCP will clean the print head assembly periodically This process will use a small amount of ink and Ink remaining in cartridge identified as empty It is necessary to leave a small amount of ink in the ink cartridge to prevent air from drying out and damaging the print head assembly NC 2200w External Wireless Print Scan Server Optional Connecting the optional External Wireles...

Page 104: ... Reduce key 2 4 keys 2 2 multiple copies 2 1 Number of Copies key 2 1 page layout 2 9 paper size 2 7 paper type 2 7 quality 2 13 single copy 2 1 temporary settings 2 2 E Envelopes 1 10 Error messages on LCD 5 1 Ink Empty 5 1 No Paper Fed 5 2 Out of Memory 5 2 Unable to Change 5 2 Unable to Clean 5 2 Unable to Init 5 2 Unable to Print 5 2 Unable to Scan 5 2 G Gray scale S 4 H HELP Help List A 1 I I...

Page 105: ...y check 5 11 resolution S 5 specifications S 5 R Reducing copies 2 4 Reports Help List A 1 how to print A 1 Network Configuration A 1 User Settings A 1 Resolution copy S 2 print S 5 scan S 4 S Safety Instructions vii 4 4 Shipping the DCP 5 15 T Temporary copy settings 2 2 Troubleshooting 5 1 checking ink volume 5 14 error messages on LCD 5 1 if you are having difficulty copying 5 7 PhotoCapture Ce...

Page 106: ...EQUIPMENT ATTACHMENT LIMITATIONS Canada only NOTICE This product meets the applicable Industry Canada technical specifications ...

Page 107: ...e in foreign countries Using USA or Canada models overseas is at your own risk and may void your warranty Brother International Corporation 100 Somerset Corporate Boulevard P O Box 6911 Bridgewater NJ 08807 0911 USA Brother International Corporation Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC CANADA H9B 3H6 USA CAN LP00300011 Printed in China Visit us on the World Wide Web http www brot...

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