Brother andtrade; QL-570VM User Manual Download

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User's Guide

QL-570VM

Be sure to read this guide before using the machine. We recommend that
you keep this guide nearby for future reference.

www.brother.com

Summary of Contents for andtrade; QL-570VM

Page 1: ...User s Guide QL 570VM Be sure to read this guide before using the machine We recommend that you keep this guide nearby for future reference www brother com ...

Page 2: ...interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy ...

Page 3: ...chased and used in the United States For products purchased in but used outside the United States this warranty covers only warranty service within the United States and does not include shipping outside the United States What is the length of the Warranty Periods Machines two year from the original purchase date Accompanying Consumable and Accessory Items 90 days from the original purchase date o...

Page 4: ...ry Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period Brother or its Authorized Service Center will repair or replace the Machine and or accompanying Consumable and Accessory Items at no charge to you for parts or labor The decision as to whether to repair or replace the Machine and or accompanyin...

Page 5: ...e that you provide a valid major credit card number Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage Your credit card will be charged up to the cost of a new Product only if i you do not return your original Product to Brother within five 5 busine...

Page 6: ...NG IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED This Limited Warranty is the only warranty that Brother is giving for this Product It is the final expression and the exclusive and only statement of Brother s obligations to you It replaces all other agreements and understandings that you may have with Brother or its representatives This warranty g...

Page 7: ...r date and location of Purchase below for your records Keep this information with your proof of purchase bill of sale in case your Product requires service Model Serial Date of purchase Store where purchased Location of store Important We recommend that you keep all original packing materials in the event that you need to ship the machine Save Time Register On Line Don t stand in line at the post ...

Page 8: ...M 19 2 2 Parts Description Main Printing Unit 20 Front 20 Rear 20 2 3 Connecting the Power Supply 21 2 4 Removing the Protective Sheet 22 2 5 Installing the DK Roll 23 2 6 Status LED Indications 25 2 7 Maintenance 26 Print head maintenance 26 Roller maintenance 26 Label outlet maintenance 28 3 Installing the VM 100 Software 29 3 1 Introduction 29 VM 100 Modes 29 3 2 Installing the VM 100 Software ...

Page 9: ... 50 Importing host information 52 Options 56 5 3 List Management 64 Displaying the visitor log 64 Exporting the visitor log 66 Displaying host information 67 5 4 Important Administrator Functions 71 Printing emergency reports 71 Restoring the backup file 72 6 Reception Mode 74 6 1 Receptionist Procedures 74 Making a reservation and signing in a visitor 74 Signing out a visitor 74 6 2 Reception Mod...

Page 10: ...diting Visitor Reservations 95 6 11 Deleting Visitor Information 97 6 12 Printing Emergency Reports 98 6 13 Importing Visitor List 98 6 14 Backing Up Visitor Information 100 7 Self Check in Mode 101 7 1 Initial Screen of Self Check in Mode 101 7 2 Visitor Operations 102 7 3 Exiting Self Check in Mode or Printing the Emergency Report 103 Unlocking 103 8 Customizing Layouts 105 9 Troubleshooting 109...

Page 11: ...11 Contents 11 Reference 114 11 1 Main Specifications 114 Product specifications 114 Operating environment 114 11 2 Accessories For USA Only 115 DK Rolls 115 Cleaning Sheet 116 ...

Page 12: ... including but not limited to typographical and other errors relating to the publication The screen images in this guide can differ depending on your Operating System OS or printer 2008 Brother Industries Ltd Trademarks The Brother logo is a registered trademark of Brother Industries Ltd Brother is a registered trademark of Brother Industries Ltd 2008 Brother Industries Ltd All rights reserved Mic...

Page 13: ...on 1 Symbols Used in this Guide The symbols used throughout this guide are as follows NOTE This symbol shows information or directions that should be followed If ignored the result may be damage or failed operations ...

Page 14: ... symbols used in this guide are as follows WARNING Tells you what to do to avoid the risk of injury CAUTION Tells you about procedures you must follow to prevent damage to the machine Action NOT allowed to do DO NOT splash the product with or immerse the product in water Mandatory action Alerts to the possibility of electrical shock DO NOT disassemble the product DO NOT touch a given portion of th...

Page 15: ...n objects in it If water or any foreign objects should enter the machine unplug the power cord from the electric outlet and remove the foreign object If necessary contact the retail outlet where the machine was purchased or your local authorized service center Do not hold the machine with only one hand The machine may slip out of your hand Never disassemble the machine or allow it to get wet to av...

Page 16: ...e will not be used for an extended period remove the power cord from the electrical outlet Cutter Do not touch the blade of the cutter Do not open the top cover when the cutter is operating CAUTION Follow these guidelines to avoid fire electric shock or other damage Installation Storage Put the machine on a flat stable surface such as a desk Do not put any heavy objects on top of the machine DK Ro...

Page 17: ...zed accessories or supplies If the label is attached to a wet dirty or oily surface it may peel off easily Before applying the label clean the surface to which the label will be applied DK Roll uses thermal paper and thermal film so that ultraviolet rays wind and rain may cause the color of the label to fade and the ends of the label to peel off Do not expose the DK Rolls to direct sunlight high t...

Page 18: ...o CD DVD disks designed for use with ink jet printers Labels peel off these disks easily and using disks with peeled labels can result in loss or damage of data When applying CD DVD labels use the applicator included with the CD DVD label rolls Failure to do so could cause damage to the CD DVD player User s shall take full responsibility for applying CD DVD labels Brother accepts no responsibility...

Page 19: ...em is missing or damaged contact your Brother dealer QL 570 USB cable CD ROM AC Power cord The plug may differ by country DK Roll The Brother QL 570VM includes two rolls of DK N5224 containing 2 1 8 54 mm 100 feet non adhesive tape User s Guide Quick Reference Sheet Registration Card Cleaning Sheet Badge holders and lanyards 12 ...

Page 20: ...Getting started 2 20 2 2 Parts Description Main Printing Unit Front Rear FEED button CUT button LED lamp ON OFF button DK Roll compartment cover Power port Power cord USB port ...

Page 21: ... the power cord into a 120V AC electrical outlet NOTE Do not pull the power cord when unplugging it from the electrical outlet The wire in the power cord may become damaged Do not connect the QL 570 to the computer until directed to do so when installing the printer driver The plug may differ by country ...

Page 22: ... 22 2 4 Removing the Protective Sheet 1 Hold the Brother QL 570 by the front of the machine and firmly lift the DK Roll compartment cover to open the cover 2 Remove the protection sheet Protection sheet Protection sheet ...

Page 23: ...Roll compartment cover at the front of the Brother QL 570 and firmly lift up to open the cover 2 Put the spool into the spool guides in the DK Roll compartment NOTE Make sure that the spool arms are inserted firmly in the spool guides on the left and right Insert the spool into the machine as shown in the illustration ...

Page 24: ...to the shaded area shown in the illustration NOTE Align the end of the roll with the upright edge of the label output slot 4 Close the DK Roll compartment cover NOTE When you press the ON OFF button to turn the Brother QL 570 on the end of the DK Die cut Label is aligned automatically ...

Page 25: ...ower is ON Lamp is Orange The roll cover is opened Close the roll cover properly Lamp is Orange flashing Cooling Wait for temperature of print head to lower Lamp is Red flashing Indicates one of the following errors Label sensor error End of DK Roll or label jam Incorrect DK Roll installed Transmission error ...

Page 26: ...eding the print head is cleaned Roller maintenance Clean the roller using the cleaning sheet available separately The machine contains only one cleaning sheet To purchase additional cleaning sheets refer to page 115 NOTE When doing maintenance on the roller be sure to only use the cleaning sheet designed for this machine If using other cleaning sheets the surface of the roller may become scratched...

Page 27: ...ge 1 of cleaning sheet into the printing unit as indicated by the arrow in the diagram below NOTE Insert the sheet without removing the 1 part of sheet Check that the printing surface of cleaning sheet is upward 5 Close the DK Roll compartment cover and press the ON OFF button to turn the Brother QL 570 on ...

Page 28: ...ning sheet removes stains and dust on the roller NOTE If the FEED button is not pressed for more than one second the roller spins only 0 32 Dispose the cleaning sheet after use Label outlet maintenance If glue accumulates on the label outlet and the machine becomes jammed disconnect the power plug from the machine and clean the label outlet with a cloth dipped in isopropyl alcohol FEED button Labe...

Page 29: ... themselves badges and sign in VM 100 Modes The VM 100 software can run in three different modes Administrator mode This mode allows users to specify visitor information form settings print settings backup locations and frequencies as well as register host information and user logins Only users with Administrator permissions can log on to Administrator mode Reception mode This mode is selected whe...

Page 30: ...tall procedure is subject to change without notice To use the VM 100 software on multiple computers within the same business location install the software on each personal computer and set the new database file location page 39 It is possible to merge visitor logs by using export function 1 Turn off the QL 570 2 Start the computer and put the CD ROM into the CD ROM drive If it does not start up au...

Page 31: ...play User s Guide The User s Guide PDF and the Quick Reference Guide will be displayed 4Adobe Reader Download Link to the download page for Adobe Reader will be displayed NOTE If Microsoft NET Framework 2 0 and Windows Installer 3 0 or later are not installed on your computer the installation screen is displayed Follow the instructions on the screen to complete installation If you cancel this step...

Page 32: ...box to install the Add in and click the Next button NOTE Make sure that you closed all Microsoft Office applications For details on the add in refer to the corresponding Help topic in P touch Editor after it has been installed 8 Connect the QL 570 and turn it on click Next and then follow the on screen instructions for the driver installation USB port USB cable Power cord Power port ...

Page 33: ...you will continue the installation NOTE Once you have completed the registration process close your web browser to return to the installation 10 Click Finish 11 Click Exit to finish the installation 12 Click Start All Programs Programs Brother Visitor Badge Management VM 100 to start VM 100 NOTE You can find this User s Guide in PDF format as well by clicking Start All Programs Programs Brother Vi...

Page 34: ...ox appears 2 For Windows Vista Windows 7 Choose Brother Visitor Badge Management and click Uninstall For Windows XP Choose Brother Visitor Badge Management and click Remove 3 Click OK The uninstall operation starts After the software is removed from your computer the Maintenance Complete dialog box appears 4 Close the Add or Remove Programs XP Programs and Features Windows Vista Windows 7 dialog T...

Page 35: ...dows XP Click Start Control Panel Printers and Faxes NOTE For details refer to Windows Help 3 For Windows Vista Windows 7 Click Brother QL 570 right click on the icon and then click Delete Windows Vista Remove device Windows 7 For Windows XP Click Brother QL 570 File Delete 4 For Windows 7 Choose Fax or Microsoft XPS Document Writer in the Devices and Printers window and then click Print server pr...

Page 36: ...nue If the User Account Control dialog box appears enter the password and click OK For Windows XP Click File Server Properties 5 For Windows 7 Click the Drivers tab and then click Change Driver Settings If a User Account Control message appears type in the password and then click OK Choose Brother QL 570 and then click Remove For Windows Vista Click the Drivers tab and click Brother QL 570 Remove ...

Page 37: ... XP Click the Drivers tab and click QL 570 Remove 6 For Windows Vista Windows 7 Choose Remove driver and driver package and then click OK For Windows XP Go to step 7 7 Close the Print Server Properties window The printer driver has been uninstalled ...

Page 38: ...er with Administrator privileges in order to execute this function For Windows Vista right click the VM 100 icon and select Run as administrator From the Start menu click the VM 100 icon Double click the VM 100 icon on the desktop Click the shortcut icon on the Quick Launch bar When the application is started the Login dialog box page 42 appears NOTE Follow the procedure described below when start...

Page 39: ...o location is selected the database files will be saved to the default location If the database becomes corrupted please refer to page 72 NOTE If the database file is in a folder on a server and the administrator and receptionist are using different computers specify the following settings on the administrator s computer and then install VM 100 on the receptionist s computer and perform only step ...

Page 40: ...40 2 Click the Next button 3 The Set Administrator dialog box appears NOTE If the current VMB file has been corrupted the initial startup operation dialog box appears Select a backup file bmb to restore the database page 100 4 5 6 ...

Page 41: ...etype the password 4 Click the Finish button A database file is created and the administrator information is registered Once complete the Administrator Mode dialog box page 44 appears NOTE The following settings can be specified from the Administrator mode Register login users Register host information Specify settings for the badge layout and the visitor information form ...

Page 42: ...e Self Check in mode Select this mode if visitors will log in and create badges themselves page 101 Administrator Select to enter the Administrator mode page 44 NOTE The mode selected during the previous login session is already selected A user registered with Administrator permissions can log on to all modes Reception Self Check in and Administrator modes A user registered with Receptionist permi...

Page 43: ...thods described for each mode Administrator mode 1 Click the button at the right end of the title bar Reception mode 1 Click the button at the right end of the title bar NOTE If there is data that has not yet been saved in Reception mode a confirmation message appears Self Check in mode Refer to page 103 ...

Page 44: ...st Database button page 50 Click to register new hosts to change or delete registered information or to import a database Login Settings button page 45 Click to register or delete users who can log in as an administrator or a receptionist Options button page 56 Click to specify the printer settings for the visitor badge layout to establish the layout for entering visitor information and to select ...

Page 45: ... should first specify the necessary settings Editing login settings Users who can log on can be registered or deleted and their passwords can be changed Displaying the Login Settings dialog box 1 Click the Login Settings button in the Administrator Mode dialog box ...

Page 46: ...red users 2 Click to add a new login user 3 Click to delete a login user 4 Click to change the password for a login user NOTE Administrator Users can log on to all modes Administrator Reception and Self Check in modes Receptionist Users can log on to Reception mode and Self Check in mode 1 2 3 4 ...

Page 47: ...in Settings dialog box 2 Type in the information for the user to be added 1 Select Receptionist or Administrator as the user permissions 2 Type in the User Name 255 characters or less 3 Type in the password 6 to 255 characters 3 Click the OK button The new user is registered 1 2 3 ...

Page 48: ...in Settings dialog box select the user to be deleted 2 Click the Delete button NOTE It is not possible to delete all administrators An error message will appear if you try to delete all administrators 3 Click the Yes button The selected user is deleted ...

Page 49: ...nging the password 1 In the Login Settings dialog box select the user whose password is to be changed 2 Click the Change Password button 3 Type in the new password 6 to 255 characters 4 Click the OK button The password is changed ...

Page 50: ...M 100 software users have the ability to register hosts the person being visited and import host information from a database 1 Click the Manage Host Database button in the Administrator Mode dialog box The Host Information List window appears 2 Click the Add button ...

Page 51: ...hone 7 Type in or select the e mail address NOTE No more than 255 characters can be entered into each text box The 20 most recently entered data appear as choices on the drop down menus for 3 through 7 4 Click the Save and Close button The dialog box is closed and the entered host information is added to the Host Information List window NOTE Clicking the Save and Create New Record button adds the ...

Page 52: ...rted When importing host information all existing information will be deleted so the database will contain only the imported information 1 Click the Manage Host Database button in the Administrator Mode dialog box The Host Information List window appears 2 Click the Import button ...

Page 53: ...imported 1 Specify the folder containing the file to be imported 2 Select the file containing the information to be imported 3 Displays the name of the selected file 4 Select the format of the file to be imported CSV and text format files can be selected 5 Click to import the selected file 1 3 2 4 5 ...

Page 54: ... before it is converted Otherwise any other character can be entered 2 Displays a preview of the file after it has been converted 3 Select this check box if the text is to be imported with the first line containing the field names and the field data starting with the second line Clear this check box if the text is to be imported with the field data starting with the first line 6 Click the Next but...

Page 55: ...rted that is to be assigned to the fields in the host database 2 Displays a preview of the contents of the host database after the file is imported If None was not selected in 1 the data from the selected field is displayed 3 Displays the data in the file to be imported Only the columns of data from mapped fields where None is not selected in 1 are displayed 8 Click the OK button The file is impor...

Page 56: ...rinter settings parking permits visitor information forms as well as database locations and backup Displaying the Options dialog box 1 Click the Options button in the Administrator Mode dialog box The Options dialog box appears 1 Click the tab containing the parameters to be specified 1 ...

Page 57: ...ox containing options for changing the layout of parking permits page 58 5 If a layout containing a logo has been selected the logo file can be replaced Select this check box to replace the logo in the visitor badge with the selected logo page 59 6 Displays the file name for the replacement logo This box is displayed in gray if check box 5 is cleared 7 Click to display a dialog box for specifying ...

Page 58: ...saved in the My Badge category Select Badge Layout dialog box only page 105 2 Displays images of the layouts in the selected category Select the image of the layout to be used for visitor badges by clicking the desired layout 3 Click the OK button NOTE If a layout from the Photo Badges category is selected but no photo was taken a sample image is printed in the photo area If a layout from the Phot...

Page 59: ...ontaining the replacement logo 2 Specify the file name for the replacement logo 3 Select All image BitMap Files JPEG Files Gif TIFF Icon WindowsMetaFile or PNG as the file format for the replacement logo 4 Click to replace the logo NOTE If a badge containing a logo was selected be sure to specify the logo or graphic If the logo or graphic is not specified a sample logo appears 1 2 3 4 ...

Page 60: ... allows users to Reserve or Pre Register visitors With the reservation function you can make a reservation before a visitor s arrival thus making signing in much quicker and easier If Disable is selected the visitor reservation function will not be available and the visitor information form appears as described below NOTE If you disable the reservation function Reserved in the View Visitor List ch...

Page 61: ...nd text fields in the visitor information form If Required is selected the text box is framed in red and the visitor information cannot be registered until data has been entered 3 Click the OK button The specified settings for the various parameters are applied ...

Page 62: ... In the Options dialog box click the Printer tab 2 Specify the printer 1 Select a Brother QL label printer compatible with the VM 100 software as the printer for printing visitor badges messages and parking permits This is normally specified automatically when the application is started 3 Click the OK button The printers are specified 1 ...

Page 63: ...f this is selected the photo data is deleted when the visitor signs out 4 Specify the path to the file of the VM 100 database As a default this is the path that was specified the first time that the application was started page 39 5 Click to display a dialog box for selecting the folder when changing 4 6 Specify the path to the folder used for backing up the VM 100 database When backing up to the ...

Page 64: ...sitor log A list of visitors who have signed out can be displayed To display the information for visitors who have signed in click the Emergency Report button 1 Click the View Visitor Log button in the Administrator Mode dialog box The Visitor Log window appears ...

Page 65: ...ay period NOTE If a start date later than the end date is specified the end date is automatically set to the start date 2 Specify the end date for the display period 3 Select this check box to display all information in the visitor log If this is selected settings cannot be specified for 1 and 2 4 Displays the information in the visitor log for the specified period 5 Click to return to the Adminis...

Page 66: ...ck Export 2 Specify the file name file format and the location where the file is to be exported 1 Specify the location where the file is to be exported 2 Specify the name of the file to be exported 3 Select the format of the file to be exported Only a CSV format can be selected 3 Click the Save button The file is exported with the specified contents 1 2 3 ...

Page 67: ... can be registered edited or deleted This registered information is accessed when a host search is performed while visitor information is being entered 1 Click the Manage Host Database button in the Administrator Mode dialog box The Host Information List window appears ...

Page 68: ...8 Adding For details on adding host information refer to Registering host information page 50 Editing Registered host information can be edited 1 In the host information display area select the host information to be edited ...

Page 69: ...trator Mode 5 2 Click the Edit button 3 Edit the host information and then click the Save and Close button The dialog box is closed and the edited host information is displayed in the Host Information List window ...

Page 70: ...ation can be deleted 1 In the host information display area select the host information to be deleted 2 Click the Delete button 3 Click the Yes button The dialog box is closed and the selected host information is deleted from the Host Information List window ...

Page 71: ...or s name company name and destination as well as the host s name and organization Emergency reports are printed on the printer selected as your PC s default printer The PC used for printing visitor badges should also have a default printer using A4 size paper or larger attached 1 Click the Emergency Report button NOTE In Reception mode the emergency report can also be printed by clicking Print Em...

Page 72: ... or if it cannot be accessed the backup file can be used to restore the host file When the VM 100 software is started a message box appears Clicking the OK button displays the VM 100 Database dialog box Follow the procedure described below to restore the backup file 1 In the VM 100 Database dialog box click the Browse button ...

Page 73: ...BMB file is indicated 1 From the drop down list select Backup files bmb 2 The BMB files are listed The numbers in the file name indicate the date that the information was backed up Select the BMB file to be restored 3 Click the Open button 3 Click the Next button and then click the Finish button in the next dialog box that appears The backup file with the selected date is restored 1 3 2 ...

Page 74: ...or waiting for the visitor to arrive to print the badge and sign them in When the visitor leaves the receptionist signs the visitor out Making a reservation and signing in a visitor 1 Enter information in a visitor information form 2 Click the Reserve button 3 When the visitor arrives select the visitor from the Reserved Pre registered list 4 Click the Sign In and Print Badge button to sign the vi...

Page 75: ...gned in but not yet signed out Signed in list Signed out Displays the information for visitors who have signed out Signed out list NOTE By changing the filter condition the information displayed in the list and its order can be changed For example When Signed in is selected the sign in date and time is displayed When Signed out is selected the sign out date and time is displayed If the visitor res...

Page 76: ...ssued The ID numbering returns to 001 after number 999 is assigned appears if the badge has not yet been issued Clicking a column title sorts the list according to the information entered for that field Dragging a borderline on either side of a column changes the width of the column 5 Click to display an empty visitor information form or to change register or delete visitor information 6 Enter vis...

Page 77: ...scheduled appointments refer to page 93 To enter information using that of visitors who have visited in the past Signed out refer to page 80 Entering new visitor information 1 Click the New button NOTE If displayed visitor information has not yet been saved a message appears requesting whether the visitor information should be erased To save the information click the Reserve button ...

Page 78: ... selected in Administrator mode No more than 255 characters can be entered for the following fields Title Last Name First Name Organization Proof of ID Visitor s Destination Message 1 Type the visitor s personal identification information for example driver s license number or passport number 2 Enter the expected departure date 3 Type in any message required for the visitor for example meeting roo...

Page 79: ...st s name person being visited When information is entered the database is searched for registered host names and a list of possible matches appears From this list select a host name to automatically enter the host name organization information and telephone numbers 6 Enter the host s organization If a host name is found in the database search results this appears in the format Organization1 Organ...

Page 80: ... them in page 86 or issue their visitor badge page 90 Recalling Visitor Information from Previous Visits Signed Out Visitor information can easily be entered by using information of visitors who have visited in the past Signed out 1 In the View Visitor List select Signed out ...

Page 81: ...o be used NOTE A search can be performed by entering the visitor name in the search box 3 If necessary edit the information in the visitor information form 4 If necessary take a photo of the visitor page 84 sign them in page 86 or issue their visitor badge page 90 ...

Page 82: ...database can be searched for in order to easily enter the host information 1 Click the button 2 Type information in the First Name Last Name Organization 1 or Organization 2 text box and then click the Search button NOTE No more than 255 characters can be entered for each field ...

Page 83: ...The host information is searched 4 Select the host whose information is to be entered into the visitor information form 5 Click the OK button The information for the selected host is entered into the visitor information form ...

Page 84: ...will work with the QL 570VM For a list of recommended web cameras please visit our web site at http www brother com 1 In the visitor information form click the button In the Camera View dialog box the image from the camera video image appears 2 Position the visitor in front of the camera so that their face is correctly framed and then click the Take Photo button The visitor s photo is imported and...

Page 85: ...s before printing follow the steps below 1 Click the Preview button 2 Preview the badge and then click the Close button to close the dialog box NOTE To print the visitor badge without signing the visitor in click the Print Badge button To sign the visitor in refer to page 86 ...

Page 86: ...ation for the visitor to be signed in from the Reserved list shown below If a reservation has not been made for the visitor but the visitor has visited in the past select the information for the visitor to be signed in from the Signed out list page 80 If a reservation has not been made for the visitor enter the information for the visitor to be signed in the visitor information form page 77 NOTE A...

Page 87: ...ify the host information 3 If a message was entered with the visitor information click the Yes button to print the message or click the No button to not print the message 4 To cancel out of adding information for a visitor who has been signed in click the OK button To sign in another visitor click the Continue button NOTE Clicking the Continue button is convenient for adding information for additi...

Page 88: ...ation is added to the Signed in list If the visitor was selected from the Signed out list the visitor information is added to the database as a newly registered visitor If an expected departure date prior to the arrival date is specified the departure date is set to the arrival date NOTE If the visitor badge has already been printed the visitor is simply signed in and the badge is not printed ...

Page 89: ...information for the visitor to be signed out NOTE A search can be performed by entering the visitor badge ID or name in the search box 2 Click the Sign Out button 3 Click the OK button The visitor is signed out and the visitor information is added to the Signed out list ...

Page 90: ...rch can be performed by entering the visitor name in the search box If a reservation has not been made for the visitor but the visitor has visited in the past select the information for the visitor whose visitor badge is to be issued from the Signed out list NOTE To select the information for multiple visitors hold down the Ctrl key while clicking the visitor information If a reservation has not b...

Page 91: ...n or with the information entered in the form In addition the visitor badge ID is entered in the Reserved or Pre registered list The visitor is not signed in NOTE If a visitor record with a previously assigned visitor badge ID is selected and the information is edited or the badge is reprinted the visitor information is registered as a different record 4 Click the OK button ...

Page 92: ... then click the Print Parking Permit button 2 Type in the number NOTE If the settings in Administrator mode have been set so that it is not necessary to enter a number the parking permit is simply printed and steps 2 and 3 can be skipped 3 Click the Print button The parking permit is printed with the relevant information ...

Page 93: ... select the information for the visitor who the reservation is to be made for from the Signed out list shown below NOTE A search can be performed by entering the visitor name in the search box If data has been entered in the Message text box the message will also be printed when the visitor badge is printed If the entered host information has not been registered in the host database a confirmation...

Page 94: ...to the expected arrival date is specified the departure date is set to the arrival date 4 To make reservations for multiple visitors click the Continue button Continue with step 5 To finish making reservations click the OK button to close the dialog box 5 Edit the information in the visitor information form and then click the Reserve button 6 Repeat steps 4 and 5 until the information for all sele...

Page 95: ...the Reserved list select the visitor whose information is to be edited NOTE A search can be performed by entering the visitor badge ID or name in the search box The visitor badge ID appears only for visitors who have been issued a badge If a visitor record already assigned a visitor badge ID is selected and the information is edited or the badge is reprinted the visitor information is registered a...

Page 96: ...or information is saved and added to the Reserved list If an expected arrival date prior to the current date is specified the arrival date is set to the current date If an expected departure date prior to the expected arrival date is specified the departure date is set to the arrival date ...

Page 97: ...eted NOTE A search can be performed by entering the visitor name in the search box 2 Click the Delete button 3 Click the Yes button The selected visitor information is deleted from the Reserved or Signed out list NOTE Information deleted from the Signed Out or Reserved lists are deleted from the window but are not deleted from the visitor log ...

Page 98: ...ompany name and destination as well as the host s name and organization For details refer to the procedure described in Administrator mode page 71 6 13 Importing Visitor List Visitor List can be imported When importing visitor list the information will be added to the existing visitor database 1 From the File menu click Import Visitor List 2 Specify the file name containing the information to be i...

Page 99: ...ays a preview of how the file will look once converted 3 Select this check box if the text is to be imported with the first line containing field names and the field data starting with the second line Clear this check box if the text is to be imported with the field data starting with the first line 4 Click the Next button 5 Specify how the fields in the file to be imported are assigned to the fie...

Page 100: ... mapped fields where None is not selected in 1 are displayed 6 Click the OK button The file is imported with the specified settings and the Reception Mode window appears 6 14 Backing Up Visitor Information Up to ten backup files can be created to store visitor information Backup files older than the ten most recent files are deleted 1 On the File menu click Backup A backup of the visitor informati...

Page 101: ...at does not contain a photo Visitors cannot be signed out when Self Check in mode is used Visitor badges should be collected upon departure and held until a receptionist or administrator signs the visitors out using the Reception mode In Self Check in mode the error message Please call an attendant We are sorry for the inconvenience may appear We recommend placing a sign beside the printer to noti...

Page 102: ... issued and the visitor is signed in If no operation is performed for 30 seconds in any of the screens the procedure times out In this case all entered data is erased and the initial screen appears NOTE The items that are entered and the number of steps in the procedure differ depending on the settings specified in Administrator mode 1 Click the ENTER button 2 Enter the necessary information and t...

Page 103: ...e Emergency Report A password must be entered in order to exit Self Check in mode or print the emergency report These operations can be performed only by users with Administrator or Receptionist permissions Unlocking 1 In the initial screen of the Self Check in mode click ...

Page 104: ...seconds while the application is unlocked the application returns to the locked status 3 Click the OK button The application is unlocked and the EXIT and Emergency Report button appear 1 Click to exit the Self Check in mode and display the Login dialog box 2 Click to print an emergency report page 71 1 2 ...

Page 105: ...oved To customize layouts use P touch Editor 5 0 which is included on the CD ROM that comes with your machine NOTE Items cannot be edited to create additional input areas 1 From the list of layouts determine the file name for the layout to be edited page 56 page 58 2 Click Start All Programs Programs Brother P touch P touch Editor 5 0 to start P touch Editor 5 0 ...

Page 106: ...ustomizing Layouts 8 106 3 Click Open File 4 Open the layout to be edited Browse to the folder at C Program Files Brother VM 100 Template Badge and then select the file with the name determined in step 1 ...

Page 107: ...n drag it to the desired location 6 Select any items to be resized and then stretch to the desired size You can also select any text object and change the font 7 Save the edited layout as a new one Select File on the toolbar and click Export 8 Select Template and then click the OK button ...

Page 108: ... Documents and Settings All Users Application Data Brother VM 100 Template My Badges NOTE If the database file is on a server save the template on the same server In the Specify folder of custom layouts box on the General tab of the Options dialog box specify the folder specified here 10 Click the Save button The edited layout is saved as a template in the specified folder ...

Page 109: ... dirt from the roller may become stuck on the printer head If this occurs clean the roller page 26 A data transmission error appears on the personal computer screen Is the correct port chosen Check that the correct port is chosen from the Print to the following port list in the Printer Properties dialog box Is the Brother Label Printer in cooling mode the LED lamp is flashing in orange Wait until ...

Page 110: ...e file is on a server save the custom layout on the same server If the database file is on a local computer save the custom layout on the same local computer page 63 page 105 A custom layout cannot be printed cleanly Are there more items in the custom layout than in the original preset layout With VM 100 the number of items in the layout cannot be increased Edit the layout by moving or deleting it...

Page 111: ...ptional to allow visitors to enter information page 60 Task manager can be started when using Self Check in mode The User must be logged on to their computer with Administrator privileges in order to execute this function For Windows Vista right click the VM 100 icon and select Run as administrator To use the VM 100 software on multiple computers within the same business location Install the softw...

Page 112: ...era is installed Visitor information matching the search conditions could not be found Check the search conditions Incorrect dates End date cannot be prior to start date Check the date Failed to export There may be no memory available The folder may be write protected If this error still cannot be corrected restart the application Cannot delete all administrators Must have at least 1 administrator...

Page 113: ...not exist Confirm the location of the backup files set by the Administrator VM 100 software is unable to access the back up files Please verify local network connection The estimated arrival date is in an unrecognised format The data will be changed to today s date and imported Check the field has been assigned correctly Check the date information is correct The example format is displayed on the ...

Page 114: ...d Address Labels When connecting USB cable Print head 300 dpi 720 dot Max printing width 2 3 inch 59 mm Min printing length 0 5 inch 12 7 mm Cutter Durable automatic cutter Button ON OFF button FEED button CUT button Interface USB Power supply 120V AC 60 Hz 1 7 A Size W D H 5 2 133 mm 8 2 208 mm 5 6 143 mm Weight Approx 2 5 lb 1 1 kg Without DK Rolls Items Specifications OS 1 Windows XP SP2 or lat...

Page 115: ...retailer not stock them Availability and price of accessories subject to change without notice For the latest information of accessories and supplies http www brothermall com DK Rolls DK Die cut Label Stock No Description DK 1201 Standard Address Labels 1 1 7 3 1 2 29 mm 90 mm 400 labels DK 1202 Shipping Labels 2 3 7 4 62 mm 100 mm 300 labels DK 1203 File Folder Labels 2 3 3 7 16 17 mm 87 mm 300 l...

Page 116: ...ft 30 48 M DK 2210 Medium Width Paper Tape 1 1 7 29mm 100 ft 30 48 M DK 2211 Medium Film Tape White 1 1 7 29mm 50 ft 15 24 M DK 2212 Wide Film Tape White 2 3 7 62mm 50 ft 15 24 M DK 2113 Wide Film Tape Clear 2 3 7 62mm 50 ft 15 24 M DK 2214 Narrow Width Paper Tape 1 2 12mm 100 ft 30 48 M DK 2606 Wide Film Tape Yellow 2 3 7 62mm 50 ft 15 24 M DK 4205 1 2 Removable Wide Paper Tape White 2 3 7 62mm 1...

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Page 118: ...UPC 012502621980 Printed in China LB8702001 ...

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