Brother 5250DN - B/W Laser Printer Network User'S Manual Download

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iii

In USA only

1-800-521-2846

Service center locator (USA)

For the location of a Brother authorized service center, call 1-800-284-4357.

Service center locations (Canada)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Internet addresses

Brother Global Web Site:

http://www.brother.com

For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates
and Utilities:

http://solutions.brother.com

(In USA Only) For Brother Accessories & Supplies:

http://www.brothermall.com

Summary of Contents for 5250DN - B/W Laser Printer

Page 1: ...in a convenient place for quick and easy reference at all times The Brother Solutions Center http solutions brother com is your one stop resource for all your printing needs Download the latest drivers and utilities for your Brother printers read the FAQs and troubleshooting tips or learn about special printing solutions f NETWORK USER S GUIDE Multi Protocol On board Ethernet Print Server ...

Page 2: ...r the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product s descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for an...

Page 3: ... brother com for contact information on your local Brother office If you have any comments or suggestions please write to us at In Europe European Technical Services 1 Tame Street Audenshaw Manchester M34 5JE UK In USA Printer Customer Support Brother International Corporation 15 Musick Irvine CA 92618 In Canada Brother International Corporation Canada Ltd Marketing Dept 1 rue Hôtel de Ville Dolla...

Page 4: ...ions Canada For the location of a Brother authorized service center call 1 877 BROTHER Internet addresses Brother Global Web Site http www brother com For Frequently Asked Questions FAQs Product Support and Technical Questions and Driver Updates and Utilities http solutions brother com In USA Only For Brother Accessories Supplies http www brothermall com ...

Page 5: ...sing the BRAdmin Professional utility to configure your network printer for Windows only 2 3 BRAdmin Professional utility 2 3 How to configure your printer using the BRAdmin Professional utility 2 3 Using the control panel to configure your machine for a network for HL 5270DN 2 4 Using other methods to configure your network printer 2 4 Changing the print server settings 2 5 Using the BRAdmin Prof...

Page 6: ... printer 4 5 Windows 95 98 Me 4 5 Windows NT 4 0 Windows 2000 XP 4 5 Adding a second NetBIOS print port 4 6 Windows 95 98 Me 4 6 Windows NT 4 0 Windows 2000 XP 4 6 Other sources of information 4 7 5 Internet printing for Windows 5 1 Overview 5 1 Windows 2000 XP IPP printing 5 1 Specifying a different URL 5 3 Other sources of information 5 3 6 Network printing from Macintosh 6 1 Overview 6 1 Printi...

Page 7: ...shooting 8 7 Windows 95 98 Me and Windows NT 4 0 Peer to Peer print NetBIOS troubleshooting 8 7 Windows 2000 XP IPP troubleshooting 8 8 I want to use a different Port number other than 631 8 8 The Get More Info option in Windows 2000 is not working 8 8 Web browser troubleshooting TCP IP 8 8 9 Appendix A A 1 Using services A 1 Other ways to set the IP address for advanced users and administrators A...

Page 8: ...rother numbers for Europe and other countries B 3 Register your product B 3 Frequently asked questions FAQs B 3 Customer service B 3 Service center locations B 3 Important information Regulations B 4 Caution for LAN connection B 4 11 Index I 1 ...

Page 9: ...d set up the computers you use In this chapter you will learn the basic concept of the network connection and protocols and in Chapter 2 you will read information on network configuration Chapter 3 through Chapter 7 describes how to configure your print server along with your operating system as follows Chapter 3 Network printing from Windows basic TCP IP Peer to Peer printing Chapter 4 Network pr...

Page 10: ... Peer printing method as it is easier to configure than the Network Shared Printing method described on the following page See Network shared printing on page 1 3 Each computer must use the TCP IP Protocol The Brother printer needs to have an appropriate IP address configuration If you are using routers computers can access the Brother printer through the routers In this case the Gateway address m...

Page 11: ...a network shared printing environment The server or the print server needs the TCP IP print protocol configured Each computer must use the TCP IP Protocol The Brother printer needs to have an appropriate IP address configuration The Brother printer needs to have an appropriate IP address configuration unless the printer is shared via the parallel or USB interface at the server The Brother printer ...

Page 12: ...OTP RARP By using the DHCP BOOTP RARP protocols the IP address can be automatically configured Note To use the DHCP BOOTP RARP protocols please contact your network administrator APIPA If you do not assign an IP address manually using the BRAdmin software or automatically using a DHCP BOOTP RARP server the Automatic Private IP Addressing APIPA protocol will automatically assign an IP address from ...

Page 13: ...Simple Network Configured system Mac OS X 10 2 4 or greater TELNET The Brother print server supports TELNET server for command line configuration SNMP The Simple Network Management Protocol SNMP is used to manage network devices including computers printers and terminals in a TCP IP network Web server HTTP The Brother print server is equipped with a web server that allows you to monitor its status...

Page 14: ...follow the instructions in the supplied Quick Setup Guide If you want to configure your printer without using the automatic installer application please read this chapter and learn how to configure the TCP IP settings Then in Chapter 3 Chapter 4 Chapter 5 and Chapter 6 you will learn how to install the network software and the printer driver into the operating system running on your computer IP ad...

Page 15: ...IP Addressing APIPA protocol will automatically assign an IP address from the range 169 254 1 0 to 169 254 254 255 For more information on APIPA see Using APIPA to configure the IP address on page A 3 If the APIPA protocol is disabled the default IP address of a Brother print server is 192 0 0 192 However you can easily change this IP address number to match with the IP address details of your net...

Page 16: ...vironment How to configure your printer using the BRAdmin Professional utility Note Please use the BRAdmin Professional utility version that was supplied on the CD ROM with your Brother product You can also download the latest Brother BRAdmin Professional utility version from http solutions brother com This utility is only available for Windows users If you are using Personal Firewall software e g...

Page 17: ...or information on how to print the Printer Settings Page on your print server 4 Double click the unconfigured device 5 Enter the IP address Subnet Mask and Gateway if needed of your print server 6 Click OK 7 With the correctly programmed IP address you will see the Brother print server in the device list Using the control panel to configure your machine for a network for HL 5270DN You can configur...

Page 18: ...onal Utilities BRAdmin Professional 2 Select TCP IP in the left frame of the main BRAdmin window 3 Select the print server which you want to configure in the right frame of the main BRAdmin window 4 Select Configure Print Server from the Control menu 5 Enter a password The default Password is access 6 You can now change the print server settings Using the control panel to change the print server s...

Page 19: ...1 2 if the printer s IP address is 192 168 1 2 Note If you have edited the hosts file on your computer or are using Domain Name System you can also enter the DNS name of the print server As the print server supports TCP IP and NetBIOS names you can also enter the NetBIOS name of the print server The NetBIOS name can be seen in the printer settings page The NetBIOS name assigned is the first 15 cha...

Page 20: ... print This section describes the most commonly used configuration Standard TCP IP Port printing Windows 2000 XP users can also print via the Internet using the IPP protocol For more information see Internet printing for Windows on page 5 1 If you have already installed the printer driver jump to Printer driver already installed on page 3 2 Configuring the standard TCP IP port Printer driver not y...

Page 21: ...D ROM then select the Have Disk option to browse to the CD ROM 14 For example select the X Driver PCL WIN2K_XP your language folder where X is your drive letter Click Open and then OK Select your printer model then click Next 15 Specify a name and click the Next button 16 Now specify if you wish to share the printer enter the share name and click Next 17 Continue through the Wizard clicking the Fi...

Page 22: ...ngs and then you will see the TCP IP Properties dialog 6 Configure the host IP address subnet mask and gateway address in that dialog Consult your system administrator for these addresses 7 Click OK to exit your Windows NT 4 0 workstation or server will need to be re booted Installing the Brother Peer to Peer software 1 Start the CD ROM installation menu program according to the printer Quick Setu...

Page 23: ...oftware 10 Click the Finish button When prompted you must re boot your computer Associating to the printer You must now create a printer on your Windows system using the standard Windows printer setup procedure 1 To do this go to the Start button select Settings and then Printers 2 Double click the Add Printer icon to get the Add Printer Wizard 3 Select My Computer not Network Printer and click Ne...

Page 24: ...or Windows 95 98 Me users Windows 95 98 Me users can send print job using Brother Peer to Peer Print software provided by the CD ROM which we have supplied with the printer Installing the Brother Peer to Peer software Note If you already installed the driver from the printer s CD ROM Installer and you selected Brother Peer to Peer Network Printer during the installation then you do not need to ins...

Page 25: ...rewall software 10 Click the Finish button When prompted you must re boot your computer Associating to the printer You must now create a printer on your Windows system using the standard Windows printer setup procedure 1 To do this go the Start button select Settings and then Printers 2 Double click Add Printer to begin the printer installation 3 Click Next when you get the Add Printer Wizard wind...

Page 26: ...radio button and then highlight Brother LPR port Click OK and enter the port name The default port name is BLP1 If you have already used this name you will get an error message if you try to use it again in which case use BLP2 etc Once you have specified the port name click the OK button You will then see the Port Properties dialog Enter the IP address of the printer that you wish to print to and ...

Page 27: ...additional software However in some instances you may find that your Windows 95 98 Me 2000 XP and Windows NT 4 0 systems may receive Printer is busy error messages when more than one person attempts to access the printer In this instance Brother has provided the Brother NetBIOS Port Monitor software which allows users to continue spooling print jobs while the printer is busy down or out of paper T...

Page 28: ...ur Brother product You can also download the latest Brother BRAdmin Professional utility version from http solutions brother com This utility is only available for Windows users The default password for Brother print servers is access 1 Start the BRAdmin Professional utility from Windows 95 98 Me Windows NT 4 0 and Windows 2000 XP by clicking Start Programs Brother Administrator Utilities Brother ...

Page 29: ...g its IP address and then select the Configure NetBIOS option from the Network Configuration screen then enter your workgroup domain name into the Domain Name text box Make sure you submit the changes click the Submit button Changing the Workgroup Domain Name using TELNET If you are unable to use the BRAdmin Professional utility you can use TELNET When you are connected to the print server enter t...

Page 30: ...llation 7 Select the desired directory to install the Brother Network Direct Print files and click Next 8 Enter the port name that you wish to use The port name must start with BNT For example BNT1 Whichever name you choose it must be unique Then click OK The name must be unique on your PC however other computers can use the same port name as the name you specify on your PC 9 You must now enter th...

Page 31: ...eplacing it Select the desired option and click Next 7 Select the Brother NetBIOS Port the port name you assigned in step 7 of the Installing the Brother NetBIOS Port Monitor section and click Next 8 Enter any desired name for the Brother printer and click Next For example you could call the printer Networked Brother Printer 9 Windows will now ask you if you wish to print out a test page select Ye...

Page 32: ...on of the printer that you wish to configure select File from the menu bar and then Properties Windows 95 98 Me 2 Click the Details tab and click the Add Port button In the Add Port dialog select the Other radio button and then highlight Brother NetBIOS port Click OK and enter the port name The default port name is BNT1 If you have already used this name you will get an error message if you try to...

Page 33: ...etBIOS Peer to Peer printing 4 7 4 Other sources of information 1 Visit http solutions brother com for more information on network printing 2 See Chapter 2 of this User s Guide to learn how to configure the IP address of the printer ...

Page 34: ...indows XP Go to the Start button and select Printers and Faxes 2 For Windows 2000 Double click the Add Printer icon to get the Add Printer Wizard For Windows XP Click Add a printer to get the Add Printer Wizard 3 Click Next when you see the Welcome to the Add Printer Wizard screen 4 Select Local printer or Network printer For Windows 2000 Make sure that you select Network Printer For Windows XP Ma...

Page 35: ...will complete You are now ready to print If the printer driver has NOT been installed One of the benefits of the IPP printing protocol is that it establishes the model name of the printer when you communicate with it After successful communication you will see the model name of the printer automatically This means that you do not need to inform Windows 2000 about the type of printer driver to be u...

Page 36: ...t the URL details you can simply enter the above text and the printer will still receive and process data please note the Get More Info option will not display any printer data If you are using the built in service names that the Brother print server supports you can also use the following However please note the Get More Info option will not display any printer data http printer_ip_address 631 br...

Page 37: ...nfiguration capabilities The Simple Network Configuration capabilities of Mac OS X lets you create an instant network of computers and smart devices by connecting them to each other The smart devices automatically configure themselves to be compatible with your network You do not need to manually configure any IP address or network strings within the printer as the printer will automatically confi...

Page 38: ...OS X 10 2 4 to 10 3 Make the following selection 7 Select Brother HL XXXX series where XXXX is your model name and then click Add 8 Click the printer then click Make Default to set the printer as the default printer The printer is now ready to print ...

Page 39: ...machine Note Please use the BRAdmin Light utility version that was supplied on the CD ROM with your Brother product You can also download the latest Brother BRAdmin LIght utility version from http solutions brother com This utility is only available for Macintosh users Node name Node name appears in current BRAdmin Light The default Node name is BRN_xxxxxx xxxxxx is the last six digits of Ethernet...

Page 40: ...an configure and change the print server settings using the control panel NEWORK menu See Control panel setup on page 7 1 Other sources of information 1 Visit http solutions brother com for more information on network printing 2 See Chapter 2 of this User s Guide to learn how to configure the IP address of the printer ...

Page 41: ...r Settings Page See Printing the Printer Settings Page on page 7 6 for information on how to print the Printer Settings Page Restore the network settings to factory default See Restoring the network settings to factory default on page 7 7 for information on how to restore the network settings to factory default Disable the APIPA protocol See Disabling the APIPA protocol on page 7 8 for information...

Page 42: ...otocol web based management for Windows and Macintosh which also can be used to configure many aspects of the network See Changing the print server settings on page 2 5 for Windows and Changing the print server settings on page 6 3 for Macintosh Control panel NETWORK menu and default factory settings 1 On connection to the network if the machine s IP METHOD is AUTO the machine will attempt to auto...

Page 43: ... or BOOTP to obtain the gateway or router address enter the address you wish to assign If you do not have a gateway or router leave this field blank Check with your network administrator if you are unsure IP BOOT TRIES This field displays how many times the printer attemp to scan the network to obtain the IP address through the IP METHOD you have set see IP METHOD on page 7 3 The default setting i...

Page 44: ...Berkeley UNIX based system type the following command ps ax grep v grep grep rarpd For AT T UNIX based systems type ps ef grep v grep grep rarpd The Brother print server will get the IP address from the rarp daemon when it is powered on BOOTP BOOTP is an alternative to rarp that has the advantage of allowing configuration of the subnet mask and gateway In order to use BOOTP to configure the IP add...

Page 45: ... server when the printer is powered on DHCP Dynamic Host Configuration Protocol DHCP is one of several automated mechanisms for IP address allocation If you have a DHCP server in your network typically a UNIX Windows 2000 XP network the print server will automatically obtain its IP address from a DHCP server and register its name with any RFC 1001 and 1002 compliant dynamic name services Note If y...

Page 46: ...er Settings Page Note Node name Node name appears in the Printer Settings Page The default Node name is BRN_xxxxxx xxxxxx is the last six digits of Ethernet address The Printer Settings Page prints a report listing all the current printer settings including the network print server settings You can print the Printer Settings Page using the printer control panel How to print the Printer Settings Pa...

Page 47: ...e power switch Keep the Go button pressed down until the Toner Drum and Paper LEDs light up Release the Go button Make sure that the Toner Drum and Paper LEDs are off 4 Press the Go button six times and then release the Go button Make sure that all the LEDs light up to indicate the print server has been reset to its default factory settings For HL 5270DN 1 Press the or button to choose NETWORK Pre...

Page 48: ... and power cord is plugged in 3 Hold down the Go button as you turn on the power switch Keep the Go button pressed down until the Toner Drum and Paper LEDs light up Release the Go button Make sure that the Toner Drum and Paper LEDs are off 4 Press the Go button seven times and then release the Go button Make sure that all the LEDs light up to indicate the print server has been reset to its default...

Page 49: ... factory default You can reset the print server back to its default factory settings resetting all information such as the password and IP address information See Restoring the network settings to factory default on page 7 7 Installation problems The Brother print server is not found during setup of the network print software installation or from the printer driver of the Brother printer in Window...

Page 50: ...ismatched or duplicate IP address Verify that the IP address is correctly loaded into the print server And make sure that no other nodes on the network have this IP address For information on how to print the Printer Settings Page see Printing the Printer Settings Page on page 7 6 4 Verify that the print server is on your network as follows For Windows Try pinging the print server from the host op...

Page 51: ...s and try from the initial setup again For information how to reset to the default factory settings see Restoring the network settings to factory default on page 7 7 6 For Windows If the installation failed the Firewall on your computer may be blocking the necessary network connection to the machine In this case you will need to disable the Firewall on your computer and re install the drivers Wind...

Page 52: ...x to remove the check Then click OK 5 Once your firewall is disabled try reinstalling the Brother software package For instructions on how to install from the CD ROM use the Quick Setup Guide we have provided with the machine 6 If the installation completed successfully the Firewall on your computer was rejecting the necessary network connection In this case you will need to disable the Firewall o...

Page 53: ... command prompt with the command ping ipaddress Where ipaddress is the print server IP address note that in some instances it can take up to two minutes for the print server to load its IP address after setting the IP address 2 If a successful response is received then proceed to Windows 95 98 Me and Windows NT 4 0 Peer to Peer print LPR troubleshooting and Windows 2000 XP IPP troubleshooting Othe...

Page 54: ...formation how to reset to the default factory settings see Restoring the network settings to factory default on page 7 7 Error during printing If you try to print while other users are printing large amounts of data e g many pages or color pages with high resolution the printer is unable to accept your print job until the ongoing printing is finished If the waiting time of your print job exceeds a...

Page 55: ...ws NT 4 0 computers Press the ALT and TAB keys to make it appear Windows 95 98 Me and Windows NT 4 0 Peer to Peer print NetBIOS troubleshooting If you are having trouble printing on a Windows 95 98 Me Windows NT 4 0 or later Peer to Peer network NetBIOS check the following 1 Make sure that the Brother NetBIOS Port driver is correctly installed and configured according to the Windows 95 98 Me or Wi...

Page 56: ... 631 or http ip_address 631 ipp the Get More Info option in Windows 2000 will not function If you wish to use the Get More Info option use the following URL http ip_address This will then force Windows 2000 XP to use Port 80 to communicate with the Brother print server Web browser troubleshooting TCP IP 1 If you can not connect to the print server using your web browser it may be worth checking th...

Page 57: ... several automated mechanisms for IP address allocation If you have a DHCP server in your network the print server will automatically obtain its IP address from DHCP server and register its name with any RFC 1001 and 1002 compliant dynamic name services Note If you do not want your print server configured via DHCP BOOTP or RARP you must set the boot method to static so that the print server has a ...

Page 58: ...ct format for doing this is not standardized so you will need to refer to your system documentation to determine how to enter this information many UNIX systems also have template examples in the bootptab file that you can use for reference Some examples of typical etc bootptab entries include BRN_310107 1 00 80 77 31 01 07 192 168 1 2 and BRN_310107 ht ethernet ha 008077310107 ip 192 168 1 2 Cert...

Page 59: ...y set to 255 255 0 0 and the gateway address is set to 0 0 0 0 By default the APIPA protocol is enabled If you want to disable the APIPA protocol you can disable it using printer control panel For more information see Disabling the APIPA protocol on page 7 8 If the APIPA protocol is disabled the IP address of a Brother print server is 192 0 0 192 However you can easily change this IP address numbe...

Page 60: ...allow you to use the ARP command again To configure the print server and to verify the connection enter the following command ping ipaddress where ipaddress is the IP address of the print server For example ping 192 189 207 2 Using the TELNET console to configure the IP address You can also use the TELNET command to change the IP address TELNET is an effective method to change the printer s IP add...

Page 61: ...onfiguration to static To verify that you have entered the IP information correctly type SHOW IP Type EXIT or CTR D i e hold down the control key and type D to end the remote console session Using the Brother Web BRAdmin server software for IIS to configure the IP address The Web BRAdmin server software is designed to manage all LAN WAN Brother network connected devices By installing the Web BRAdm...

Page 62: ...r requirements for drivers BRAdmin Professional Peer to Peer software etc CPU Pentium 75MHz or higher for Windows 95 98 Pentium 150MHz or higher for Windows Me Pentium 133MHz or higher for Windows 2000 Pentium 233MHz or higher for Windows XP RAM 24MB or greater 32MB recommended for Windows 95 98 32MB or greater 64MB recommended for Windows Me 64MB or greater 128MB recommended for Windows 2000 XP M...

Page 63: ...e complete the Brother Warranty Registration or for your convenience and most efficient way to register your new product register on line at http www brother com registration Frequently asked questions FAQs The Brother Solutions Center is our one stop resource for all your Printer needs You can download the latest software and utilities read FAQs and troubleshooting tips to learn how to get the mo...

Page 64: ...stions and product information This is available 24 hours a day 7 days a week You can use the system to send the information to any fax machine Call the number below and follow the recorded instructions to receive a fax about how to use the system and an index of fax back subjects In USA only 1 800 521 2846 Internet Addresses Brother Global Web Site http www brother com For Frequently Asked Questi...

Page 65: ...ster your new product register on line at http www brother com registration Frequently asked questions FAQs The Brother Solutions Center is our one stop resource for all your Printer needs You can download the latest drivers software and utilities read FAQs and troubleshooting tips to learn how to get the most from your Brother product http solutions brother com You can check here for the Brother ...

Page 66: ...Appendix B B 4 B Important information Regulations Caution for LAN connection Connect this product to a LAN connection that is not subjected to overvoltages ...

Page 67: ...LED Control Panel 7 7 7 8 LED Print Server 8 2 LPR LPD 1 4 M Mac OS 9 6 1 Mac OS X 6 1 Macintosh Printing 6 1 mDNS 1 5 N NetBIOS 8 7 NetBIOS Peer to Peer Printing 4 1 NetBIOS IP 1 4 Network Neighborhood 4 1 Network Printing 3 1 4 1 Network Shared Printing 1 3 P Password 3 1 4 1 5 1 PCL_P1 A 1 Peer to Peer 1 2 8 7 Ping 8 2 8 5 Port9100 1 5 Print Server Setting 2 5 Printer Settings Page 7 6 Protocol...

Page 68: ...EXT_P1 A 1 Trademarks i W Web BRAdmin A 5 Web Browser 2 6 4 3 6 3 Web Server 1 5 Windows 2000 3 1 4 1 5 1 8 8 Windows 2000 XP Printing 3 1 Windows 95 98 Me 4 1 8 7 Windows 95 98 Me Printing 3 5 Windows NT 4 0 Printing 3 3 Windows XP 3 1 4 1 5 1 8 8 Workgroup 4 1 4 2 ...

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