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74

C H A P T E R E L E V E N

Error Messages

You may occasionally encounter a difficulty with your fax machine or telephone
line. If this happens, your fax machine often identifies the problem and displays
an error message. The list below explains the most common error messages.
If you need additional help, call the Brother Fax-Back System at

USA:

1-800-521-2846

From within Canada:

1-800-681-9838

CLEAN UP SCANNER

The scanner is dirty; clean the white roller and the glass strip under the roller with
isopropyl alcohol on a lint-free cloth. You’ll need to lift the two release levers to
release the white roller; be sure to lock them in place when you’re through.
During cleaning, we recommend you unplug the power cord for safety.

COMM.ERROR

A poor quality phone line resulted in a communications error. Try the call again.

CONNECTION FAIL

You have requested a polling call from another party, but the other fax machine is
not in Poll Waiting mode.

COVER OPEN

The cover is not completely closed.

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Summary of Contents for 1170

Page 1: ...FAX 1170 FAX 1270 MFC 1770 MFC 1780 OWNER S MANUAL ...

Page 2: ...Brother fax machines and bundled software accurately exchange date data with the Brother products Please continue to check our Web page for updates at http www brother com All remedies will be provided to individual customers via software patches through software download or from Brother Customer Service If You Need to Call Customer Service Please complete the following information for future refe...

Page 3: ...ve faxed instructions about using the system and an index of Fax Back subjects USA 1 800 521 2846 From within Canada 1 800 681 9838 The Brother Fax Back System number USA Only has been preprogrammed on One Touch key 01 Brother on the World Wide Web You can find more information about Brother products from product specification sheets to Frequently Asked Questions FAQs on the World Wide Web Visit u...

Page 4: ...OME STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BE...

Page 5: ...4 PK Refill Rolls PC 204 RF Telephone Line Cord Tell the Brother Representative your Model number so you get the appropriate color Telephone Handset Tell the Brother Representative your Model number so you get the appropriate color Handset Curled Cord Tell the Brother Representative your Model number so you get the appropriate color Paper Wire Extension UL6856000 Document Support UF8048001 Paper S...

Page 6: ...ding paper support 10 Install the printing cartridge 10 Install recording paper 11 Connect the handset 12 Connect the power cord 12 Connect the telephone line 13 Special Line Considerations 13 Roll Over Phone Lines 13 Two Line Phone System 13 Converting Telephone Wall Outlets 14 Installing Fax Machine External Two Line TAD and Two Line Telephone 14 Multi Line Connections PBX 15 If you are installi...

Page 7: ...etting Beeper Level 26 Memory Storage 26 4 On Screen Programming User Friendly Programming 27 Function Mode 27 Alternating Displays 28 Function Selection Table 28 5 Basic Fax Operation Sending Faxes 33 Before you begin 33 Contrast Setting 34 Manual Transmission 34 Automatic Transmission 35 Manual and Automatic Fax Redial 35 Receiving Faxes 35 Select Answer Mode 35 Easy Receive 36 To select or chan...

Page 8: ... Page 48 To Create a Custom Comment 48 Always Send Cover Page 49 Temporary Cover Page 49 Printing a Cover Page 50 Call Reservation 50 Print Call Back Message 51 Next Fax Reservation 51 Multiple Resolution Transmission 52 Receiving Faxes 52 Operation from Extension Telephone 52 For F T Fax Tel Mode Only 52 Changing Remote Codes 53 To change Remote Codes 53 Printing a Fax in Memory Only for FAX 1270...

Page 9: ...sts Fax Machine Activity 65 To print a report 66 Activity Report Interval 66 Transmission Verification Xmit Report 66 10 Important Information Standard Telephone and FCC Notices 67 These notices are in effect on models sold and used in the United States only 67 International ENERGY STAR Compliance Statement 68 WARNING 69 Federal Comission Compliance Notice For USA Only 69 Industry Canada Complianc...

Page 10: ...79 Vertical Black Lines When Sending 79 Handling Incoming Calls 79 Double Ring in FAX TEL Mode 79 Transferring a Call to the Fax Machine 79 Fax Machine Hears Voice as CNG Tone 80 Transmission Verification Report Prints Result NG 80 Custom Features on a Single Line 80 For Customer Service 80 To Order Brother Accessories 80 Index 81 Multi Function Link option for FAX 1170 and FAX 1270 84 Specificati...

Page 11: ...d in the Table of Contents You will be able to find information about a specific feature or function by checking the Index at the back of this manual Also throughout this manual you ll see special symbols alerting you to important information cross references and warnings Illustrations of some screen displays also help you choose the correct key presses Test Sheet Procedures for USA only After pro...

Page 12: ...ECEIVE If your machine is set to the FAX ONLY Mode it will answer every call automatically with fax receiving tones Even if the other party hangs up your fax machine continues to send the chirps for 40 seconds and the screen continues to display RECEIVE To cancel the receiving mode press Stop When your fax machine is in FAX TEL F T it answers with a short beep After this beep the fax machine liste...

Page 13: ...he integrity of a fax transmission while it is in progress ECM transmissions are possible only between machines that both have the ECM feature If they do you may send and receive fax messages that are continuously checked for their integrity Sufficient memory must be available in your fax machine for this feature to work ...

Page 14: ...wn the Shift key Left Arrow Right Arrow Moves the LCD cursor to the left or right Set Stores a function setting into the fax machine Clear Deletes entered data or backs up one step in function procedure Copy Makes a copy Stop Stops a fax cancels an operation or exits from function mode Start Starts an operation such as sending a fax Sort Use this key when you want multiple copies of a multiple pag...

Page 15: ...old down the Shift key Left Arrow Right Arrow Moves the LCD cursor to the left or right Set Stores a function setting into the fax machine Clear Deletes entered data or backs up one step in function procedure Copy Makes a copy Stop Stops a fax cancels an operation or exits from function mode Start Starts an operation such as sending a fax Sort Use this key when you want multiple copies of a multip...

Page 16: ...rsor to the left or right Set Stores a function setting into the fax machine Clear Deletes entered data or backs up one step in function procedure Copy Makes a copy Stop Start Starts an operation such as sending a fax Sort Enlarge Reduce Use this key to enlarge or reduce copies depending on the ratio you select 150 125 120 100 93 87 75 or 50 To reduce the image size automatically select AUTO One T...

Page 17: ... location 4 Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the network interface 5 Use caution when installing or modifying telephone lines 6 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 7 Do not use the telephone to report a gas leak in t...

Page 18: ...Cartridge up to 100 pages Recording Paper Support Document Support Multi Function Link Manual QuickStart Manual MFC1770 1780 Owner s Manual Multi Function Link Disks MFC1770 Quick Reference Guide FAX1170 and MFC1770 Cable PC I F Box MFC1770 1780 Document Wire Extension Handset Curled Cord Brother StartCard FAX1270 and MFC1780 Multi Function Link CD ROM MFC1780 ...

Page 19: ...irect sunlight excessive heat moisture or dust Do not connect your fax machine to electrical outlets controlled by wall switches or automatic timers Disruption of power can wipe out information in the unit s memory Do not connect your fax machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply Avoid interference sources such as s...

Page 20: ...he recording paper support as shown Recording Paper Cover Recording Paper Support Recording Paper Wire Extension Install the printing cartridge 1 Push the OPEN button to open the top cover 2 Remove the stopper for the printing cartridge Stopper Black Spool Blue shaft White shaft Indented arrow 3 Turn the black spool on the right clockwise to tighten the ribbon as shown ...

Page 21: ... 5 Press down on both sides of the cover to close it securely The starter cartridge prints up to 100 pages Install recording paper The paper cassette can hold about 200 sheets of 20 lb paper 1 Open the paper casette cover 2 Place up to 200 sheets of paper in the casette Do not allow level of paper to pass the paper guide 3 Close the paper casette cover Paper Guide Paper Casette Cover Paper Casette...

Page 22: ...ower to your fax machine on when you connect it to a telephone line Similarly you can protect yourself when you want to move your machine by disconnecting the telephone line first and then the power cord 3 Lightning and power surges can damage this product We recommend that you use a quality surge protection device on the AC power line as well as on the telephone line or unplug the lines during a ...

Page 23: ...n the sequence so the call cannot roll away Do not put the fax machine on any of the other numbers when the other lines are busy and a second fax call is received the fax call is transferred to a line that does not have a fax machine Your fax machine will work best on a dedicated line Two Line Phone System A two line phone system is nothing more than two separate phone numbers on the same wall out...

Page 24: ...u are installing an external two line telephone answering device TAD and a two line telephone your fax machine must be isolated on one line at both the wall jack and at the TAD The most common connection is to put the fax machine on Line 2 which is our assumption in the following steps The back of the two line TAD must have two telephone jacks one labeled L1 or L1 L2 and the other labeled L2 You w...

Page 25: ...ions PBX Most offices use a central telephone system While it is often relatively simple to connect the machine to a key system or a PBX Private Branch Exchange we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you It is advisable to have a separate line for the fax machine You can then leave the machine in FAX ONLY Mode to rec...

Page 26: ...eration of your fax machine Connecting an External Telephone Answering Device TAD Sequence You might choose to connect an additional answering system When you have an external TAD on the same telephone line as the fax machine the TAD answers all calls The fax machine listens for fax calling CNG tones If it hears them the fax machine takes over the call and receives the fax If it doesn t hear CNG t...

Page 27: ...e plugged into the left side of the fax machine into the jack labeled EXT Your fax machine cannot work properly if you plug the TAD into a wall jack 1 Plug the telephone line cord from the wall jack into the left side of the fax machine in the jack labeled LINE 2 Plug the telephone line cord from your TAD into the left side of the fax machine in the jack labeled EXT Make sure this cord is connecte...

Page 28: ...your OGM with an initial 5 second silence because the Brother machine cannot hear fax tones over a resonant or loud voice You may try omitting this pause but if your machine has trouble receiving then you must rerecord the OGM to include it Connecting an External Telephone Your fax machine is equipped with a handset that you can use as a regular phone However you can also connect a separate teleph...

Page 29: ...when the screen displays the dialing mode you want 4 Press Stop Setting Date and Time Your fax machine displays the date and time and prints it on every fax you send In the event of a power failure the fax machine maintains date and time information for about one hour All other settings remain unaffected 1 Press Function 7 1 The screen prompts you to enter the year ENTER YEAR XX 2 Enter the last t...

Page 30: ... enter your fax number FAX 2 Enter your fax number up to 20 digits The screen displays your entry 3 Press Set The screen prompts you to enter your telephone number TEL 4 Enter your telephone number up to 20 digits If your telephone number and fax number are the same enter the same number again 5 Press Set The screen prompts you to enter your name or your company name NAME 6 Use the keypad to enter...

Page 31: ...orrections If you entered a letter incorrectly and want to change it press to move the cursor under the last correct letter Then press Clear all letters above and to the right of the cursor are deleted Re enter the correct text and or digits You can also back up and type over incorrect letters Repeating letters If you need to enter a character assigned to the same key as the previous character pre...

Page 32: ... You can store 24 fax phone numbers that you can dial by pressing one key You can also store names with these numbers When you press a One Touch dial location and Start the screen displays the name or number as the call is dialed One Touch keys are not the dial pad keys They are the 12 keys numbers 01 24 located to the right of the dial pad Numbers 13 24 are accessed by holding down Shift while yo...

Page 33: ...to 2 parts Store the first part as a Chain type number this tells the system that the dialing sequence is not complete CHAIN 9 1 201 555 1234 The last part of the One Touch number must be stored as any of the other following 3 types FAX or F T or TEL 987 65 4321 Now when you dial just press the two keys one after the other in order where you ve stored the two parts of the number If you are using C...

Page 34: ...e the keypad to enter the name up to 15 characters You can use the chart on page 21 to help you enter letters OR Press Set and go to Step 7 to store the number without a name 6 Press Set 7 The screen prompts you to select the type of number this is Use or to select the type you want FAX a fax number TEL a telephone voice number F T both a fax and telephone number CHAIN a number usually an access c...

Page 35: ...adcasting Number Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch key Broadcasting and Start First you ll need to store each fax number as a One Touch or Speed Dial number Then you can combine them into a Group Each Number Group uses a One Touch key Finally you can have up to 6 small Number Groups or you can assign many numbers to one large group If ...

Page 36: ...t of all One Touch and Speed Dial numbers See Chapter 9 Printing Reports and Lists Setting Beeper Level You can set the beeper to LOW HIGH or OFF The machine comes set to LOW When the beeper is set to LOW or HIGH the fax machine beeps every time you press a key or make an error and at the end of fax sending or receiving 1 Press Function 5 2 2 Press or to select your setting 3 When the screen displ...

Page 37: ...cess the function mode by pressing Function When you enter the function mode your fax machine displays a list of main menu options from which you can choose These menu options appear one after the other on the display Select a menu option by pressing Set when the option appears on the LCD The display will scroll the options within that menu You can scroll more quickly through options by pressing W...

Page 38: ... perform most of the programming settings without the Owner s Manual To help you understand the function selections options and settings that are found in your fax programs use the Function Selection Table below 1 TEMP SETTINGS Function Description Factory Set More Info 1 TIMER Send documents later p 45 2 POLLING Retrieve faxes from another OFF pp 56 57 machine 3 CALL RESERVE You can send a fax th...

Page 39: ... Function Description Factory Set More Info 1 ONE TOUCH DIAL Dial numbers stored in memory USER DEFINED pp 22 23 by pressing only one key 2 SPEED DIAL Dial numbers stored in memory p 24 pressing only 3 keys 3 SETUP GROUPS Set up a group number for broadcasting pp 25 26 5 USER OPTIONS Function Description Factory Set More Info 1 SMOOTHING Enhance the appearance of ON p 39 incoming faxes 2 BEEPER Ad...

Page 40: ...6 37 pressing Start key 7 SET COVERPAGE Register your own two p 48 custom comments 8 MF LINK Fax Receive Only PC Primary PC Primary Multi PC Receive Only Function Link or MFL QuickStart Manual 6 TEL OPTIONS Function Description Factory Set More Info 1 TONE PULSE Select dialing mode TONE p 19 2 RING DELAY Number of rings before machine 2 pp 35 37 answers in F T or FAX ONLY mode 3 SPEAKER VOLUME Adj...

Page 41: ...ption Factory Set More Info 1 FAX STORAGE Store incoming fax in memory OFF p 59 2 FAX FWD PAGING Set fax to forward fax message OFF pp 60 61 3 REMOTE ACCESS Set code for retrieving faxes 159 p 61 4 PRINT FAX Print incoming faxes stored in p 53 the memory 0 INTERRUPT Function Description Factory Set More Info p 46 ...

Page 42: ...32 C H A P T E R F O U R ...

Page 43: ...Make sure you insert documents face down top edge first Adjust the paper guides to fit the width of your document Paper guides The automatic document feeder ADF can hold up to 20 pages feeding each one individually through the fax machine Use standard 20 lb paper when using the ADF if you re using heavier paper feed each sheet individually to prevent paper jams 5 C H A P T E R F I V E Basic Fax Op...

Page 44: ...r very dark you might want to set the contrast accordingly Use S LIGHT to send a very light document Use S DARK to send a very dark document 1 Insert the document face down in the feeder 2 Press Function 1 4 3 Use or to select AUTO S LIGHT or S DARK 4 When the screen displays your selection press Set 5 Press Stop to exit 6 Enter a fax number and press Start to send a fax OR Press Copy to make a co...

Page 45: ...elect Answer Mode Manual You must answer all calls yourself If you hear fax tones press Start to begin receiving the fax then hang up You must use this mode with Distinctive Ring Fax Only The fax machine automatically answers every call as a fax call You cannot receive a voice call but you can dial out and make a voice call F T The fax machine automatically answers every call If the call is a fax ...

Page 46: ...another wall jack just replace the handset and the fax machine does the rest Selecting ON allows the machine to receive fax calls automatically even if you lift the handset of an external or extension phone Selecting SEMI lets the fax machine receive the call only if you ve answered it at the fax machine Selecting OFF means you ll have to activate the fax machine yourself by pressing Start or by p...

Page 47: ...s the line rings before the fax machine answers 00 04 If you select 00 the line doesn t ring at all 3 Press Set when the screen displays your selection 4 Press Stop to exit Setting F T Ring Time You need to determine how long the fax machine will send you its special double ring when you have a voice call This ringing happens after the initial ringing from your telephone company Ring Delay Only th...

Page 48: ... Volume You can set the volume of the fax machine speaker 1 Press Function 6 3 2 Press or to select your volume setting OFF LOW MEDIUM or HIGH 3 Press Set when the screen displays your selection 4 Press Stop to exit Setting the Handset Volume You can set the Hand Set volume to LOW HIGH AMPLIFY The factory setting LOW AMPLIFY is the setting for a user who is hearing impaired The AMPLIFY volume leve...

Page 49: ...es or for printing lists and reports 1 Press Function 5 1 2 Press or to choose ON or OFF 3 Press Set 4 Press Stop to exit Setting Recording Paper Size You can use three sizes of paper for printing your faxes letter legal and A4 When you change the kind of paper you have loaded in the fax machine you will need to change the setting for recording paper size so the fax machine will know how to fit th...

Page 50: ... 2 Use or to select the reduction ratio you want AUTO 93 87 or 75 Choose 100 if you don t want a reduction 3 Press Set when the screen displays your selection 4 Press Stop to exit Recommended Reductions If your paper is letter size 8 5 x 11 and the incoming fax is letter size select 93 A4 select 87 legal size select 75 If your paper is A4 8 2 x 11 6 and the incoming fax is letter size select 100 A...

Page 51: ...he digits of the phone number 1 Pick up the handset OR Press Hook 2 When you hear a dial tone dial the call using the dial pad 3 If you pressed Hook to dial the call pick up the handset when the other party answers The speaker works only one way the other party won t be able to hear you unless you pick up the handset 4 To hang up a voice call replace the handset 41 6 C H A P T E R S I X Telephone ...

Page 52: ...2 seconds Speed Dialing 1 Pick up the handset OR Press Hook 2 When you hear a dial tone press Speed Dial then press the two digit Speed Dial number 3 If you pressed Hook to dial a voice call pick up the handset when the other party answers The speaker works only one way the other party won t be able to hear you unless you pickup the handset 4 To hang up a voice call replace the handset Hold 1 Pres...

Page 53: ...dex You can search for names you have stored in One Touch and Speed Dial memories Names are stored alphabetically 1 Press Tel index then enter the first letter of the name you re looking for 2 Press or to search the memory 3 When the screen displays the name you want to call press Hook or for a voice call pick up the handset 4 Press Start to begin dialing 5 If you pressed Hook to dial the call pic...

Page 54: ...44 C H A P T E R S I X ...

Page 55: ...o transmit the pages scanned so far or to press Stop to cancel the Quick Scan operation 1 Insert the document in the feeder 2 Press Q Scan The screen indicates how much memory is available 3 Enter the fax number 4 Press Start to begin scanning the document into memory Once the scan is complete the fax machine dials the call Daily Timer You can use this function to send a fax at a set time every da...

Page 56: ... FAX NO 6 Enter the fax number and press Start The fax machine will wait until the time you have entered to send the fax Interrupting Timer and Poll Waiting You can send a fax now even if you have the machine set to send a fax later or if you have it set for Poll Waiting However you cannot use automatic redial or the function mode 1 Press Function 0 2 Wait 2 seconds then remove the documents that ...

Page 57: ...simple steps Model FAX 1170 offers 49 locations Model FAX 1270 MFC 1770 and MFC 1780 offer 59 locations 1 Insert the document in the feeder 2 Press Q Scan The screen displays how much memory is available 3 Enter the One Touch and Speed Dial numbers one after the other or Group Numbers you have stored 4 Press Start The fax machine stores the document in memory then transmits it to all the numbers y...

Page 58: ...blank The cover page indicates the fax is from your Station ID and the number of pages you re sending If you have COVERPG ON OFF Function 5 3 ON the number of pages remains blank You can select a comment to include on your cover page 1 COMMENT OFF 2 PLEASE CALL 3 URGENT 4 CONFIDENTIAL Instead of using one of the comments above you can enter up to two customized messages each 27 characters long Use...

Page 59: ...ent Use or to view possible selections You can select a custom comment instead 1 COMMENT OFF 2 PLEASE CALL 3 URGENT 4 CONFIDENTIAL 5 USER DEFINED 6 USER DEFINED 5 Press Set when the screen displays your selection 6 Press Stop to exit Now whenever you insert a document in the feeder the screen displays COVERPAGE ON before prompting you to dial Temporary Cover Page Make sure station I D is set up p ...

Page 60: ...s Function 3 4 2 Press Start Your fax machine prints a copy of your cover page Call Reservation You can send a fax and let the other party know that you want to speak to him after the fax transmission is complete The other fax machine will ring as if it were receiving a telephone call if the other party picks up the handset your fax machine will ring Lift the handset to have a conversation If you ...

Page 61: ... set Call Back Message to ON Print Call Back Message 1 Press Function 3 5 2 Press Start Next Fax Reservation Even if your fax is receiving another fax you can set your machine to send your next fax This way you don t have to wait for it to finish sending or receiving the other fax You can dial this fax call manually or by using Redial One Touch Speed Dial or Chain dialing When you use One Touch an...

Page 62: ...s the Activation Code 5 1 the fax machine starts to receive a fax If the fax machine answers a voice call and double rings for you to take over use the Deactivation Code 5 1 to take the call at an extension phone If you answer a call and no one is on the line assume you re receiving a fax At the fax machine phone press Start then hang up At an extension phone press 5 1 wait for fax receiving tones...

Page 63: ...hen wait 2 seconds DEACT CODE 51 6 Press Stop to exit Printing a Fax in Memory Only for FAX 1270 MFC 1770 and MFC1780 If you have fax storage ON for remote retrieval you can still print a fax in the memory when you are at your machine 1 Press 8 4 2 Press Start 3 Press Stop Distinctive Ring This fax machine feature lets you use the Distinctive Ring subscriber service offered by some telephone compa...

Page 64: ...UAL Mode In F T Mode or FAX ONLY the fax machine will answer all numbers on the phone line Registering the Distinctive Ring phone number 1 Disconnect the fax machine from any TAD or telephone company Voice Mail 2 Have someone ready to call the Distinctive Ring number you re assigning to the fax machine 3 Press Function 6 6 4 Press or to select the SET Mode 5 Press Set 6 Press Stop The screen displ...

Page 65: ...umber or name OUT OF AREA display means call originates outside your Caller ID service area PRIVATE CALL display means the caller has intentionally blocked transmission of information CALL PICKUP display remains on screen when no Caller ID information was transmitted If both the name and number are received the screen displays only the name You can print a list of Caller ID information received by...

Page 66: ...accommodate polling When someone polls your machine to receive a fax they pay for the call if you poll someone s fax machine to receive a fax you pay for the call Some fax machines do not respond to the polling function Setup to Poll Another Fax 1 Make sure no documents are in the feeder 2 Press Function 1 2 3 Wait 2 seconds 4 The screen displays POLLING OFF 5 Press or to choose ON 6 Press Set 7 P...

Page 67: ...feeder 2 Press Function 1 2 3 Wait 2 seconds The screen displays POLLING OFF 4 Press or to choose ON 5 Press Set 6 Press 1 The screen prompts you to enter the time you want to begin polling SET TIME 00 00 7 Enter the time in 24 hour format you want to begin polling For example enter 21 45 for 9 45 PM 8 Wait 2 seconds then press Stop The screen prompts you to enter the fax number you are polling EN...

Page 68: ...tacked press Copy OR If you want copies sorted collated press Sort 3 Enter the number 1 99 of copies you want 4 Press Copy If you selected SORT and get a Memory Full message press Copy to copy the portion that is in memory or press Stop to cancel Reducing and Enlarging Copies When making copies you can reduce or enlarge the size of the printed image To reduce to the size of your selected paper aut...

Page 69: ... screen prompts you to choose a fax setting FAX STORAGE OFF SELECT SET 2 Press or to select ON or OFF 3 Press Set when the screen displays your selection 4 Press Stop to exit If there are faxes in memory when you turn the Fax Storage OFF the screen prompts you to erase any faxes in memory ERASE ALL FAX 1 YES 2 NO If you press 1 all fax data is erased and Fax Storage is turned off If you press 2 da...

Page 70: ...t The screen prompts you to enter your pager number PAG ENTER SET 4 Enter your pager phone number up to 20 digits followed by Do not include the area code if it is the same as that of your fax machine For example 1 8 0 0 5 5 5 1 2 3 4 5 Press Set 6 If your pager requires a PIN enter the PIN press press Redial Pause enter your fax machine telephone number then press For example 1 2 3 4 5 Redial Pau...

Page 71: ... digits 5 Press Set 6 Press Stop to exit Remote Retrieval You can call your machine from any fax machine using touch tone and use a Remote Retrieval Access Code and other button presses to retrieve fax messages Changing Remote Retrieval Access Code Enter your Remote Retrieval Access Code when the fax machine picks up your call so you can access features remotely The access code is preset to 1 5 9 ...

Page 72: ... hangs up If you enter an invalid command your machine beeps three times 5 Press 9 0 to reset your machine when you finish 6 Hang up Remote Commands Follow the commands below to access features remotely When you call the fax machine and enter your Remote Retrieval Access Code 159 the system will signal you with two short beeps to enter a remote command Change Paging Fax Forwarding Setting Press 9 ...

Page 73: ... Long Beep Received messages 3 Short Beeps No messages Change Answer Mode Press 9 8 then for TAD Press 1 F T Press 2 FAX Press 3 Exit Remote Operation Press 9 0 Retrieving Memory Status List and Fax Messages You can retrieve the Memory Status List from a remote fax machine and see if you have any fax messages You can then use this list to retrieve specific fax messages 1 Dial your fax number 2 Whe...

Page 74: ...e fax messages Changing Fax Forwarding Number 1 Dial your fax number 2 When you hear the beep immediately enter your Remote Retrieval Access Code 159 3 When you hear 2 short beeps enter 9 5 4 4 Enter the new telephone number of the fax machine where you want your fax messages forwarded up to 20 digits You cannot use and as dial numbers Use to enter a dialing pause between digits 5 Press after you ...

Page 75: ...rder 3 TEL INDEX ALL DIAL list above alphabetically 4 COVERPAGE Check cover page format 5 CALL BACK MSG Check Call Back Message format 6 USER OPTIONS Lists settings for USER OPTIONS TEL OPTIONS SETUP SYSTEM REMOTE FAX OPTIONS 7 XMIT REPORT Choose if you want a Transmission Verification Report printed after all faxes you send 8 MEMORY STATUS Lists summary information and amount of occupied memory 9...

Page 76: ... 7 day countdown 3 When the screen displays the setting you want press Set 4 Enter the time to begin printing in 24 hour format For example enter 19 45 for 7 45 PM 5 Wait 2 seconds 6 Press Stop to exit Transmission Verification Xmit Report You can use the Xmit Report as proof that you sent a fax This report lists the name or fax number of the receiving party the time and date of transmission and i...

Page 77: ...Part 68 of FCC Rules On the rear panel of this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment You must upon request provide this information to your telephone company You may safely connect this equipment to the telephone line by means of a standard modular jack USOC RJ11C An FCC compliant telephone cord w...

Page 78: ...proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If you experience trouble with this fax machine please contact a Brother Authorized Service Center for information on obtaining service or repair The telephone company may ask that you disconnect this equipment from the line until the problem has be...

Page 79: ...energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to corr...

Page 80: ...ventilation is provided 8 This product should be operated from the type of power source indicated on the label If you are not sure of the type of power available consult your dealer or local power company 9 This product is equipped with a 3 wire grounding type plug a plug having a third grounding pin This plug will fit into only a grounding type power outlet This is a safety feature If you are una...

Page 81: ...ada 1 800 853 6660 voice 1 514 685 4898 fax 1 800 681 9838 Fax Back System From within Montreal 1 514 685 6464 voice 16 Unplug this product from the wall outlet and refer servicing to Brother Authorized Service Personnel under the following conditions A When the power cord is damaged or frayed B If liquid has been spilled into the product C If the product has been exposed to rain or water D If the...

Page 82: ...l or other responsibilities that may be the result of your use of this information including direct special or consequential damages There are no warranties extended or granted by this document Trademarks The Brother logo is a registered trademark of Brother Industries Ltd Brother is a registered trademark of Brother Industries Ltd Multi Function Link is a registered trademark of Brother Industrie...

Page 83: ...x Back System and follow the voice prompts to receive faxed instructions about using the system and an index of Fax Back subjects USA 1 800 521 2846 From within Canada 1 800 681 9838 The Brother Fax Back System number USA only has been preprogramed on One Touch key 01 Brother on the World Wide Web You can find more information about Brother products from product specification sheets to Frequently ...

Page 84: ...38 CLEAN UP SCANNER The scanner is dirty clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint free cloth You ll need to lift the two release levers to release the white roller be sure to lock them in place when you re through During cleaning we recommend you unplug the power cord for safety COMM ERROR A poor quality phone line resulted in a communications er...

Page 85: ...o release the white roller 3 Pull the document toward the front of the machine 4 Lock the levers back in place 5 Close the cover and press Stop Front Cover MACHINE ERROR XX and PRESS STOP KEY Contact Brother Customer Service at USA 1 800 284 4329 voice From within Canada 1 800 853 6660 voice From within Montreal 1 514 685 6464 voice NO RESPONSE BUSY The number you called does not answer or is busy...

Page 86: ...erheated Unplug the machine and wait 30 minutes for it to cool CHECK PAPER The recording paper is jammed in the printer 1 Unplug the power cord 2 Open the recording paper cover and remove any paper 3 Push the OPEN button to open the top cover 4 Pull the jammed paper gently from the recording paper feeder toward the back of the machine If the paper remains jammed then pull it toward the front of th...

Page 87: ...ifficulty with Your Fax Machine If you think there is a problem with your fax machine make a copy first If the copy looks good the problem is probably not your fax machine Check the difficulties below and follow the troubleshooting tips Printing or Receiving Faxes Condensed Print and Horizontal Streaks Top and Bottom of Sentences Cut Off If your copy looks good you probably had a bad connection wi...

Page 88: ...for your setup either FAX Only or FAX TEL Check for dial tone If possible call your fax machine to hear it answer If there is still no answer check the telephone line cord connection Connect a standard telephone handset to the fax machine s telephone jack If there is no ringing when you call your fax machine call your Telephone Company to check the line No Dial Tone on the Handset Press Hook OR Li...

Page 89: ...x machine to make a copy If the copy shows the same problem the scanner area is dirty Lift the front cover and check the document path Clean the scanner s white roller and the glass strip under the roller using isopropyl alcohol and a lint free cloth see p 74 Handling Incoming Calls Double Ring in FAX TEL Mode The fax machine knows the incoming call is not a fax so it is signaling you to answer th...

Page 90: ...Line If you have Call Waiting Caller ID Ring Master Voice Mail an answering machine alarm system or any other custom feature on a single phone line with your fax machine it may create a problem sending or receiving fax data For Customer Service USA 1 800 284 4329 voice 1 908 575 8790 fax From within Canada 1 800 853 6660 voice 1 514 685 4898 fax From within Montreal 1 514 685 6464 voice To Order B...

Page 91: ...Clearing 56 Caller ID Printing 65 Caller ID Viewing 55 Canceling Job 47 Chain Dialing 23 CHECK PAPER 76 CLEAN UP SCANNER 74 CNG tones 2 Connect External Telephone 18 Connect Handset 12 Connect Power Cord 12 Connect TAD 16 Connect Telephone Line 13 Contrast 34 Copy 58 Cover Page 48 Cover Page Always Send 49 Cover Page Message 49 Cover Page Temporary 49 Cover Page Printing 50 Credit Card Numbers Usi...

Page 92: ...cess Code Using 62 Remote Commands 62 Remote Retrieval 61 Repeating Letters 21 Reports 65 Resolution 34 Retrieve 63 FAX TEL F T Ring Time 37 Fax Forwarding 60 Fax Forwarding Changing Number 64 FAX ONLY Mode 35 Fax Receive Code 52 Fax Redial 35 Fax Storage 59 Fax Tones and Handshake 2 Fax Back System 73 FCC Notices 67 Function Mode 27 Function Selection Table 28 G Gray Scale 87 H Handset Volume 38 ...

Page 93: ...ation Report 66 Troubleshooting 73 Two Line Phone System 13 U User Options 65 V Volume Amplify Handset 38 X Xmit Transmission Report 66 Ring Delay 37 Ring Volume 39 Roll Over Phone Lines 13 S Safety Instructions 70 Sort 58 Speaker Volume 38 Special Characters 21 Specifications 85 Speed Dial Changing 25 Speed Dial Storing Numbers 24 Speed Dialing 24 Stack 58 Station ID 20 ...

Page 94: ...to use your fax machine as a printer and a scanner and to use it to fax messages from Windows applications in your computer The Multi Function Link option is for Windows 3 1x and Windows 95 98 Multi Function Link is available at most Brother retailers If you cannot find it you can order Multi Function Link directly from Brother The item number is PCI 1 Installation instructions will be included wi...

Page 95: ...l 203 dot inch 8 dot mm Vertical Standard 98 line inch 3 85 line mm Fine Photo 196 line inch 7 7 line mm Superfine Photo copy 392 line inch 15 4 line mm Memory Capacity 512 KB up to 20 pages One touch dial 24 Speed dial 26 stations FAX 1170 36 stations FAX 1270 MFC 1770 and MFC 1780 Automatic redial 3 times at 5 minute intervals Speaker type Monitor Auto answer 0 1 2 3 or 4 rings Communication sou...

Page 96: ...et NOTE Do not unplug the fax machine after a print job until you hear the final click 2 Remove the paper wire extension paper support document support telephone line cord printing cartridge and handset and pack them 3 Wrap the fax machine in the plastic bag and place it in the original carton with the original packing material 4 Place additional parts such as cords and telephone line and document...

Page 97: ...CK THE R ECEIVING S TATUS Press 9 7 1 1 long beep Fax message s 3 short beeps no messages C HANGE A NSWER M ODE Press 9 8 then for TAD press 1 Fax Telephone F T press 2 Fax Only press 3 E XIT R EMOTE O PERATION Press 9 0 R EMOTE R ETRIEVAL A CCESS C ARD Using Remote Retrieval Access Code 1 Dial your fax machine phone number from a touch tone phone 2 Enter your Remote Retrieval Access Code after th...

Page 98: ... 9 5 then to Turn feature off press 1 Enter Fax Forwarding press 2 2 Enter Paging press 3 Program Fax Forward Number press 4 then retrieve Memory Status List Confirm Fax Forward Number press 5 R ETRIEVE A F AX Press 9 6 then to Print a Memory Status List press 1 Retrieve all faxes press 2 0 0 Retrieve specific fax press 2 then enter number of the fax message then press 0 0 Erase all fax messages p...

Page 99: ...made for use in the USA or CANADA only We can not recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your fax machine may not be compatible with the power available in foreign countries Using USA or CANADA models overseas is at your own risk and will void your warranty UF82270013 Printed in Malaysia Visit us on the ...

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