ISSUE
SOLUTION
TROUBLESHOOTING
(CONTINUED)
35
34
ISSUE
SOLUTION
Bluetooth
®
disconnection.
Ensure your device is within 33 feet of
the clock and reconnect your device
to "TimeSmart Alarm Clock."
TROUBLESHOOTING
Clock does not
play audio.
Confirm device is paired to clock.
Note: The clock remembers the last
device paired. If you would like to
use another device, pair that device
manually. Please refer to page 15 for
pairing instructions.
Turn the VOLUME DIAL clockwise
on the clock to increase the volume.
Can not hear alarm
sound when tap icon
in app.
App is no longer
syncing clock to
device clock.
If the time setting was changed on the
clock, the app setting was changed to
Manual Set. To change to
SYNC TO
DEVICE CLOCK, go into the app
and tap the CLOCK SET icon or
the clock. The clock set window will
come on screen. Select SYNC TO
DEVICE CLOCK.
Clock and app settings
do not sync.
The clock may have auto-paired to
another device in the immediate
area. If "TimeSmart Alarm Clock" is
shown as a Bluetooth
®
connection
on a device other than your own, turn
Bluetooth
®
off on the other device.
Confirm the BLUETOOTH
®
PAIR
INDICATOR on the main screen of
the app is BLUE, indicating that the
TimeSmart app is synced with the
TimeSmart Alarm Clock.
Note: If the BLUETOOTH
®
PAIR
INDICATOR is GRAY, the device is not
paired with the TimeSmart Alarm Clock.
Please refer to page 15 for pairing
instructions.
