27
Problem
Possible Cause(s)
Solution(s)
Water leaks from
areas other than
the nozzle
1. Water leaking from the T-valve
2. Water leaking from the bidet
hose connection
3. Water leaking from under the seat
4. Water leaking from behind the seat
1. Make sure that the rubber gasket is
inserted correctly into the T-valve
(flat side down with lip pointing up
towards the toilet tank connection) and
firmly tightenthe connector.
2. Make sure that the bidet hose is correctly
connected and tight. Check any rubber
washers and do not over tighten.
3. Check if there is anything between the
mesh filter and bidet. Remove, clean, and
reinstall mesh filter. Check if the filter is
damaged (see maintenance section).
4. Check the water tank plug in the back of
the seat (see maintenance section under
product storage and use).
TECHNICAL INFORMATION
Troubleshooting
