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Chapter 7 Troubleshooting

Verify the Wireless LAN Card is functioning properly.

After installation you can verify whether you wireless adapter is properly installed and functioning by take out these steps:

1. Launch

the

Device Manager

as below:

•

For Windows 98/Me: Under

Control Panel

, click

System

Device Manager

•

For Windows 2000/XP: Under

Control Panel

, click

System

Hardware

Device Manager

2. In

the

Device Manager

window, double-click

Network adapters

to display your wireless adapter.

Without an exclamation mark next to the wireless adapter, your wireless device is working properly; otherwise you will need to remove and

re-install the WLAN card’s software.

Cannot Install under Windows 2000

When I installing the software under Windows 2000, I received the error message: “1608: Unable to create InstallDriver instance” and the program
stopped installing.

This error occurs when the

Microsoft Network Client

is not installed under Windows 2000. To install this network component:

1. Go

Control Panel

and double-click the

Network and Dial-up Connections

icon. Right-click on the

Local Area Connection

, then select

Properties

2. Click

Install

Client

Add

Client for Microsoft Networks

3. The

Microsoft Network Client

is now installed. Manually restart your computer to enable the changes.

Then re-try to install the software as described in this manual.

Radio Interference

You may be able to attenuate any interference by trying the following:

•

Reseat the Wireless LAN Card.

•

Increase the distance between the wireless computers and the device causing the radio interference.

Summary of Contents for CW2220-1

Page 1: ...54Mbps Wireless LAN Card User s Manual ...

Page 2: ...registered trademarks of Microsoft Corporation All other trademarks mentioned in this document are the property of their respective owners Rev SAVD UM WLCLH3010 V40 Mini PCI MAC 00 90 96 3D B3 EC Driver 3 30 15 0 Version 2 1 6 4 August 2003 About This Manual This manual was written for the following types of wireless adapter 32 bit CardBus Adapter PCI Adapter Mini PCI Adapter For brevity throughou...

Page 3: ... Assessing Wireless LAN Utility under Windows XP 14 Link Status Tab 17 Configuration Tab 19 Encryption Tab 22 Site Monitor Tab 23 About Tab 26 Chapter 4 Using Wireless Tray Icon Functions 27 Viewing Signal Strength and Speed 27 Tray Icon Graphic Indication 28 Other Functions 29 Chapter 5 Windows XP Wireless Zero Configuration Utility 31 Connecting to an Access Point or Wireless LAN Card 31 Viewing...

Page 4: ... LAN Hardware 45 Wireless LAN Software 46 Appendix B Regulatory Compliance 47 FCC Part 15 Declaration of Conformity DoC 47 FCC Rules and Regulations Part 15 48 FCC Radiation Exposure Statement 48 Appendix C Setting Up TCP IP 49 For Windows 98 ME 49 For Windows 2000 XP 51 Appendix D Specifications 53 Glossary 55 ...

Page 5: ...tor Tab 25 Figure 3 6 About Tab 26 Figure 5 1 Windows XP Configuration Utility Connect to Wireless Network 31 Figure 5 2 Windows XP Connection Status 32 Figure 5 3 Windows XP Connection Properties General 33 Figure 5 4 Windows XP Connection Properties Wireless Networks 34 Figure 5 5 Windows XP Add Preferred Networks 34 Figure 5 6 Windows XP Configuration Utility Defining Network Mode 35 Figure 5 7...

Page 6: ......

Page 7: ...h existing Wi Fi devices It allows your computer to connect to a wireless network and to share resources such as files or printers without being bound to the network wires Operating in 2 4GHz Direct Sequence Spread Spectrum DSSS radio transmission the Wireless LAN Card transfers data at speeds up to 54Mbps Both Ad hoc and Infrastructure mode are supported For network security concern 64 128 bits W...

Page 8: ... Card One way is to connect directly to one or more Wireless LAN Card equipped computers forming an Ad hoc wireless network The second way is to connect to an Access Point that gives you access to an existing wired LAN forming an Infrastructure wireless network Ad Hoc Mode The Ad hoc group offers peer to peer connections between workstations allowing communication between computers within range th...

Page 9: ... workstations or desktops on your wireless network have access to all of the features of your wired LAN including e mail Internet access network printers and file server Note Using 802 11g card you can connect to 802 11b or 802 11g compatible Access Point But you cannot connect to an 802 11a Access Point since 802 11a devices are not compatible with 802 11b g devices Figure 1 2 Infrastructure Mode...

Page 10: ...overage area for seamless wireless access Within an extended service area all Access Points and wireless clients must have the same Service Set Identity SSID Roaming among different Access Points is controlled automatically to maintain the wireless connectivity at all times Figure 1 3 Roaming Across Multiple Access Points ...

Page 11: ...less LAN Utility is to help you configure and monitor your Wireless LAN Card If you are using an embedded wireless solution such as the Mini PCI wireless adapter your notebook is probably shipped with its driver and software properly installed If this is the case just ignore this chapter and proceed with the configuration steps in next chapter In case you need to install the driver and software fo...

Page 12: ...B of RAM additional memory recommended Hard disk space at least 30 Mbytes Windows 98 SE Me 2000 XP UL listed I T E computers For CardBus wireless adapter 32 bit CardBus expansion slot For PCI wireless adapter One available PCI slot WARNING THE OPERATING VOLTAGE OF PCI ADAPTER IS 3 3V IF YOU INSTALL THE PCI ADAPTER IN MOTHERBOARDS THAT SUPPORT ONLY 5V PCI ADPTER YOUR COMPUTER WILL NOT WORK PROPERLY...

Page 13: ...efore installing its driver If this happens the Windows PnP function will detect the wireless adapter and issue a dialog box requesting for its driver Click Cancel to quit the wizard and remove the Wireless LAN Card from your computer For PCI MiniPCI adapter If your system has not been installed with the driver the Windows PnP function will detect the wireless adapter and issue a dialog box reques...

Page 14: ...Browse to select another folder and then click Next 6 For CardBus Mini PCI wireless adapter only For CardBus user insert your wireless adapter into the PCMCIA slot of your computer when the following screen appears For Mini PCI users do as the dialog request For Mini PCI user If prompted with this screen click Cancel For Mini PCI user If prompted with this screen click Next ...

Page 15: ...Chapter 2 Installing the Wireless LAN Card 9 8 Click Finish when the following screen appears Subject to the type of your Wireless LAN Card the Windows may reboot ...

Page 16: ...E CD ROM click OK Then enter the path to your Windows 98 SE original files and click OK If Windows 98 SE original files are not on your computer you will need to remove the Software Installation CD and then insert your Windows 98 SE installation CD Otherwise just locate the Windows 98 CAB files on your computer When prompted to restart your computer click Yes For Windows Me If prompted to restart ...

Page 17: ...tomatically and click Next Now you are done with the installation procedure After software installation you should be able to find the wireless monitor icon located on the system tray Your Wireless LAN Card is ready to use Proceed to next chapter to configure or fine tune your Wireless LAN Card settings Note If you need to set up the TCP IP address or the subnet mask refer to Appendix C Setting Up...

Page 18: ......

Page 19: ...abs The Link Status tab displays the current link status The Configuration tab allows configuring your wireless connection The Encryption tab allows securing wireless transmission The Site Monitor tab allows to monitor available networks and the About tab displays utility information See the ensuing subsections for instructions to launch the utility and descriptions of each tab ...

Page 20: ...bout See appropriate section which describes each tab item Notice When Assessing Wireless LAN Utility under Windows XP Aside from using the vendor s WLAN utility for configuration Windows XP includes a Wireless Zero Configuration Utility for you to configure your wireless adapter You can optionally choose to configure your wireless adapter via either the vendor s Wireless LAN Utility or Windows XP...

Page 21: ... XP wireless tray icon not the vendor s WLAN utility icon and then click Properties or Advanced Then select Wireless Networks tab 2 On the Wireless Networks tab check the Use Windows to configure my wireless network settings box and click OK To revert back to vendor provided wireless utility just return to this screen and uncheck this check box Windows XP wireless icon Vendor s wireless icon ...

Page 22: ...nly access the Link Status Statistics and About screens The Configuration and the Encryption screens are not accessible You can choose to configure your Wireless LAN Card via either the vendor s wireless LAN utility or Windows XP included wireless utility Configuration Encryption tab is not visible when Windows XP overrides the management of your wireless adapter ...

Page 23: ...n SSID Displays the name of the wireless network your station is currently connected to Operation Mode Displays the current connection mode Infrastructure or Ad Hoc Channel Shows which channel is current in use TxRate Mbits Sec Transmission rate at which data is transferred Link Quality Measures quality of the link Signal Strength Displays the signal strength in dBm and by graphic State Displays c...

Page 24: ... the button on this tab which perform the self explanatory tasks Radio On Uncheck it if you wish to turn off the RF signal Power Saving On Check it if you with to reduce the power consumption by the Wireless LAN Card to extend the battery life of your laptop Figure 3 1 Link Status Tab ...

Page 25: ...nd open AP The items on the Configuration tab are described in the table below Screen Item Description Profile Name Name of your current settings Operating Mode Infrastructure or Ad Hoc peer to peer Network Name Specifies the name of the WLAN group you want to participate in For Ad Hoc mode A network name is mandatory The SSID for all stations in a single Ad Hoc network must be same For Infrastruc...

Page 26: ...ada FCC 1 14 channels for Japan TELEC 1 13 channels for Europe ETSI 10 13 channels for France Transmit Rate Decides the speed of the data transmission The default setting Fully Automatic allows the wireless adapter adaptively adjust its data rate as the signal strength warrants Note that the available rates vary according to the supported rates of the associated AP or wireless client For 802 11b A...

Page 27: ...AN Utility 21 Figure 3 2 Configuration Tab Once the configuration you made is complete click the Apply button The Wireless LAN Utility will switch to the Link Status to display whether the connection has been established or not ...

Page 28: ...the steps below 1 Select 64 bits or 128 bits as the WEP key length from the Encryption WEP security drop down menu 2 From the Type list select the required authentication type You should use the same authentication method as used by your target wireless network Open System If your target wireless network uses Open System your authentication request will be always accepted Shared Key If your target...

Page 29: ...the changes When configuring WEP settings please note the following Your authentication type and WEP key table must be identical to those used by your target wireless network When selecting a key to transmit your outgoing data you may optionally use a key different from the target AP s or wireless client But it must be one of the defined keys Site Monitor Tab The Site Monitor tab displays the gene...

Page 30: ...he list box so that you can calmly read the information inside it In addition it will stop the search for available network To display only the Ad hoc network enable the Ad hoc networks only checkbox For each network the following information will be displayed Field Description Network Name Displays the name of the wireless network Channel The channel used by the AP or wireless station WEP Display...

Page 31: ...less LAN Utility 25 Figure 3 5 Site Monitor Tab If you are unsure whether the target network is Ad hoc or Infrastructure check the table below Icon Description Access Point Infrastructure mode Wireless station Ad hoc mode ...

Page 32: ...54Mbps Wireless LAN Card User s Manual 26 About Tab The About tab displays information about the device including the Utility Driver and Firmware details Figure 3 6 About Tab ...

Page 33: ...ever you start Windows you should be able to find the wireless monitor icon loaded in the system tray located near the clock on the task bar While connected you can place your cursor over the icon to see the pop up text that gives link information about the connection and signal strength ...

Page 34: ... connection with the network allowing excellent network communication at the highest transmit rate Good radio connection Your Wireless LAN Card has a good radio connection with the network allowing normal network communication Low radio connection The radio signal is low You can move your device closer to your target Access Point or wireless station for better signal strength Poor radio connection...

Page 35: ...uration errors such as the SSID or WEP encryption doesn t match your target AP wireless station Move your device closer to your target Access Point wireless station or verify your SSID or WEP settings Radio if OFF You manually disable the RF signal Disconnect Wireless connection unavailable Other Functions Right click the icon displays the menu as shown below ...

Page 36: ...h item on the context menu is described as below Radio ON Radio OFF Enable or disable the RF signal Link Status Configuration Encryption Site Monitor About Pop up the Wireless LAN Utility HIDE Close the menu Exit Shut down the Wireless LAN Utility ...

Page 37: ...oint or Wireless LAN Card To connect to an existing Access Point Wireless LAN Card take out the following steps 1 Right click the Wireless Connection icon on the system tray and select View Available Wireless Networks from the context menu Note Depending on whether your wireless network is established the context menu may come with different items 2 When the Connect to Wireless Network window pops...

Page 38: ...to Authentication tab first to make sure that you use the correct authentication type for the Wireless LAN Card For more information refer to Authentication on page 35 Viewing Wireless Connection Status After you successfully connect to the Access Point or Wireless LAN Card double click the icon in the system tray again This will open the Wireless Network Connection Status window where you can see...

Page 39: ...General This tab allows you to specify the network methods to be used with your Wireless LAN Card The network policy depends on your wireless network For TCP IP protocol you should configure its properties as instructed by your network administrator For more information on TCP IP setting please refer to Appendix C Setting Up TCP IP on page 49 Figure 5 3 Windows XP Connection Properties General Wir...

Page 40: ... add more Access Points or Wireless LAN Cards to the list After you click the Add button the Wireless Network Properties window pops up Type your network name SSID and if needed the wireless network WEP settings Once the Access Point or Wireless LAN Card that you want to connect to has been set with WEP key you must type the same WEP key as the Access Point s or Wireless LAN Card s Figure 5 5 Wind...

Page 41: ...er to computer Peer to Peer Group The default network type is Any available network access point preferred In this network type your device will connect to any Access Points or Wireless LAN Cards available in the air but Access Point always demands higher connection attempt priority Once you finish the advanced setting your wireless station will then connect to your desired network and the connect...

Page 42: ...y reason Otherwise there may be some problems happening during connection For other settings we recommend you keep the default settings to minimize the problems during connection Figure 5 7 Windows XP Connection Properties Authentication Make sure to disable Enable network access control using IEEE 802 1X ...

Page 43: ...ociated software and then remove the hardware from your computer Please proceed as follows Uninstalling the Wireless LAN Card Software Note Before uninstalling the Wireless LAN Card software please disable the utility by right clicking the utility tray icon and select Exit from the context menu The icon will disappear to indicate that the utility is not in operation ...

Page 44: ...ard User s Manual 38 1 Close all programs that are currently running 2 Click the Windows Start button point to Programs WLAN Utility and then click Uninstall Utility 3 Click OK to proceed with the software removal procedure ...

Page 45: ...t allows devices to be inserted into and removed from the computer s PCMCIA slot when the computer is powered on For a PCMCIA device it is recommended that you follow the standard Windows procedure for disconnecting a PCMCIA device from your computer The following steps assume a Windows 98 environment 1 On the system tray right click the PCMCIA icon and then click Adjust PC Card Properties 2 Selec...

Page 46: ......

Page 47: ...ndows 2000 When I installing the software under Windows 2000 I received the error message 1608 Unable to create InstallDriver instance and the program stopped installing This error occurs when the Microsoft Network Client is not installed under Windows 2000 To install this network component 1 Go to Control Panel and double click the Network and Dial up Connections icon Right click on the Local Are...

Page 48: ...N Card Your computer is not recognizing changes Restart your computer If in Ad hoc mode make sure the Log on to Windows NT domain check box is not selected in the Client for Microsoft Networks Properties dialog box in the Network Configuration tab Incorrect IP Address or Subnet Mask Check these settings in the TCP IP Properties dialog box in the Network Configuration tab Make sure you are not tryi...

Page 49: ...ccess Point Make sure the security settings are the same as that of Access Point Make sure your Wireless LAN Card operation mode is set to Infrastructure Make sure you are not trying to connect to an 802 11a Access Point 802 11a and 802 11b g standards are not interoperable The Access Point has reached its maximum number of supported clients If MAC address access control is enabled on the Access P...

Page 50: ......

Page 51: ...sole obligation under this express warranty shall be at the seller s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options is reasonably available The seller may in its sole discretion refund to the Customer the purchase price paid for the defective product All products t...

Page 52: ...o applicable seller published specifications Customer assumes responsibility for the selection of the appropriate application programs and associated reference materials The seller makes no warranty or representation that its software products will meet Customer s requirements or work in combination with any hardware or software applications products provided by third parties that the operation of...

Page 53: ...e Wireless LAN Card is herewith confirmed to comply with the requirements of FCC Part 15 rules The operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation ...

Page 54: ...op computer Increase the separation between the WLAN equipped laptop computer and other electronics Connect the WLAN equipped laptop computer into an outlet on a circuit different from that of other electronics Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user...

Page 55: ... the TCP IP protocol of the Wireless LAN Card The IP address policy depends on your wireless network You should configure your TCP IP protocol as instructed by your network administrator For Windows 98 ME 1 Double click the Network icon on the Control Panel 2 Click the Configuration tab of the Network dialog box ...

Page 56: ... component IP address either a public or private one as required In the Subnet Mask box enter a valid four component IP address Then select the Gateway tab and enter your gateway information Option B Select Obtain an IP address automatically Then an IP address will be automatically assigned to your computer 5 Click OK to return to Network dialog box and click OK again to finish configuration If yo...

Page 57: ... 2000 XP 1 Double click Network Dial up Connections Windows 2000 or Network Connections Windows XP on Control Panel then Network Connections 2 Right click the Local Area Connection icon corresponding to your wireless adapter and click Properties ...

Page 58: ...on A Use fixed IP address Enable the Use the following IP Address option Enter the IP address Subnet Mask and Default gateway Then click OK Option B Use dynamic IP address Select Obtain an IP address automatically 4 Close the Local Area Connection Properties window For Windows 2000 if prompted click Yes to restart your computer ...

Page 59: ...te 802 11b 11 5 5 2 1 Mbps 802 11g 54 48 36 24 18 12 9 6 Mbps Network Architectures Infrastructure and Ad hoc Operating Frequencies 2 4 2 497 GHz Operating Channels 802 11b 11 for North America 14 for Japan 13 for Europe ETSI 802 11g 13 for North America 13 for Europe ETSI 13 for Japan RF Output Power 15 dBm maximum output power 14 dBm nominal 1 dBm over operating temperature Receiver sensitivity ...

Page 60: ...te monitor current link status and diagnostics Software Support Microsoft WHQL certified for Windows XP LED Indicators WLAN Activity Monitor WLAN Radio Status Indicators Switch Manual radio on off disables transmit and receive to comply with aviation in flight restrictions Temperatures Operates from 0 to 70 Storage from 40 to 90 Humidity non condensing 5 to 95 Certifications FCC Part 15 CE TELEC J...

Page 61: ...vice Set In a network where an AP is connected to wired network and is associates with a set of wireless stations it is referred to as a BSS ESS Extended Service Set An Extended Service Set ESS is a set of two or more BSSs that form a single network It s basically a roaming wireless network Default Gateway The address used to forward all traffic that is not addressed to a station within a local su...

Page 62: ... printers and storage devices Special network cabling such as 10BaseT is often used to connect the PCs together MAC Address The MAC Media Access Control Address is a 12 digit Hexadecimal number that uniquely identify your network adapter on the network Media The materials used to connect network devices such as twisted pair wire coaxial cables or fiber optic cables Some networks do not use physica...

Page 63: ...xample 255 255 255 0 is the routing pattern for a Class C address TCP Transmission Control Protocol The standard transport level protocol that provides the full duplex stream service on which many applications protocols depend TCP allows a process on one machine to send a stream of data to a process on another Software implementing TCP usually resides in the operating system and uses the IP to tra...

Page 64: ...cally protected by their structure having some or all part of the network inside a building protected from unauthorized access WLANs which are over radio waves do not have the same physical structure and therefore are more vulnerable to tampering WEP aims to provide security by encrypting data over radio waves so that it is protected as it is transmitted from one end point to another WLAN Wireless...

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