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User Manual

BritePort 8012-G1

13

Getting Started

Before you begin hardware or software installation and configuration, read this section carefully:

•

You must sign up with a DSL service provider.

•

Make sure that your telephone line has been enabled for the DSL service.

•

Follow these steps to connect your 8012-G1 modem to your computer and Internet:

(a) Install the hardware as explained in Chapter 1: Hardware Installation.
(b) Configure your BritePort as explained in the Chapter 2: System Configuration 

Tool.

(d) Configure the computer’s Networking Properties as explained in the Chapter 3: 

Configuring Your Computer.

(e)  Start using your DSL line.

•

If you face any problem or for any clarification, you should go through Appendixes on 
Troubleshooting and Frequently Asked Questions.

Summary of Contents for BritePort 8012-G1

Page 1: ...Installation 15 About Your BritePort 8012 G1 16 Indicator LEDs on BritePort 8012 G1 17 Hardware Installation 18 Connecting Microfilters 18 2 Configuring Your Computer 20 Networking Configuration Windows 2000 21 Networking Configuring Windows XP XP Media Center Edition 23 Broadband Blaster Interface 24 3 Briteport Setup Wizard 28 Opening BritePort s Configuration Page 29 Using the Status Option 31 ...

Page 2: ...ii User Manual BritePort 8012 G1 D Glossary 44 E Warranty Information 50 Registration Card 51 FCC Registration Information for Users 52 Contact Information 53 ...

Page 3: ...e for backup purposes No part of this manual may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording for any purpose without the written permission of Broadxent Inc Copyright 2005 by Broadxent Inc All rights reserved Manual Version 4 0 July 2005 Broadxent Inc is a subsidiary of Creative Technology Ltd BritePort is a trademark of Br...

Page 4: ...your compliance with all of your obligations under this Agreement Broadxent grants to you the right to use all or a portion of this Software provided that a the Software is not distributed for profit b the Software is used only in conjunction with Broadxent s family of products c the Software may NOT be modified d all copyright notices are maintained on the Software and e the licensee end user agr...

Page 5: ...es to be bound by the terms and conditions of this Agreement 9 Limitations on Using Copying and Modifying the Software Except to the extent expressly permitted by this Agreement or by the laws of the jurisdiction where you acquired the Software you may not use copy or modify the Software Nor may you sub license any of your rights under this Agreement You may use the software for your personal use ...

Page 6: ... Data the Gracenote CDDB Client and the Gracenote CDDB Servers including all ownership rights You agree that CDDB Inc may enforce its rights under this Agreement against you directly in its own name The Gracenote CDDB Client and each item of Gracenote Data are licensed to you AS IS Gracenote makes no representations or warranties express or implied regarding the accuracy of any Gracenote Data in t...

Page 7: ... MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TITLE OR NONINFRINGEMENT BROADXENT IS NOT OBLIGATED TO PROVIDE ANY UPDATES UPGRADES OR TECHNICAL SUPPORT FOR THE SOFTWARE Further Broadxent shall not be liable for the accuracy of any information provided by Broadxent or third party technical support personnel or any damages caused either directly or indirectly by acts taken or omissions made by...

Page 8: ...ance with the laws of the U S or other applicable provisions This Agreement is governed by the laws of the State of California except to the extent federal law governs copyrights and federally registered trademarks This Agreement is the entire agreement between us and you agree that Broadxent will not have any liability for untrue statement or representation made by it its agents or anyone else wh...

Page 9: ... owners of Secure Content Secure Content Owners may request that Microsoft revoke the WM DRM Software s right to copy display and or play Secure Content Revocation does not alter the WM DRM Software s ability to play unprotected content A list of revoked WM DRM Software is sent to your computer whenever you download a license for Secure Content from the Internet Microsoft may in conjunction with s...

Page 10: ...tent such exclusion in the context of this transaction is lawful under Irish law Conversely such conditions and warranties insofar as they may not be lawfully excluded shall apply Accordingly nothing in this Agreement shall prejudice any rights that you may enjoy by virtue of Sections 12 13 14 or 15 of the Irish Sale of Goods Act 1893 as amended General This Agreement is governed by the laws of th...

Page 11: ...es uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However this notice is not a guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment...

Page 12: ...s for fast Internet access BritePort 8012 G1 is compliant with both ITU G Lite and G DMT standards that provides downstream data transmission up to 24 Mbps and upstream data transmission up to 1 Mbps depending upon your agreement with your DSL service provider This User Manual will help you during hardware installation as well as setting up the computer s networking configurations This section pro...

Page 13: ...quipment To avoid risk of an electric shock during lightning do not use any telephone equipment that is connected to an electric socket In case of a gas leak do not use any electric switch that is located in the vicinity of the leak To report a gas leak do not use any telephone equipment that is connected to an electric power outlet in the vicinity of the leak Do not use any electric product elect...

Page 14: ... hard disk space 128 MB of RAM Installed Network Interface Card with an RJ 45 port Package Contents Before you begin hardware installation check your BritePort 8012 G1 package to ensure all the following items are available Broadxent BritePort DSL Bridge 8012 G1 unit One CD ROM that contains a Flash Installation b BBUI Application c User s Manual PDF d Adobe Acrobat Reader AC power adapter RJ 11 P...

Page 15: ...ps to connect your 8012 G1 modem to your computer and Internet a Install the hardware as explained in Chapter 1 Hardware Installation b Configure your BritePort as explained in the Chapter 2 System Configuration Tool d Configure the computer s Networking Properties as explained in the Chapter 3 Configuring Your Computer e Start using your DSL line If you face any problem or for any clarification y...

Page 16: ...e these values unless specifically asked by your service provider User ID and Password E mail Address Outgoing Mail Server SMTP Incoming Mail Server POP3 IP Address Subnet Mask Default Gateway Primary DNS Address Secondary DNS Address Virtual Path Identifier VPI Virtual Channel Identifier VCI BritePort s IP Address 192 168 1 1 BritePort s Subnet mask 255 255 255 0 Your IP Address during System Con...

Page 17: ...your BritePort 8012 G1 as well as hardware installation To ensure the proper setup and performance before you begin connecting cables and devices to your BritePort 8012 G1 you must carefully go through the following sections About Your BritePort 8012 G1 Hardware Installation Connecting Microfilters ...

Page 18: ...he wall phone outlet to the DSL LINE jack located on your Broadxent BritePort 8012 G1 Note This PHONE jack will work only for splitterless DSL line If your service provider has installed a splitter then do not use the microfilters Ethernet port Using the RJ 45 Ethernet cable the Ethernet port connects your Broadxent BritePort 8012 G1 to the Ethernet Network Interface Card in a PC You can also use ...

Page 19: ...Indicator LEDs on BritePort 8012 G1 Your BritePort 8012 G1 features indicator LEDs which provides you with your DSL connection status Refer to the Figure 1 2 and Table 1 1 for the function of each LED Table 1 1 Description of LEDs LED Description POWER ON when your BritePort 8012 G1 is connected to a power source DSL Flashes for a few seconds and stays ON when a DSL connection is established LAN O...

Page 20: ... the small round plug of the power adapter provided to the DSL Modem s power connector and plug your power adapter into a power outlet 6 Turn on the power supply If your BritePort 8012 G1 is set up correctly the LAN LED lights up 7 If you have telephones and fax machines sharing the same phone line connect them to the telephone wall outlet or your BritePort 8012 G1 phone port with microfilters as ...

Page 21: ...d of a RJ11 telephone cable into a microfilter and connect the analog device to the other end of this RJ11 cable 2 Plug the other end of this microfilter the end that has a RJ11 connector into a telephone wall outlet Note If your service provider has installed a splitter then don t use the microfilters Figure 1 4 Microfilter Installation ...

Page 22: ...Interface In Windows 2000 In Windows XP XP Media Center Edition Broadband Blaster User Interface Before you begin configuring your computer ensure that 1 Your DSL service provider has provided you the IP address Subnet mask Gateway address and DNS address However if your service provider uses Dynamic Host Configuration Protocol or Dynamic IP address you will not be provided with any such informati...

Page 23: ...00 click Start Settings Control Panel Figure 2 1 2 In the Control Panel window Figure 2 2 double click the Network icon 3 In the Network and Dial up Connections window right click the Local Area Connection icon and then click the Properties option Figure 2 3 Figure 2 1 Figure 2 2 Figure 2 3 ...

Page 24: ...s completes the Ethernet configuration therefore skip the remaining steps b For Static IP Address If your service provider does not use DHCP then in Figure 2 5 select the option Use the following IP Address Fill the IP Address Subnet mask and Default Gateway fields according to the values provided by your service provide Then select Use the following DNS server addresses and fill the Preferred DNS...

Page 25: ...og box that appears Figure 2 6 click the Properties button 4 The Internet Protocol TCP IP Properties dialog box appears Figure 2 7 If your service provider uses Dynamic Host Configuration Protocol DHCP then in Figure 2 7 select the option Obtain an IP address automatically and click OK This completes the Ethernet configuration therefore skip the remaining steps Congratulations You have successfull...

Page 26: ...t automatically please follow the instructions below to install the BBUI under all supported Windows operating systems 1 Insert the Installation CD into your CD ROM drive Click on Start Run and type d fscommand setup exe where d is the drive letter for your CD ROM drive If the driver letter for your CD ROM drive is g type in g fscommand setup exe instead Click OK 2 When the Broadband Blaster User ...

Page 27: ... 10 5 In the Windows Task Bar click on the Broadband Blaster User Interface Icon as shown in Figure 2 11 6 In the Broadband Blaster User Interface window select the Login tab and enter your username and password supplied by your DSL service provider Figure 2 12 Click Connect Figure 2 10 Figure 2 11 Figure 2 12 ...

Page 28: ...rt 8012 G1 26 7 The Broadband Blaster User Interface window changes to Figure 2 13 when login is successful Congratulations You have successfully completed the Installation of your BritePort 8012 G1 DSL modem Figure 2 13 ...

Page 29: ...additional diagnostic tests Select the Diagnostics tab ATM OAM End to End Loopback tests the connection between your DSL Modem and your telephone line Ping Default Gateway tests the status of your DSL Modem Ping Primary DNS tests the status if your DSL connection Ping tests the validity of a web or an IP address Click the Test button next to the test you want to perform or click Test All to perfor...

Page 30: ...er such as Internet Explorer or Netscape Navigator Communicator is required on your PC Default setting values pre configured by the manufacturer are VPI 0 VCI 35 Encapsulation Mode RFC 1483 Bridged and LAN IP 192 168 1 1 Do not change the default values unless spe cifically instructed by your DSL service provider If your service provider did not ask you to check the system configuration do not pro...

Page 31: ...ter the IP address 192 168 1 1 see Figure 3 1 and press the Enter key 2 The Broadxent 8012 G1 Web based configuration manager page appears Figure 3 2 3 Click the Wizard Setup to open the Wizard Setup page similar to Figure 3 3 and enter the user name and password provided by your DSL service provider Click the Connect button Figure 3 1 Figure 3 2 Figure 3 3 ...

Page 32: ...User Manual BritePort 8012 G1 30 4 Congratulations you are now connected to the Internet and can start to use your DSL connection Figure 3 4 ...

Page 33: ...wn in the table includes Speed Latency CRC Error Up Time etc as similar to figure 3 5 Diagnostics Tests The Diagnostic Test allows you to ping the Default Gateway and Primary DNS as well as testing the connections of your BritePort 8012 G1 to both LAN and WAN networks This feature provides the convenience for troubleshooting when you work with a complex LAN environment and or are required to manag...

Page 34: ...n Protocol RFC 1483 Multiprotocol Encapsulation over ATM Adaptation Layer 5 ADSL Line Interface ANSI T1 413 Issue 2 G 992 1 G 992 2 ADSL G 992 3 G 992 4 ADSL2 G 992 5 ADSL 2 optional Electrical AC Adapter Input 120V AC 60 Hz 17 W Output 9V AC 1A Interface Ethernet 10 100 Base T LAN RJ 11 WAN Dimensions Length 152 mm 6 in Width 127 mm 5 in Height 36 mm 1 4 in ...

Page 35: ...nt BritePort 8012 G1 ADSL modem with built in bridge pre configured by the manufacturer The factory default setting values are Auto detection VPI VCI 0 35 8 35 0 32 0 36 0 38 1 35 Encapsulation Mode Auto detection Half Bridge or Bridge Ethernet Port IP Address 192 168 1 1 ...

Page 36: ...not use crossed Ethernet cable Try another straight Ethernet cable If your BritePort is connected through a hub with Normal port be sure that you have used a crossed Ethernet cable however if the hub has Uplink port then use straight Ethernet cable Make sure that you have properly installed the driver for your Ethernet card Each Ethernet card comes with its own driver Reconfigure your computer for...

Page 37: ... cache or you must clear your cache Solution Try the following Clear the cache on your Internet browser On Internet Explorer window click Tools menu and click Internet Options On the Internet Options window click the General tab Then under History click Clear History and click Yes to empty the cache Also for Days to keep pages in history make the adjustment according to your requirement Important ...

Page 38: ...RL field Address field of your Web browser make sure that you have typed the correct IP address 192 168 1 1 Check your Subnet Mask 1 Click Start Settings Control Panel In the Control Panel double click the Network icon In Windows 2000 you also need to double click the Local Area Connection icon to see the Local Area Connection Properties dialog box 2 When the Network dialog box similar to Figure B...

Page 39: ...s go into their correct states Power ON when your BritePort is connected to a power source and is switched ON DSL ON when DSL connection is established LAN ON if the Ethernet is detected Internet ON when PPPoE connection is established C Possible Problems 1 The Power LED on BritePort is OFF Cause Your BritePort is not properly powered Solution Try the following solutions Make sure that the DC powe...

Page 40: ...ured your computer correctly according to the information provided by your DSL service provider 3 The DSL LED on BritePort keeps blinking Cause Your BritePort 8012 G1 is not properly configured setup or your DSL service is down Solution Try the following solutions Make sure that your telephone line has been activated for the DSL service Check your telephone line for the dial tone If your telephone...

Page 41: ...al Digital Subscriber Line SDSL provides the same amount of bandwidth upstream and downstream up to 2 Mbps both upstream and downstream For those who also require high uploading speeds for example to connect an FTP server SDSL may be a better choice 3 What does a microfilter do A microfilter is installed in series with an analog device such as a telephone fax machine answering machine and analog m...

Page 42: ...r example you can connect multiple computers through your own DSL router 9 How do I connect to the Internet DSL provides you a permanent always on connection to the Internet On your DSL connection once you have installed the BritePort you are not required to dial any number or make or alter any connection 10 What should I do if my DSL connection is not working A DSL connection provides a permanent...

Page 43: ...0 100 Mbps 15 Which protocols does the BritePort 8012 G1 support BritePort 8012 G1 supports TCP IP the suite of protocols for the Internet which has become the global standard for communications TCP IP includes several protocols the two main being TCP and IP 16 Does the LAN connection of the BritePort 8012 G1 support 100 Mbps Ethernet Yes BritePort 8012 G1 supports both 10 Mbps and 100 Mbps LAN tr...

Page 44: ... should use anti virus software as well as intrusion detection software and update it regularly Do not open e mail attachments unless you trust the sender and are sure of the identity of the sender Do not download files and software from unreliable sources 18 Can I have my own Web site Yes the DSL connection provides a permanent connection to the Internet and you can run your Web server 24 hours a...

Page 45: ...information is organized into fixed length cells each of 53 bytes An ATM network handles data in gigabits per second Backbone The part of the communications network intended and designed to carry the bulk of the traffic It provides connectivity between various sub networks in an enterprise s wide area network Bandwidth A measure of the maximum rate of data transfer Greater bandwidth allows the tra...

Page 46: ...ows you to specify a symbolic name a meaningful and easy to remember handle instead of an IP address The DNS is the way that Internet domain name are located and translated into Internet Protocol addresses Domain Name The Internet address or the URL of a website Downstream Data transfer from the telecommunication network to the customer s premises Driver A program that a computer uses to control t...

Page 47: ...f up to 1 5 megabits per second and downstream data rates of up to 512 kilobits per second Gateway A network device A dedicated network machine that connects two or more separate networks that may use different protocols such as ATM and TCP IP and translates the protocols Hardware All the electric and mechanical parts and devices used in a computer or attached to it HTML Hypertext Markup Language ...

Page 48: ...ively small area Most LANs are confined to an office single building or group of buildings LED Light Emitting Diode An electric component that emits light turns ON when current flows through it Local loop The telephone lines running from a telephone company s central office in a local area to its customers telephones at homes and offices Login The account name user name or user ID and or password ...

Page 49: ...ng Public Switched Telephone Network PSTN POTS Splitter The POTS splitter box enables the telephone line the plain old telephone service POTS to carry voice signals and digital signals simultaneously The DSL enabled line is connected to the POTS splitter and the splitter provides two outputs one containing both the POTS and DSL signals and the other containing only the POTS signals To install a sp...

Page 50: ...downstream Segment A physical or logical portion of a network An Ethernet segment does not cross any bridge or router but includes everything up to a bridge or router connection Service Provider See ISP SNMP Simple Network Management Protocol A protocol used commonly for managing network devices remotely Subnet address The portion of IP address that identifies the subnet Subnet Mask A 32 bit addre...

Page 51: ... Virtual Path Identifier A numerical value assigned by your DSL Service Provider to your DSL device to ensure proper connection with the DSL equipment at the Telephone Company s office VCI Virtual Channel Identifier A numerical value assigned by your DSL Service Provider to your DSL device VCI goes hand in hand with VPI to ensure connection with your DSL Service Provider s equipment WAN Wide Area ...

Page 52: ...n used in a manner exceeding its speci fications or if the serial number has been removed We do not assume liability for consequential damages as a result from our product use and in any event our liability shall not exceed the original selling price of the equipment The equipment warranty of Broadxent Inc shall constitute the sole and exclusive remedy of any Buyer of the manufacturer s equipment ...

Page 53: ...ation Card and send in with a self addressed stamped enve lope to Innoband Technologies Inc 1921 Concourse Dr San Jose CA 95131 ATTN Customer Service Broadxent BritePort 8012 G1 Product Registration Name Company Address City State Zip Phone E mail Serial Number Purchased from Date of Purchase ...

Page 54: ...service temporarily If possible they will notify you in advance If advance notice is not practical you will be notified as soon as possible You will have an opportunity to correct the problem and you will be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of...

Page 55: ... Information Reach us by E Mail Sendyourquestionsandcommentsbye mailtothefollowingaddress E Mail adslsupport innoband com Reach us by Mail Innoband Technologies Inc 1921 Concourse Dr San Jose CA 95131 Reach us on the Web http www innoband com ...

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