Broadconnect IP Office 1120E, Installation Manual

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1100/1200 SIP Installation Page 24
Issue 04c (Friday, November 25, 2011) IP Office Release 8.0
From this point, you must consider two distinct cases relevant to terminal types. These cases are outlined below. Pay
attention to their configurations and use an appropriate procedure based on your terminal type.
Case 1: The IP addresses of BCM and IPO are the same
Within seconds of pressing Migrate Now, a popup will display that reads "Disconnect the BCM in next couple of seconds
and connect IPO immediately. This should happen within 1 minute." Immediately (within one minute), disconnect the
BCM and connect the up-and-running IPO to the network.
Note: If you were unable to disconnect/connect each system within the required timeframe, or if some or all of the sets
are still not migrated, perform one of the following actions:
·
Reboot the sets which are not migrated.
or
·
Power Off/On the PoE to which the sets are connected.
Case 2: The IP addresses of BCM and IPO are different
Note: No time window applies. The BCM and IPO can both be connected to the Network at the same time.
After you select Migrate, the upgrade process depends on your configuration.
3.1.2 Error Handling
If you encounter incomplete or partial migration (few sets do not get migrated to IPO, but some do), you can be
experiencing a BCM-IPO swapping timing issue.
Solution:
·
Reboot the sets which are not migrated.
or
·
Power Off/On the PoE to which the sets are connected.