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8-Port DC Power Manager User Manual (PS-8DC-5V/12V/24V/48V)
20
SERVICE PROCEDURE
5.1 Replacement Policy
Standard products found defective on arrival (DOA) will be replaced, based on
availability, within 24 to 48 hours anywhere in the U.S. Please call Customer
Service at 800-214-0222 for information.
5.2 Return/Repair Service
The PS-8DC Power Manager Series contains no user serviceable components.
If you have a problem with your unit, please contact the Customer Service
Department. To facilitate our return/ repair processing please contact Broadata
Communications, Inc. to obtain a Return Material Authorization (RMA). Please
include the following information:
• Product Model Number
• Serial Number
• Complete Description of Problem
• Hardware Installation Description
Broadata Communications, Inc.
2545 West 237th Street, Suite K
Torrance, CA 90505
1-800-214-0222
(310) 530-1416
(310) 530-5958 (Facsimile)
e-mail: [email protected]
Website: www.broadatacom.com