BCI Mini-12G - SDI
User’s Manual
Miniature Fiber Optic 12Gb/s -SDI Digital Video Transport System
Broadata Technical Support, [email protected]
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6.0 SERVICE PROCEDURE
6.1 Replacement Policy
Standard products found defective on arrival (DOA) will be
replaced, based on availability, within 24 to 48 hours
anywhere in the U.S. Please call Customer Service at
800-
214-0222
for information.
6.2 Return/Repair Service
The Mini-12GSDI System contains no user serviceable
components. If you have a problem with your unit, please
contact the Customer Service Department. To facilitate our
return/repair
processing
please
contact
Broadata
Communications, Inc.
to obtain a Return
Material
Authorization (RMA). Please include the following
information:
• Product model number
• Serial Number
• Complete description of problem
• Hardware installation description
Broadata Communications, Inc.
2545 West 237th Street, Suite K
Torrance, CA 90505
1-800-214-
0222
(310) 530-1416
(310) 530-5958 (Facsimile)
Website: www.broadatacom.com
