Brita OPFF-100, User Manual, Page: 9 / 36

7
TROUBLESHOOTING
You are unable to attach
the system to your
faucet See Step 2 of Installation in Five Easy Steps to determine if you
need to use an adapter. Check to see that you have correctly
inserted the proper adapter and washer.
Adapters provided do
not fit your faucet Call Brita Consumer Services at 1-800-24-BRITA (U.S.) or
1-800-387-6940 (Canada).
Water leaks or sprays
from connection at
faucet Check to see that you placed the washer between the faucet and
the adapter. Check to see that the mounting collar is tight and the
threading is aligned with the faucet or adapter threading. Only
water from filter port is filtered. All other water is unfiltered.
Water leaks or sprays
from the system itself Make sure the filter cartridge is locked into place. Water leaking or
spraying from system may not be filtered. Only water from filter
port is filtered. All other water is unfiltered.
Flow rate of filtered
water slows Remove the system from the faucet and clean the sediment from
the strainer in the mounting collar. If flow rate of filtered water
remains slow, replace filter cartridge. Although Brita
® Faucet
Filtration System replacement filters have an extra layer to reduce
sediment buildup, very high sediment in your water may cause
the system to prematurely clog before the typical end of filter life.
The clogging means that your Brita
® Faucet Filtration System is
removing the sediment from your tap water. See directions for
early filter replacement on page 5.
Filter replacement
indicator does not reset
with new cartridge
insertion Remove the filter from the base and press the metal pin a few
times until the indicator window is entirely green. Then re-insert
the filter.