Bristan Guarantee
Bristan Guarantee
Bristan Guarantee
Bristan Guarantee
2 year
2 year
2 year
2 year ----
Pumps, Power Showers
Pumps, Power Showers
Pumps, Power Showers
Pumps, Power Showers
2 year parts. 1 year labour (subject to registration).
Electric Showers/Instantaneous Water Heaters
Electric Showers/Instantaneous Water Heaters
Electric Showers/Instantaneous Water Heaters
Electric Showers/Instantaneous Water Heaters
2 year parts. 1 year labour (subject to registration).
5 year
5 year
5 year
5 year -
Taps and Mixers
Taps and Mixers
Taps and Mixers
Taps and Mixers
5 year parts and 1 year labour (subject to proof of purchase).
Shower Valves
Shower Valves
Shower Valves
Shower Valves
5 year parts. 5 year labour (subject to registration), else 1 year with proof of purchase.
Accessories
Accessories
Accessories
Accessories
5 year parts only. Includes bathrooms accessories, shower accessories (e.g. hoses, handsets and
poles), wastes, WC levers and light pulls.
10 year
10 year
10 year
10 year -
Shower enclosures, Shower Trays, Sanitary Ware & Furniture
Shower enclosures, Shower Trays, Sanitary Ware & Furniture
Shower enclosures, Shower Trays, Sanitary Ware & Furniture
Shower enclosures, Shower Trays, Sanitary Ware & Furniture
10 year parts (subject to registration), else 2 years with proof of purchase. 1 year labour (subject
to registration), else 1 year with proof of purchase.
This guarantee applies to products purchased within the United Kingdom or Republic of Ireland, but does not apply
to products used commercially.
The guarantee is only available to original purchasers who have proof of purchase.
The installation must allow ready access to all products for the purpose of inspection, maintenance or
replacement.
Any part found to be defective during the above guarantee period will be replaced without charge, providing that the
product has been installed in accordance with the instructions, used as intended, and regularly serviced.
Servicing should be carried out at regular intervals of no more than 12 months and more frequently in hard water
areas (heavy lime scale) areas.
In the unlikely event that any problems are encountered with the product’s performance on installation, you must
obtain guidance/authorisation from our Customer Service Department, and be able to supply proof and date of
purchase, before any remedial action is taken.
The guarantee excludes general wear and tear and damage caused by accident, misuse or neglect, and does not
cover the following:
Components that are subject to general wear and tear such as filters, seals, ‘O’ rings and washers etc.
· Damage caused by faulty installation
· Damage caused by lime scale or any waterborne debris
· Damage caused by inappropriate cleaning products (see user instructions)
· Damage caused by the use of non-Bristan parts
· The product being used for a purpose other than intended by the manufacturer.
In the interests of continuous product improvement Bristan reserves the right to alter specification as necessary.