Troubleshooting
Symptom
Likely Cause/s
Action/Remedy
No water flow.
Water isolating valve in off position.
Filter blocked.
Outlet hose mesh filter blocked.
Power supply not on.
Turn on.
Turn off water supply, remove filter
and clean.
Remove the outlet hose from the shower,
remove mesh filter and clean.
Turn on.
Water temperature too
hot.
Insufficient water flowing
through the shower.
Clean the handset.
Increase the flow by adjusting the temperature
control knob to cooler setting.
Reduce the power setting.
Shower runs hot and cold
during use.
Water pressure is at minimum requirement.
Check running pressure (minimum of 0.7bar).
Wait until pressure increases.
Shower temperature
cycles between hot and
cold.
Shower temperature is set too high causing
the thermal cut out to turn off the heating
elements to reduce the water temperature.
Turn shower temperature control anti-clockwise
to reduce the water temperature.
Water from pressure relief
outlet-PRD activated.
Obstruction in hose or handset.
Call Customer Services.
Letters ‘LP’ appear in
temperature indicator
display.
Low Pressure water supply to shower unit.
Low water flow through shower handset.
Turn off unit and wait until water pressure
increases before using again.
Increase water flow rate by turning temperature
control to cooler setting.
Error code ‘E1’ appears
in temperature indicator
display.
Outlet water temperature thermistor faulty.
Call Customer Services.
Letters “CL” appear in
the temperature indicator
display
A reminder to routinely service-clean the
shower to maintain showering performance -
will show for five shower cycles.
Perform the maintenance actions in the
Maintenance Section, cleaning the Showerhead,
Inlet Filter and Outlet Hose Mesh Filter
Symbols “--” appear in
the temperature indicator
display
Indicates the unit is in Stand-By mode, the
shower is powered and ready to start.
Shower is ready to use.
Cleaning the Inlet Filter
Periodically remove the inlet filter and rinse under clean
running water. First isolate the electrical and water supply to
the unit.
To remove:
Turn anti-clockwise using a large flatblade
screwdriver.
Note:
A small amount of water will be discharged when the
filter is removed - this is normal.
To clean:
Wash under clean running water. Refit the filter
and gently tighten.
Cleaning the Outlet Hose Mesh Filter
Periodically remove the outlet hose from the shower and
clean by rinsing the mesh filter under cold running water.
Refit the mesh filter and re-connect the outlet hose.
Filter
21
Need help?
Give us a call on
0330 026 6273
and speak to one of our trained advisors.
Maintenance