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7. Troubleshooting & FAQs

Q3: 

 What are the .inf and .icm files on the 

CD-ROM? How do I install the drivers 

(.inf and .icm)?

Ans.:

   These are the driver files for your 

display. Follow the instructions in your 

user manual to install the drivers. Your 

computer may ask you for display 

drivers (.inf and .icm files) or a driver 

disk when you first install your display. 

Follow the instructions to insert the 

companion CD-ROM included in this 

package. Display drivers (.inf and .icm 

files) will be installed automatically.

Q4: 

 How do I adjust the resolution?

Ans.:

   Your video card/graphic driver and 

display together determine the available 

resolutions. You can select the desired 

resolution under Windows

®

 Control 

Panel with the "Display properties".

Q5: 

 What if I get lost when I am making 

display adjustments via OSD?

Ans.:

   Simply press the 

OK

 button, then select 

'Reset' to recall all of the original factory 

settings.

Q6: 

 Is the LCD screen resistant to 

scratches?

Ans.:

   In general it is recommended that 

the panel surface is not subjected to 

excessive shocks and is protected from 

sharp or blunt objects. When handling 

the display, make sure that there is 

no pressure or force applied to the 

panel surface side. This may affect your 

warranty conditions.

Q7: 

 How should I clean the LCD surface?

Ans.:

   For normal cleaning, use a clean, soft 

cloth. For extensive cleaning, please use 

isopropyl alcohol. Do not use other 

solvents such as ethyl alcohol, ethanol, 

acetone, hexane, etc. 

Q8:    Can I change the color setting of my 

display?

Ans.:

   Yes, you can change your color setting 

through OSD control as the following 

procedures,

• 

Press "OK" to show the OSD (On Screen 

Display) menu

• 

Press "Down Arrow" to select the option 

"Color" then press "OK" to enter color 

setting, there are three settings as below.

1.

  Color Temperature: The six settings are 

5000K, 6500K, 7500K, 8200K, 9300K 

and 11500K. With settings in the 5000K 

range the panel appears "warm, with a 

red-white color tone", while a 11500K 

temperature yields "cool, bluewhite 

toning".

2.

  sRGB: This is a standard setting for 

ensuring correct exchange of colors 

between different device (e.g. digital 

cameras, displays, printers, scanners, etc).

3.

  User Define: The user can choose his/

her preference color setting by adjusting 

red, green blue color.

 

Note

A measurement of the color of light radiated 

by an object while it is being heated. This 

measurement is expressed in terms of 

absolute scale, (degrees Kelvin). Lower Kevin 

temperatures such as 2004K are red; higher 

temperatures such as 9300K are blue. Neutral 

temperature is white, at 6504K.

Q9:    Can I connect my LCD display to any 

PC, workstation or Mac?

Ans.:

   Yes. All Philips LCD displays are fully 

compatible with standard PCs, Macs 

and workstations. You may need a 

cable adapter to connect the display to 

your Mac system. Please contact your 

Philips sales representative for more 

information. 

Summary of Contents for BDM3270QP

Page 1: ...www philips com welcome BDM3270QP EN User manual 1 Customer care and warranty 21 Troubleshooting FAQs 27...

Page 2: ...se Assembly forVESA Mounting 12 2 5 MHL Mobile High Definition Link introduction 13 3 Image Optimization 14 3 1 SmartImage 14 3 2 SmartContrast 15 4 Technical Specifications 16 4 1 Resolution Preset M...

Page 3: ...power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact your local service center Please refer to...

Page 4: ...or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not...

Page 5: ...een omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old display and packing from your s...

Page 6: ...license from Koninklijke Philips N V HDMI DP Dual link DVI USB MHL Power Audio Display Display drivers User s Manual Different according to region Install the base 1 Place the display face down on a s...

Page 7: ...USB upstream 11 USB downtream 12 USB fast charger Connect to PC 1 Connect the power cord to the back of the display firmly 2 Turn off your computer and unplug its power cable 3 Connect the display sig...

Page 8: ...Off Customize your own USER key This hot key allows you to setup your favorite function key 1 Press button on the front bezel to enter OSD Menu Screen 2 Press or button to select main menu OSD Settin...

Page 9: ...io source DisplayPort MHL HDMI or Audio In 5 Press button to confirm your selection Note The next time you turn on this display it will by default select the audio source you previously selected In ca...

Page 10: ...1 2 3 4 5s 10s 20s 30s 60s 0 100 0 100 0 100 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 Green 0 100 Blue 0 100 0 100 On Off Yes No 1 1 1 2 Input Audio Source Volume 0 100 On Off On Off On Off 0 10...

Page 11: ...9 2 Setting up the monitor Physical Function Tilt 20 5 Swivel 170 170 Height adjustment 180mm Pivot 90 0...

Page 12: ...esktop How to enable MultiView by hotkey 1 Press the hotkey directly on the front bezel 2 The MultiView selection menu appears Press or button to select PBP Swap Off PIP Multi View P 3 Press button to...

Page 13: ...are four different video input to choose as the sub display source DVI MHL HDMI and DisplayPort Please refer below table for compatibility of main sub input source SUB SOURCE POSSIBILITY xl Inputs VGA...

Page 14: ...etail 2 4 Remove the Base Assembly for VESA Mounting Before you start disassembling the display base please follow the instructions below to avoid any possible damage or injury 1 Place the display fac...

Page 15: ...w the images on your big screen display and operate all function on you the mobile device such as internet surfing game playing photo browsing etc if your display has speaker function then you will be...

Page 16: ...ng Office Photo Movie Game Economy SmartUniformity and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation There are seven modes to...

Page 17: ...y s contrast ratio for maximum visual clarity and viewing enjoyment stepping up backlighting for clearer crisper and brighter images or dimming backlighting for clear display of images on dark backgro...

Page 18: ...isplayPort Horizontal Frequency 30 99KHz VGA DVI 15 99KHz HDMI MHL DisplayPort sRGB YES Brightness uniformity 93 105 Delta E typ 3 for 6500K Connectivity Signal Input DVI Dual Link Digital VGA Analog...

Page 19: ...1 BTU hr typ 1 71 BTU hr typ Off 1 02 BTU hr typ 1 02 BTU hr typ 1 02 BTU hr typ Off AC switch 0 BTU hr typ 0 BTU hr typ 0 BTU hr typ On Mode ECO mode 31 5W typ Power LED indicator On mode White Stand...

Page 20: ...EE CCC CECP PSE KC BSMI VCCI BDM3270QP2 CE Mark FCC Class B SEMKO cETLus CU EAC PSB WEEE CCC CECP PSE KC BSMI VCCI Cabinet Color Black Finish Texture Note 1 EPEAT Gold or Silver is valid only where Ph...

Page 21: ...native resolution of 2560 x 1440 60Hz For best display quality please follow this resolution recommendation MHL 2 0 1920X1080 60Hz While using DVI a Dual link DVI cable is required for maximum resolu...

Page 22: ...ion and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 62 30W typ 100W max White Sleep Standby OFF No...

Page 23: ...for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of t...

Page 24: ...ixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot de...

Page 25: ...details Philips Customer Care Center number listed below Local Standard Warranty Period Extended Warranty Period Total Warranty Period Depend on different Regions 1Year Local Standard warranty period...

Page 26: ...number U S A EPI e center 877 835 1838 Canada EPI e center 800 479 6696 ntact Information for CENTRAL AND EASTERN EUROPE region Country Call center CSP Consumer care number Belarus NA IBA 375 17 217 3...

Page 27: ...nology Ltd Hong Kong Tel 852 2619 9639 Macau Tel 853 0800 987 Mon Fri 9 00am 6 00pm Sat 9 00am 1 00pm India REDINGTON INDIA LTD Tel 1 800 425 6396 SMS PHILIPS to 56677 Mon Fri 9 00am 5 30pm Indonesia...

Page 28: ...Mon Fri 8 00 12 00 13 30 17 30 Sat 8 00 12 00 Philippines EA Global Supply Chain Solutions Inc 02 655 7777 6359456 Mon Fri 8 30am 5 30pm Armenia Azerbaijan Georgia Kyrgyzstan Tajikistan Firebird serv...

Page 29: ...e display cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manu...

Page 30: ...ve resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for m...

Page 31: ...th For extensive cleaning please use isopropyl alcohol Do not use other solvents such as ethyl alcohol ethanol acetone hexane etc Q8 Can I change the color setting of my display Ans Yes you can change...

Page 32: ...n you leave your display unattended Always activate a periodic screen refresh application if your LCD display will display unchanging static content Warning Failure to activate a screen saver or a per...

Page 33: ...Q3 How to listen to Audio independent of video Ans Normally the audio source is linked to the main picture source If you want to change audio source input for example listen to your MP3 player indepe...

Page 34: ...rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change...

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