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www.brikaequipment.ca
TROUBLESHOOTING
ISSUE
CAUSE
SOLUTION
Hot plate not lighting
Main gas line is closed
Open valve
Pilot light is not lit
Ignite pilot light
Cause unknown
Call for service
Flame is too high or too low
Adjustment knob is turned up or
down
Adjust flame with control knob
Pilot light not staying lit
Flame is too low
Adjust pilot light flame height
Pilot tube clogged
Replace pilot tube. Call for
service
Strong smell of gas in cooking
area
Main gas line leak
Turn off the main gas valve. DO
NOT LIGHT FLAME, ignite anything,
or turn/switch on anything
electrical, Call fire department if
needed and call for service
Cooking surface is heating up
slowly
Carbon build up
Ensure that the burners are kept
clean and free from carbon build
up/debris
Gas type of Unit needs to be con-
verted
Contact an authorized servicer. Do
not attempt conversion on your
own
NOTE:
If problems persist and the assigned
solution does not remedy the issue, please
call the service department or your local
service company.
To place a service call:
1-800-567-3620 ext. 116
or email us at:
