Issue 3 April 2011
5
PRODUCT SAFETY SUGGESTIONS
All Bright Instrument Company Limited personnel are encouraged to make suggests
regarding product safety. We also welcome such suggestions from our customers. They may
be submitted by completing the appropriate (Safety) section of the Quality Survey Record
Form supplied with all Bright instruments, or alternatively, by letter, telephone, fax or email. All
communications should be direct to our Quality Assurance Department and will be
acknowledged.
DECONTAMINATION CERTIFICATES
IMPORTANT
If the instrument or any part of it is to be returned to Bright Instrument Company Limited, a
decontamination certificate must accompany it, and please note the following:
1. If the instrument or any part of it has been exposed to or been in contact with potential
pathogenic or radioactive material, it is essential that it be decontaminated.
2. Set procedures are laid down by the Health and Safety Executive for decontamination.
For the avoidance of doubt, we ask that instruments or parts returned to us should be
accompanied by a completed decontamination certificate. A copy of this can be found at
the back of this instruction manual and we suggest you use a photocopy of this when
returning parts. Alternatively we would be pleased to either post or fax you another copy
should you require.
3. Should the instrument or any part of it be received in a condition that Bright Instrument
Company Limited, consider to be a potential biological hazard, the instrument or part will
be returned un-repaired at the expense of the customer.
4. Customers declarations must indicate that the package contains ‘British Returned
Goods’. Failure to do so will involve customs duty payable by us, which will be invoiced
to the sender.
