14
TROUBLESHOOTING
Excessive Steam
• Remove spray-head and check for calcium blockage. Unit may be plugging up from debris or calcium
• IF newer unit, check the temperature program bypass switch located on rear of machine by the cord storage. If “OFF” then
turn to “ON” position. This will cool unit down slightly.
• Call or email for service.
Taste Not Acceptable
•
Quality or quantity of coffee placed in brew basket is not sufficient (purchase better quality coffee).
• Adjust coarseness of coffee grind.
• Spray head is plugged and water is boring hole in grounds (clean or replace spray head).
• Check temperature inside of a full carafe of water. It is possible heating system is not working properly.
Coffee temperature cold or lukewarm
• Carafe not keeping coffee hot enough. If using 2 cup or 1/2 carafe setting, consider pre-heating it
with hot water before brewing.
• Water flow rate too high or heater failed, call customer service.
• If still not hot enough, look on rear of machine inside the cord storage area. A button is available to push that will provide
a temperature bypass of the standard temperature programming. This will increase temperature slightly. If there is too
much steam, please remember to turn off switch otherwise.
Cup or mug not detected (flashing brew light)
• Mug not close enough to detect sensor (move further into brewer).
bypass switch
