after sales service
These appliances are built to the very highest of standards. There are no user serviceable
parts. Follow these steps if the unit fails to operate:
Check the instructions have been followed correctly.
Check that the fuse has not blown.
Check that the mains supply is functional.
If the appliance will still not operate, return the appliance to the place it was purchased for
a replacement. To return the appliance to the Customer Service Department, follow the
steps below:
Pack it carefully (preferably in the original carton). Ensure the unit is clean.
Enclose your name and address and quote the model number on all correspondence.
Give the reason why you are returning it.
If within the guarantee period, state when and where it was purchased and include
proof of purchase (e.g. till receipt).
Send it to our Customer Service Department at the address below:
Customer Service Department
Pulse Home Products Limited
Middleton Road
Royton
Oldham
OL2 5LN, UK.
Telephone: 0161 621 6900 Fax: 0161 626 0391
e-mail: [email protected]
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