16
Troubleshooting
PROBLEM
EASY SOLUTION
Machine will not work
when turned ON
•
The safety locking arm may not be correctly engaged in the vertical operating
position with the locking arm located into the two grooves on either side of the
juicer cover.
Motor appears to
stall when juicing
•
Wet pulp can build up under the juicer cover if the juicing action is too vigorous.
Try slower juicing action by pushing the food pusher down slower. Follow
Disassembling and Cleaning instructions and clean the filter bowl surround, the
stainless steel filter basket and the juicer cover.
•
Hard fruit and vegetables will put excess strain onto the motor if a low speed is
selected. Please refer to the juicing guide to determine the correct speed for the
fruit and vegetables selected for juicing.
Excess pulp building
up in the stainless
steel filter basket
•
Stop the juicing process and follow Disassembling instructions. Remove the
juicer cover, scrape off pulp, reassemble and begin juicing again. Try alternating
(soft and hard) vegetables and fruit varieties.
Pulp too wet
and reduced
extracted juice
•
Try a slower juicing action. Remove the stainless steel filter basket and
thoroughly clean mesh walls with a cleaning brush. Rinse the filter basket under
hot water. If the fine mesh holes are blocked, soak the basket in a solution of hot
water with 10% lemon juice to unblock the holes or wash in the dishwasher. This
will remove excess fiber build up (from fruit and vegetables) which could be
inhibiting the flow.
Juice leaks between
the rim of the juicer
and the juicer cover
•
Try a slower juicing speed and push the food pusher down the feed chute slower.
Juice sprays out
from spout
•
The juice is being extracted too fast. Try a slower juicing speed and push the
food pusher down the feed chute slower.
JE98XL_IB_G16.indd 16
JE98
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/2016 2:19 pm
