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Cleaning The housing / Cup 

Warming Tray

The outer housing can be wiped with a soft, 

damp cloth (do not use abrasive agents or 

cloths which can scratch the surfaces).

 

WARNING: DO NOT IMMERSE CORD, PlUG 

OR APPlIANCE IN WATER OR ANY OThER 

lIQUID.

Cleaning The Drip Tray

The drip tray should be removed, emptied 

and cleaned at regular intervals, particularly 

when the drip tray full indicator is showing 

‘Empty Me!’
Remove the stainless steel grid and pull 

the ‘Empty Me!’ full indicator upwards to 

dislodge from the drip tray. Wash with warm 

soapy water, using a non-abrasive washing 

liquid, rinse and dry thoroughly. 

To re-insert the ‘Empty Me!’ full indicator back 

into the drip tray, simply push back into aligning 

slots.

 

 

WARNING: ThE WATER TANK ShOUlD 

NEVER BE REMOVED OR COMPlETElY EMPTIED 

DURING DECAlCIFYING.

Decalcifying The Machine

After regular use, hard water can cause 

mineral build up in and on many of the 

inner functioning components, reducing the 

brewing flow, power of the machine, and 

affecting the quality of coffee.
We advise decalcifying the machine on a 

regular basis (every 2-3 months) using a 

mixture of white vinegar and water.
Follow the instructions provided or use the 

following as a guide:

Do not clean any of the parts or accessories in 

the dishwasher.

Diluted solution

(for softer water) 

1 part white vinegar
2 parts cold tap water


Concentrated 

solution

(for harder water)

1 part white vinegar
1 part cold tap water


Ensure the ‘SELECTOR CONTROL’ is in the 

‘STANDBY’ position, the ‘POWER’ button 

is in the ‘Off’ position and the machine 

is switched off at the power outlet and 

unplugged.
Remove the filter holder and frothing 

attachment. Pour the mixture of white 

vinegar and water into the water tank.
Plug the machine into the power outlet and 

switch on.
Press the ‘POWER’ button to the ‘On’ position 

and turn the ‘SELECTOR CONTROL’ to the 

‘STANDBY’ position.
Place a large container under the group 

head, and steam wand.
When the brewing temperature has been 

reached the red ‘HEATING’ light will switch 

off. Turn the ‘SELECTOR CONTROL’ to the 

‘ESPRESSO’ position to commence pour.
Once half the mixture of white vinegar and 

water has run through the group head turn 

the ‘SELECTOR CONTROL’ to the ‘STANDBY’ 

position.
Set the ‘SELECTOR CONTROL’ to the ‘STEAM’ 

position and allow the remaining solution 

to run through the steam wand. When the 

solution has run through, set the ‘SELECTOR 

CONTROL’ back to ‘STANDBY’ position.
After decalcifying, remove the water tank 

and rinse thoroughly then re-fill with fresh 

cold water. To rinse the machine, repeat 

previous steps.

Do not use any other decalcifying agents, 

other than vinegar. 

Care and Cleaning 

(continued)

PROBlEM

POSSIBlE CAUSES

Coffee does not run through 

Machine is not turned on or plugged in
Water tank is empty
Selector control not in ‘Espresso’ position
Coffee grind is too fine
Too much coffee in the filter
The filter is blocked (see Care and Cleaning)
Excessive tamping







Coffee runs out too quickly

Coffee grind is too coarse
Incorrect quantity of coffee in the filter basket
Not firmly tamped



Coffee runs too slowly

The water tank is empty or low
Coffee grind is too fine
Machine is blocked by scale build up (see Care and 

Cleaning)
Too much coffee in the filter basket.
Excessive tamping




Coffee runs out around the edge 

of the filter holder

Filter holder is not inserted in the brew head properly
There are coffee grounds affecting the sealing around the 

filter rim


Coffee is too weak or watery 

Coffee grind is not fine enough (use coffee ground for 

espresso machines)
Not enough coffee in the filter
Incorrect quantity of coffee in the filter basket
Not firmly tamped



Coffee is too cold 

Machine not preheated
Cups not preheated
Milk not heated enough (if making a cappuccino or latte) 

refer to Milk guide



Trouble Shooting Guide

Summary of Contents for Cafe Venezia BES250

Page 1: ...New Zealand Customers Breville Customer Service Centre Private Bag 94411 Greenmount Auckland New Zealand Customer Service 0800 273 845 Fax 0800 288 513 Email Customer Service askus breville com au ww...

Page 2: ...Cappuccino Machine Operating Your Breville Caf Venezia 8 Espresso Cappuccino Machine Coffee Making Tips 13 Care and Cleaning 15 Trouble Shooting Chart 17 Coffees to Try 19 Notes 20 Contents Congratula...

Page 3: ...warming on top of the Breville Caf Venezia Espresso Cappuccino Machine Always switch off the Breville Caf Venezia Espresso Cappuccino Machine by pressing the POWER button Off switch off at the power...

Page 4: ...othing attachment Milk frothing jug Filter holder Extra large cup height ideal for coffee mugs Cleaning tool storage located at the front of the machine under the left of the group head Removable drip...

Page 5: ...as the filter perforations have been constructed to utilise the pressure in the machine to extract optimal flavour with each brewing Operating your Breville Caf Venezia Espresso Cappuccino Machine co...

Page 6: ...ve the filter by pressing on the EJECT button on the underside of the filter holder Rinse the filter and filter holder with water and allow to dry The machine remains ready for brewing and maintains a...

Page 7: ...HE OFF POSITION BEFORE REMOVING THE FROTHING JUG Operating your Breville Caf Venezia Espresso Cappuccino Machine continued Tips On Making The Perfect Espresso Don t just rely on your coffee machine to...

Page 8: ...e the froth enhancer and rinse under warm tap water Wipe the steam wand with a damp cloth and then with the steam wand directed back into the drip tray briefly set the SELECTOR CONTROL to the STEAM po...

Page 9: ...o the On position and turn the SELECTOR CONTROL to the STANDBY position Place a large container under the group head and steam wand When the brewing temperature has been reached the red HEATING light...

Page 10: ...k and one third foam It is traditionally drunk before noon For added finesse dust with chocolate ESPRESSO Intense and aromatic an espresso or short black as it s also known It is served in a small cup...

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