Breville Barista Express BES870XL, Instruction Booklet

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PAGE HEADER..... PAGE HEADER..... TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
No steam. Machine has not reached
operating temperature. Allow time for the machine to
reach operating temperature.
The STEAM/HOT WATER
light will fl ash to indicate the
machine is heating to create
steam. During this time,
condensed water may purge
from the steam wand. This is
normal. When the STEAM/
HOT WATER light stops
fl ashing the steam wand is
ready for use.
Water tank is empty. Fill tank.
Water tank is not fully
inserted and locked into
position. Push water tank down
completely to lock into place.
Machine needs to be
decalcifi ed. Refer to ‘Decalcifying’, page 28.
Steam wand is blocked. Refer to ‘Cleaning the Steam
Wand’, page 30.
STEAM/HOT WATER
dial is not in the STEAM
position. Ensure the STEAM/HOT
WATER dial is completely
rotated to the STEAM position.
Coffee not hot
enough. Cups not pre-heated. Rinse cups under hot water
outlet and place on cup
warming tray.
Portafi lter not pre-heated. Rinse portafi lter under hot
water outlet. Dry thoroughly.
Milk not hot enough
(if making a cappuccino or
latté etc). Heat milk until base of the jug
becomes hot to touch.
Machine needs to be
decalcifi ed. Refer to ‘Decalcifying’, page 28.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
No crema. Coffee tamped too lightly. Tamp between 30–40lbs or
15–20kg of pressure.
Coffee is ground too
coarsely. Use slightly fi ner grind. Refer
to ‘Setting the Grind Size’,
page 13 and ‘Under Extraction’,
page 25.
Coffee beans or
pre-ground coffee
are not fresh. If grinding fresh whole coffee
beans, buy freshly roasted
coffee with a “roasted on”
date and use within 2 weeks
of this date.
If using pre-ground coffee, use
within a week of grinding.
The fi lter basket may
be blocked. Use the pin on the end of
the provided cleaning tool
to unblock the hole(s). If
the hole(s) remain blocked,
dissolve a cleaning tablet in
hot water and soak fi lter basket
and portafi lter in solution for
approx. 20 minutes. Rinse
thoroughly.
Single Wall fi lter baskets
are being used with
pre-ground coffee. Ensure you use Dual Wall fi lter
baskets with pre-ground coffee.
Drip tray fi lls
too quickly.
Auto purge feature. Water is
automatically released into
the drip tray after the steam
and hot water functions to
ensure the thermocoil is at
the optimal temperature for
extracting espresso. No action required as this
is the normal operation of
the machine.