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Troubleshooting
If any faults occur during use, please check the following. If
problem still exists or the product doesn't work well, please cut
off power supply and send it to professional and technical staff
for repair. Do not disassemble it by yourself!
EN
If you have any issues, questions or feedback, please send an
email to [email protected] or call us at 866-546-3587. We
are always happy to help.
Symptom
Possible cause
Basic solution
Power-on failure Check whether the
battery level is too low
Check whether the
battery level is low
If yes, please charge the
battery timely
If yes, please charge the
battery timely
Low massage
intensity
Storage
When the device is stored for more than 3 months, check the
device and recharge it before using. Do not store the device
closely against the ground, wall or ceiling.
Store in a well-ventilated place and avoid direct sunlight and
harmful erosion.
Transport
The product is packed with simple anti-vibration measures for
transportation by air, railway, highway and sea. Avoid rain, snow
and collision shall be avoided and do not leave it upside down.
Power Check
Check the power supply. Do not start the machine if power sup-
ply exceeds the allowed input.
Maintenance
Take measures against moisture, rodents and pollution. Turn
the machine off before cleaning. Store the machine in a safe
place after use. Do not place heavy items on the machine. If any
fault occurs, call professional and technical staff for repair. Do
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2020/8/13 下午3:31