Brecknell LP250, User Manual

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5.2 Print Problem
Problem
Possible Cause
Recovery Procedure
Not Printing
Check if interface cable is well
connected to the interface connector.
The serial port cable pin configuration is
not pin to pin connected.
Please replace the cable with pin to pin
connected.
The serial port setting is not consistent
between host and printer.
The port specified in the Windows driver
is not correct.
Select the correct printer port in the
driver.
The Ethernet IP, subnet mask, gateway
is not configured properly.
Configure the IP, subnet mask and
gateway.
No print on the label
Follow the instructions in loading the
media.
Continuous feeding
labels
Please do the initialization and
gap/black mark calibration.
Paper Jam
Gap/black mark sensor sensitivity is not
set properly (sensor sensitivity is not
enough)
Calibrate the gap/black mark sensor.
Poor Print Quality
35
Re-connect cable to interface.
Please reset the serial port setting.
Label loaded not correctly.
The printer setting may go wrong.
Make sure label size is set properly.
Remove the stuck label.
Top cover is not closed properly.
Clean the print head.
Check if print density is set properly.
Set label size exactly as installed paper
in the labeling software or program.
Labels may be stuck inside the printer
mechanism near the sensor area.
Close the top cover completely and
make sure the right side and left side
levers are latched properly.
Wrong power supply is connected with
printer.
Check if 24V DC output is supplied by
the power supply.
Check if supply is loaded correctly. Reload the supply.
Check if dust or adhesives are
accumulated on the print head.
Adjust the print density and print
speed.
Check print head test pattern if head
element is damaged.
Run printer self-test and check the print
head test pattern if there is dot missing
in the pattern.