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English
Errors and troubleshooting
Error message
Situation
Solution
SpO2 or PR can
not be shown
normally
Finger is not fully
inserted into device
User’s
oxyhemoglobin
value is too low to
be measured
Retry by correctly
inserting the finger
Try a few more times
If you can make
sure that there is
no problem in the
product, please go
to the hospital in a
timely manner for
exact diagnosis
SpO2 or PR
reading is
unsteady
Finger is not fully
inserted into device
User is moving or
finger is shaking
Retry by correctly
inserting the finger
Remain as still as
possible
The oximeter can
not be turned on
Inadequate power
or power off
Batteries are
installed incorrectly
The oximeter might
be damaged
Replace the batteries
Please reinstall the
batteries
Please contact the
customer service
center
Unit turned off
The product
automatically shuts
off when no signal
can be detected
within 8 seconds
Inadequate power
Normal
Replace the batteries
Low battery
displayed
Batteries need to be
replaced
Replace the batteries
