31
Troubleshooting
The washer dryer cannot start up or stops during operation.
First try to solve the problem. If you cannot, then contact the service centre.
Description
Cause
Solution
The washer dryer does
not start
The door is not
properly closed
Switch the washing machine
back on after closing the door
Check whether any clothes are
trapped
The door cannot be
opened
The washer dryer's
safety protection
system is activated
Disconnect the power,
reconnect it, and switch the
machine back on
Water leakage
The connection
between the
washing machine
and the water supply
hose or the drain
hose is not tight
Check the water pipes and
tighten the connections
Clean the drain hose
Detergent residues in the
detergent compartment
The detergent is
dampened and
agglomerated
Clean and dry the compartment
Washing machine lights
or display do not light up
The appliance is not
powered. Circuitry
problem. Connection
problem
.
Check that the power is on and
that the power cord is properly
connected.
Unusual noise
Make sure that the transit bolts
have been removed
Make sure that the washing
machine is installed on a solid
and level floor
E30
The door is not
properly closed
Close the door properly and
restart the washer dryer
Check whether any clothes are
trapped
E10
Problem adding
water during
washing
Check whether the water
pressure is too low
Straighten the water supply
hose
Check the water supply filter is
