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If you experience a problem with your
appliance or are concerned that the
appliance is not functioning correctly, you
can carry out some easy checks before
calling for service, please see below. You
can carry out some easy checks according
to this section before calling for service.
warning!
Don’t try to repair the
appliance yourself. If the problem
persists after you have made the checks
mentioned below, contact a qualified
electrician, authorized service engineer or
the shop where you purchased the
product.
Problem
Possible cause & Solution
Appliance is not working
correctly
Check whether the power cord is plugged into the
power outlet properly.
Check the fuse or circuit of your power supply, replace
if necessary.
The ambient temperature is too low. Try setting the
chamber temperature to a colder level to solve this
problem.
It is normal that the freezer is not operating during the
automatic defrost cycle, or for a short time after the
appliance is switched on to protect the compressor.
Odours
from
the
compartments
The interior may need to be cleaned
Some food, containers or wrapping cause odours.
Noise from the appliance
The sounds below are quite normal:
•
Compressor running noises.
•
Air movement noise from the small fan motor in the
freezer compartment or other compartments.
•
Gurgling sound similar to water boiling.
•
Popping noise during automatic defrosting.
•
Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and
may need you to check and take action:
The cabinet is not leveled.
The back of appliance touches the wall. Bottles or
containers have fallen or are rolling.
The
motor
runs
continuously
It is normal to frequently hear the sound of the motor,
it will need to run more when in following
circumstances:
•
Temperature setting is set colder than necessary
•
Large quantity of warm food has recently been
stored within the appliance.
•
The temperature outside the appliance is too high.
•
Doors are kept open too long or too often.
•
After your installed the appliance or it has been
switched off for a long time.
Troubleshooting