Brady Bradyprinter THT 300X-PLUS, Manual

Page: 141 / 180

Troubleshooting
LCD Error Messages
Bradyprinter THT X-Plus II Series User Guide 113
LCD Error Messages
The LCD displays messages when there is an error. This table identifies LCD errors,
the possible causes, and the recommended solutions.
LCD Possible Cause Recommended Solution
Ribbon Out
Thermal Transfer Mode—
Ribbon is not loaded or is
loaded incorrectly. Load the ribbon correctly, following
directions in
Load Ribbon on page 26
.
Thermal Transfer Mode—
Ribbon is loaded but the
ribbon sensor is not sensing
the ribbon. Adjust the media and ribbon sensors. See
Media and Ribbon Sensor Calibration
on page 34 .
Direct Thermal Mode—
Ribbon is loaded. Make sure that ribbon is not loaded and
that the printer is in Direct Thermal Print
Mode. See
Selecting Print Method
on page 78 .
Direct Thermal Mode—
Settings are incorrect. Make sure the printer driver and software
settings are compatible with Direct
Thermal Print Mode.
PAPER OUT
Labels are not loaded or are
loaded incorrectly. Load the labels correctly. See Load the
Printer on page 22 .
Media Sensor is not adjusted
correctly. Check the position of the media sensors,
and adjust if necessary. See
Media and
Ribbon Sensor Calibration on page 34 .
Printer is set for
non-continuous labels but
continuous labels are loaded.
•
Make sure the labels and the Media
Type settings match. See Setting Media
Type on page 78 .
•
Make sure the printer driver or software
settings match the label and Media Type
settings.
•
Calibrate the printer. For more
information, see Calibrate the Printer
on page 33 .