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21

Fault codes.

* Some Models

fault 

Code

dis-

played

fault 

Counts 

Before 

Code 

dis-

played

Condition

Check

FC

10

Control checks to ensure evaporator is free of frost. 

 

Continuously verifies that T3a sensor (evaporator inlet tem

-

perature) is greater than 20F after 30 minutes of run time.

Check T3a sensor mounting, wiring and resistance.

Check Electronic Expansion Valve (EEV) operation.

Check sealed system for refrigerant leak.

Fd

10

Control checks to ensure evaporator superheat* is OK 

(controlled by EEV).  Continuously verifies the temperature 

difference between T3a sensor (evap inlet temp) and T3b 

sensor (evap outlet temp) is greater than 5F after 30 mins of 

run time. Control also verifies that T3a is greater than 10F 

less than T5 ambient sensor.

Check that filter is clean. Check T3a, T3b and T5 sensor 

mounting, wiring and resistance.

Check Electronic Expansion Valve (EEV) operation.

Check sealed system for refrigerant leak.

FE

10

Control checks to ensure the compressor discharge 

 

temperature never exceeds 240F. Continuously verifies that 

T4 sensor (compressor outlet temperature) is less than 240F 

every minute of run time.

Check T4 sensor mounting, wiring and resistance.

Check Electronic Expansion Valve (EEV) operation.

Check sealed system for refrigerant leak.

FF

10

Control checks to ensure the EEV is operating properly and 

valve rotation is within range.

Check Electronic Expansion Valve (EEV) operation.

Check T3a and T3b sensors mounting, wiring and 

resistance. Check sealed system for refrigerant leak.

FG

10

Control checks to ensure Ambient temperature is within an 

acceptable range before starting heat pump. Heat pump 

operating range is 35ºF < [T5 ambient] <120ºF. If ambient 

temperature (as viewed by T5 sensor) is outside of this range, 

the unit will switch to Electric/Standard Mode for that 

 

heating cycle only. NO fault code is shown on the display. 

No failure is assumed, but this information is provided for 

completeness.

F

I

*

10

Control checks to ensure evaporator superheat is <20ºF 

AND the EEV position is <450 after 30 minutes of run time. If 

outside these limits, this provides an early indication of a re

-

frigerant leak. (Note: Target superheat is generally 10ºF, and 

EEV generally operates at a position much lower than 450.)

Check sealed system for refrigerant leak.

Check T3a, T3b, T5 sensor mounting, wiring and resistance.

Check Electronic Expansion Valve (EEV) operation.

FJ

10

Control checks to ensure that the AC current draw is 

 

<= 20.5A while the compressor and lower heating element 

are both enabled. If current draw is >20.5A, the compressor 

will be disabled.

Check lower heating element rated wattage. Element 

wattage is stamped on the heating element terminal block. 

Correct wattage can be found on the water heater’s rating 

plate.

FL

10

Control checks to ensure that T3a and T3b evaporator inlet 

and outlet temperatures are within 2.5ºF of the T5 ambient 

temperature 20 minutes after defrost begins.

Check T3a, T3b, T5 sensor mounting, wiring and resistance. 

Check Electronic Expansion Valve (EEV) operation.

F2

1

T2 tank temperature sensor failure Just before compressor 

starts, control checks T2 sensor is within 30F - 170F 

 

temperature range.

Check T2 sensor mounting, wiring and resistance.

Use service mode to monitor T2 sensor temperature.

Control assembly may have failed.

F3

10

Compressor failure.  Control energizes compressor, but 

 

current sensor detects no current flow.

Check compressor run capacitor.

Check compressor, overloads, relay and wiring.

 

Use service mode to manually cycle compressor on/off.

F4

10

Fan Failure

Check fan and wiring.

F5

10

T3a sensor (evap inlet temperature) failure.  The control 

detects the thermistor output is at or nearly shorted or open 

circuit.

Check T3a sensor mounting, wiring and resistance.

Use service mode to monitor T3a sensor temperature.

Control assembly may have failed.

F6

10

T3b sensor (evap outlet temperature) failure.  The control 

detects the thermistor output is at or nearly shorted or open 

circuit.

Check T3b sensor mounting, wiring and resistance.

Use service mode to monitor T3b sensor temperature.

Control assembly may have failed.

F7

10

T4 sensor (compressor outlet) failure.  The control detects the 

thermistor output is at or nearly shorted or open circuit.

Check T4 sensor mounting, wiring and resistance.

Use service mode to monitor T4 sensor temperature.

Control assembly may have failed.

Summary of Contents for RE2H50R10B-1NCWT

Page 1: ...___ Serial __________________ You can find them on the rating label on the front side of your water heater RE2H50R10B 1NCWT RE2H80R10B 1NCWT Owner s Manual Installation Instructions Chauffe eau r side...

Page 2: ...th from scalding Be sure to read and follow the warnings outlined on the label pictured below This label is also located on the water heater near the top of the tank Time Temperature Relationship in S...

Page 3: ...line or other flammable vapors and liquids in the vicinity of this or any other appliance Keep rags and other combustibles away FOR INSTALLATIONS IN THE STATE OF CALIFORNIA California Law requires tha...

Page 4: ...heater is equipped with a temperature limiting control TCO that is located above the heating element in contact with the tank surface If for any reason the water temperature becomes excessively high t...

Page 5: ...ode Selector Use this button to alternate between available modes Arrow Pads Use these buttons to adjust the temperature setting Enter Key Filter Reset The filter is dirty and requires cleaning when t...

Page 6: ...egulations the controls are factory preset to 120 F 49 C and Hybrid Mode It is recommended that the unit be set to Heat Pump only mode to maximize energy savings Operating in Hybrid mode provides a ba...

Page 7: ...bout 10 seconds 140 F 60 C Less than 5 seconds 145 F 63 C Less than 3 seconds 150 F 66 C About 1 1 2 seconds 155 F 68 C About 1 second Table courtesy of Shriners Burn Institute Risk of Scalding Remind...

Page 8: ...mode the green LED light will flash after 48 hours as an indication that the unti is not operating in the most energy efficient mode The unit will continue to operate in this mode and does not indica...

Page 9: ...air normally discharged during heat pump operation Q Why does the Electric Only green LED flash A In this mode the green LED light will flash after 48 hours as an indication that the unit is not oper...

Page 10: ...o a suitable drain to prevent injury or property damage NOTE If the temperature and pressure relief valve on the hot water heater discharges periodically this may be due to thermal expansion in a clos...

Page 11: ...and result in a reduction of efficiency and possible damage to the system In order to get the best energy efficiency available make sure your filter is clean The main drain is intended to carry all co...

Page 12: ...lift out to inspect as show in Illustration D 6 To install the anode rod seal the threads with soft set sealant thread into the port and using the torque wrench tighten to 50 5 ft lbs of torque Plug i...

Page 13: ...experience lower performance LOCATION Locate the water heater in a clean dry area as near as practical to the area of greatest heated water demand Long uninsulated hot water lines can waste energy and...

Page 14: ...air cushion built in that compresses as the system pressure increases thereby relieving the over pressure condition and eliminating the repeated operation of the relief valve Other methods of control...

Page 15: ...for suggested typical installation The HOT and COLD water connections are clearly marked and are NPT on all models When connecting to the inlet outlet ports the use of female NPT tapered thread fitti...

Page 16: ...lief Valve WARNING Risk of Unit Damage The pressure rating of the relief valve must not exceed 150 PSI 1 03 kPa the maximum working pressure of the water heater as marked on the rating plate A new com...

Page 17: ...tallation Instructions The manufacturer s warranty does not cover any damage or defect caused by installation attachment or use of any type of energy saving or other unapproved devices other than thos...

Page 18: ...T FOR NORMAL STARTUP In Hybrid mode After the unit has been installed with all electrical and water connections secure and checked then the unit should be filled with water vent tank by opening a hot...

Page 19: ...usage may have Wait for the water heater to recover after an abnormal exceeded the capacity demand of the water heater Ambient temperature is For the water heater to work properly its location needs t...

Page 20: ...leaning the filter may be an indication of a fan failure Contact service The heater is beeping There is an issue with the The unit will automatically switch to another available and the screen says he...

Page 21: ...his provides an early indication of a re frigerant leak Note Target superheat is generally 10 F and EEV generally operates at a position much lower than 450 Check sealed system for refrigerant leak Ch...

Page 22: ...mode F13 1 Stuck Key fault This indicates there is a button on the front panel that is stuck down This button is inoperable Other buttons work normally If the button becomes free the fault code will c...

Page 23: ...23 Notes...

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