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REGISTERING YOUR NEW AWNING
All of our inflatable awnings come with a life time guarantee on the bladders and valves. Because of
this we strongly recommend that you keep your original receipt (preferably something with your
name and/or address on) along with this paperwork, as it will be needed in the event of a claim.
Please also register your new awning immediately on our website at
www.bradcot-awnings.co.uk
.
(This service is available “on-line” only and is not available by telephone.) Registration ensures that
we have an accurate record of the units you have bought and that your details will be easily
accessed should you feel the need to contact us in the future. We can guarantee, you won’t
remember the size of the units 5 years down the line!
In the unlikely event you have any component parts missing from your package, please contact us
immediately with your order details at
. Any shortages or damage must
be reported with 7 days of you receiving the product to avoid any charges for the supply.
We would also strongly recommend that you complete the form on your Awning Gaurantee card
and keep for your own records along with your awning receipt and any original documents.
GENERAL CARE OF YOUR NEW AWNING
The following are some general “dos and don’ts” to help get long and faithful service from your
awning;
Do:
Open out your awning at home, make yourself familiar with the contents and check for
anything missing using the packing check sheet attached.
Do:
Ensure the awning rail on your caravan is clean and smooth running.
Do:
Dry the awning fully within 7 days of taking it down.
Do:
Wipe each pole with a dry cloth after the frame has been dismantled.
Do:
Ventilate your awning as much as possible, or condensation can form on the underside of
the roof, which is often mistaken for leakage.
Do:
Be aware that some seams may leak until “weathering” is complete. More information on
weathering and condensation can be found at
www.bradcot-awnings.co.uk
Do:
Clean all mud etc from the mudskirt and splashwall after each use.
Do:
Wipe your awning with a clean cloth or brush with clean tepid water. Further cleaning
advice can be found at
www.bradcot-awnings.co.uk
Do:
Contact our customer services department for any advice on
Don’t: If possible, pack your awning away whilst still wet or damp.
Don’t: Clean the awning with any type of detergent.
Don’t: Use any aerosol sprays on or near the canvas parts.
Don’t: Use any awning “tie-down” kit, other than that available from Bradcot UK. These can be
purchased via our website.
Don’t: Use any electrical appliances inside the awning. This is a fire hazard.
Don’t: Cook with a naked flame inside the awning.
Don’t: Attempt to erect the awning in windy conditions.
Don’t: Leave your awning unattended for long periods. You will be required to top up with air as
and when necessary.
