Boyd night air, Owner'S Manual

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16
My side of the bed
will not adjust.
1
Only one hand control can be operated at a time.
2
Make sure the hand controls are not reversed. The hand controls are
attached to either the “LH” connector or the “RH” connector on the
processor. (The permanently connected hand controls, and not the
processor, are labeled on the 6003 unit.) As you are standing at the foot
of the bed, facing the head of the bed, “LH” refers to the left side of the
bed and “RH” refers to the right side of the bed.
3
Make sure the hand controls are securely attached to the processor.
4
Make sure the air hose is not kinked and is properly connected to the
processor.
5
Check the connection of the air hose to the processor. Disconnect the
hose from the processor and then reconnect. You should hear a “click”
when the hose connects properly to the processor. This will verify that a
good connection has been made.
6
If the problem persists, call a Boyd Night Air
®
Representative at
1-866-758-7424 for further assistance.
There appear to be
body impressions
in the cover.
1
Fully inflate the mattress to 100%. Air cores that are less than 100% inflated
will cause the mattress cover to dip and as you are looking at the bed,
giving the appearance of a large body impression.
2
Remove the Stay Pure™ cover and shake it to restore loft.
3
Use a vacuum nozzle to fluff the cover in areas where the fiber may have
settled from use.
4
If you have any further questions, call a Boyd Night Air ® Representative at
1-866-758-7424.
Body impressions in an
innerspring bed are an
indicator that the spring
support system is com-
pressing and breaking
down. However, since the
Night Air
®
mattress uses
air as its support system,
which cannot break
down, your mattress and
cover should retain its full
appearance for years to
come.
If you find that
your processor runs
continuously and will
not turn off, take the
following actions in
the order listed.
My processor runs
continuously.
1
Make sure that the hoses are not kinked against the back wall or where your
bed has been slipped up against your headboard. If the hoses are not
kinked, proceed to step 2.
2
Unzip the cover, straighten out the hoses inside the bed and check for kinks. If
you found no twisted or kinked hoses inside the bed, proceed to step 3.
3
Unplug processor from the electrical outlet for 5-10 minutes. This will allow
the computer inside the pump to reset. Plug the processor back into the
outlet and check to see if this resolves the issue. If not, proceed to step 4.
4
If your processor continues to run despite the above actions, call a Boyd
Night Air ® Representative at 1-866-758-7424 for further assistance.