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Troubleshooting

If you have any problem using the BY-WM4 Pro 
components, use the following checklist. If any problem
persist, please consult our local dealer, or contact us 
directly.

Status

Cause

Measure

The units does 

not turn on.

The batteries 

become drained 

quickly.

There is 

no sound.

The sound 

is weak.

There is distortion

in the sound.

The batteries of BY-WM4 PRO

TX exhausted.
The Power LED of BY-WM4 PRO 

RXD doesn’t light up while 

connecting with the iOS devices.
The  Power LED of BY-WM4 PRO

RXU doesn’t light up while 

connecting with the Android 

devices.
The BY-WM4 Pro components 

is being used under extremely 

cold conditions.
The BY-WM4 Pro components 

is being used under extremely 

hot conditions.
The transmitter and receiver 

are not in pairing mode. 

The batteries drain quickly under 

extremely cold conditions.

The batteries drain quickly under 

extremely hot conditions.

Please refer to the Connecting 

the transmitter and the Receiver.

The input level of the receiver 

is low.

The input level of the receiver 

is inappropriate.

Headphones with a monaural 

mini jack is used.

The input level of the transmitter 

is low. Adjust the audio output 

level on the transmitter. Keep this 

level as high as possible without 

distortion to reach best Sound 

and Noise Ratio.
Adjust the audio output level on 

the transmitter. Keep this level 

as high as possible without 

distortion to reach best Sound 

and Noise Ratio.
Use the headphones with a 

stereo mini jack.

There do not have a good 

connection with the lavalier.
There do not have a good 

connection with the earphone.

Please try to reconnect it again.

Please try to reconnect it again.

The receiver hasn’t get a well 

connection with the devices. 

Please try to reconnect it again . 

Open the audio/video app on 

mobile device, then the indicator 

of receiver should be light up.

Replace the batteries with 

new ones.

Too much 

ambience is 

being picked up.

When using an omnidirectional 

microphone like the one 

included with this system, the 

microphone may be picking up 

too much ambience.

Make sure the microphone is as 

close as to the subject as possible.

Summary of Contents for BY-WM4 PRO

Page 1: ...BY WM4 PRO Dual Channel Digital Wireless Microphone...

Page 2: ...ual subjects to your smartphones tablets DSLR cameras consumer camcorders PCs etc The BY WM4 PRO system is suitable for a wide range of wireless applications such as interviews mobile journalisms repo...

Page 3: ...TX4 Pro a portable receiver RX4 Pro and their accessories as following Transmitter TX4 Pro Receiver RX4 Pro Lavalier lapel microphone 3 5mm to TRS audio output cable 3 5mm to TRRS audio output cable...

Page 4: ...Pro a portable receiver RX4 Pro and their accessories as following Transmitter TX4 Pro x2 Receiver RX4 Pro Lavalier lapel microphone x2 3 5mm to TRS audio output cable 3 5mm to TRRS audio output cabl...

Page 5: ...s It consists of one body pack transmitter TX4 Pro wireless receiver with a Lightning connector BY WM4 PRO RXD and their accessories as following Receiver BY WM4 PRO RXD Transmitter TX4 Pro Lavalier l...

Page 6: ...onsists of two body pack transmitter TX4 Pro wireless receiver with a Lightning connector BY WM4 PRO RXD and their accessories as following Receiver BY WM4 PRO RXD Transmitter TX4 Pro x2 Lavalier lape...

Page 7: ...ices It consists of one body pack transmitter TX4 Pro wireless receiver with a USB Type C connector BY WM4 PRO RXU and their accessories as following Receiver BY WM4 PRO RXU Transmitter TX4 Pro Lavali...

Page 8: ...t consists of two body pack transmitter TX4 Pro wireless receiver with a USB Type C connector BY WM4 PRO RXU and their accessories as following Receiver BY WM4 PRO RXU Transmitter TX4 Pro x2 Lavalier...

Page 9: ...plied lavalier microphone here Fully insert the microphone s 3 5mm plug and make sure it clicks into place 2 Line In 3 Power LED 1 The power LED flash blue when the unit is on 2 The power LED glows re...

Page 10: ...us Receiver Transmitter Stays blue Flashes continually every 1 second Flashes in blue Flashes in red Low power Off Flashes in blue Off Flashes continually every 2 5 seconds The transmitter and the rec...

Page 11: ...eadphones with a monaural mini jack This may lead to short circuiting of the headphone output resulting in distorted sound output 2 LINE OUT audio output Jack Receiver RX4 Pro 10 For using smartphone...

Page 12: ...e and the other end to camera 3 Power LED For more details please see Power LED on page 7 4 Power OFF ON Press these buttons to set the attenuation level of the input signal 6 Antenna 7 Battery compar...

Page 13: ...mm TRS connector 2 For cameras camcorders audio recorders and other audio video recording devices 3 5 mm TRRS connector For Smartphone tablet Mac or laptop with combo headphone Mic jack 1 Connect to...

Page 14: ...er and receiver requires two AAA size batteries 2 Slide and remove the transmitter s battery compartment cover 3 Insert two pieces of batteries 4 Close the battery compartment cover 5 Do the same ways...

Page 15: ...e 3 Insert the 90 plug of the connecting cable into the receiver LINE OUT jack 4 Insert earphone into receiver for monitoring Sound if you need 5 Slider the power ON OFF switch to ON position the LED...

Page 16: ...Before leaving factory the connection of transmitters and receiver will be established 1 Turn on the receiver and the transmitters 2 Press the button and for 3 seconds for receiver and press Pair of...

Page 17: ...s 2 Using TRS cable plug the 3 5 mm connector into the audio jack of your camera 3 Insert the other end of the connecting cable into the receiver LINE OUT jack 4 Insert earphone into receiver for moni...

Page 18: ...2 Both transmitter and receiver include clip that means you can mount them in any place you want 3 Adjust the direction of the microphone to your mouth by rotating the Microphone If receiver need to...

Page 19: ...18 2 Push the cold shoe mount on the position 3 Mounted receiver onto camera hot cold shoe...

Page 20: ...19 BY WM4 PRO RXD 2 4GHz Wireless Receiver For iOS devices...

Page 21: ...ni jack This may lead to short circuiting of the headphone output resulting in distorted sound output 20 Receiver BY WM4 PRO RXD 1 Headphone Jack 3 5mm diameter stereo mini jack To monitor the receive...

Page 22: ...nually every 1 second Flashes in blue Low power Flashes quickly in blue light The transmitter and the receiver waits for pairing Off Flashes in red Flashes in blue Off Flashes continually every 2 5 se...

Page 23: ...Y WM4 PRORXD directly into the lightning port of smartphone 2 Open the audio video app on mobile device then the indicator of receiver should be light up 3 The Power LED flashes slowly waiting for con...

Page 24: ...ntering paring mode Before leaving factory the connection of transmitters and receiver will be established If transmitters and receiver disconnect please follow below steps 3 Long press the pair butto...

Page 25: ...24 BY WM4 PRO RXU 2 4GHz Wireless Receiver For Android and other Type C devices...

Page 26: ...ni jack This may lead to short circuiting of the headphone output resulting in distorted sound output 25 Receiver BY WM4 PRO RXU 1 Headphone Jack 3 5mm diameter stereo mini jack To monitor the receive...

Page 27: ...y 2 5 seconds The transmitter and the receiver connects The transmitter and the receiver disconnects Receiver unit is turned OFF Transmitter is still ON Transmitter unit is turned OFF Receiver is stil...

Page 28: ...Set Up Guide 27 1 Plug the BY WM4 PRO RXU directly into the lightning port of smartphone 2 The Power LED flashes slowly waiting for connecting with the transmitter...

Page 29: ...ntering paring mode Before leaving factory the connection of transmitters and receiver will be established If transmitters and receiver disconnect please follow below steps 3 Long press the pair butto...

Page 30: ...er The input level of the receiver is low The input level of the receiver is inappropriate Headphones with a monaural mini jack is used The input level of the transmitter is low Adjust the audio outpu...

Page 31: ...or BY WM4 PRO BY WM4 PRO K2 only Compatible with smartphones tablets laptops For BY WM4 PRO K3 K5 only BY WM4 Pro System Status Cause Measure The audio is noisy or distorted This can include dropouts...

Page 32: ...less 32 1 KHz 65mW output 3mW 32 65mW 90dB 3dB 0dB 1V Pa 1kHz 3 5mm mini jack 60m 197ft without obstacle TX4 Pro RX4 Pro 3V DC Two AAA size batteries BY WM4 PRO RXD Supplied by iOS device BY WM4 PRO R...

Page 33: ...long period time please remove the batteries from both the transmitter and receiver Do not touch the lavalier lapel microphone transmitter and receiver while recording as this will cause noise to be r...

Page 34: ...otice a scorching smell Interrupt the electric power supply immediately by removing the batteries Do not operate the device with a damaged housing do not repair the device yourself Have the device onl...

Page 35: ...communications However there is no guarantee that interference will not occur in a partic ular installation If this equipment does cause harmful interference to radio or television reception which can...

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