37
APPENDIX
WARNING :
High voltages are used to operate this projector. Do not attempt to open the cabinet.
Remote Control
Unit does not work.
●
Check the batteries.
●
Make sure nothing is between the Remote Receiver and the Remote Control Unit.
●
Make sure you are not too far from the projector when using the Remote Control Unit.
Maximum operating range is 16.4 feet (5m).
Wireless Mouse
function does not
work.
●
Check the cable connection between the projector and the computer.
●
Check the mouse setting on your computer.
●
Turn the projector on before you turn on the computer.
Problem:
Try these Solution
Boxlight Service is easily obtained. If after following instructions above, you find that service is necessary,
contact Boxlight for assistance at 1-800-762-5757 or 360-779-7901.
Give the model number and explain the difficulty. We will advise you how to obtain service.
Please have the following information available.
●
Serial No. of projector.
●
Resolution of the computer.
●
Refresh rate of computer.
