32
Owner’s Manual
Troubleshooting
Unless it is necessary to turn on the machine to do the procedure, always unplug the power cord
from the wall outlet, and wait 5 minutes before performing repairs.
Some components of the equipment can be heavy or awkward. Enlist the service of a second person when you
do maintenance steps involving these components. Do not try to do heavy or awkward steps on your own.
WA R N I N G
A T T E N T I O N
D A N G E R
IMMEDIATE ACTION REQUIRED
C A U T I O N
Condition / Problem
Things to Check
Solution
Unit will not power up/turn on/
start
Outlet
Make sure outlet is functioning correctly. Verify this
by plugging another object (ex: lamp) into the outlet.
If outlet is connected to a light switch, check to make
sure it is on. If outlet is not functioning find a working
outlet.
Power cord not plugged in
Make sure the power cord is firmly secured to AC inlet
on the unit and firmly inserted into a non-GFI (and non-
AFI) wall socket.
Power switch turned off
Make sure the power switch at the rear of the unit is in
the “ON” position.
Safety key not plugged in
Plug Safety Key into console. (See Emergency Stop
Procedure within the Important Safety Precautions
section.)
LED Diagnostic needed
Remove rear plastic covers and contact customer
service for assistance.
Speed displayed is not accurate Display set to wrong unit of
measure (English/Metric)
Change display units (See Owner’s Manual).
Out of calibration
Re-calibrate machine. (See Calibration procedure in
this manual.)
Heart rate not displayed while
using chest strap (TC5000 only)
Transmitter not making good
contact with skin
Make sure heart rate monitor is under clothing, against
the skin, and as high under the pectoral muscles as is
comfortable. Use saline solution (saliva or contact lens
solution) to wet the electrode areas on the sensor unit.
Electromagnetic interference Turn off any television, AM radio, microwave, or
computer within 6 feet (2 meters) of the TreadClimber
®
fitness machine. Try positioning the machine in another
area.
Chest strap transmitter
Test chest strap with another HR monitoring device
such as HR watch or a machine at a gym. If
transmitter has good skin contact and still is not
found to be emitting HR signal, replace chest strap
transmitter.
HR receiver
If chest strap is known to work with other devices and
no sources of interference are present, or console has
been tested with a Pulse Simulator and is not receiving
the signal, replace the HR receiver.
Walking belt misalignment
Rear belt guides
Belts should ride on top of triangular black belt guides
at rear of treadles.
Tracking adjustment
Belts are not required to be perfectly centered and
are typically farther out in the rear than they are in the
front. This may vary depending on user’s stride. If belt
is tracking to one side far enough to cause rubbing of
belt, follow Belt Alignment procedure in this manual.
Troubleshooting Procedures
Summary of Contents for TREADCLIMBER 1000
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