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56

LATITUDE

®

 Communicator Patient Manual 

English

Activating the LATITUDE Cellular Data Plan

Contact LATITUDE Patient Services at 1-866-484-

3268 to subscribe to the LATITUDE Cellular Data 

Plan. There is a cost for this service unless your clinic 

has made other arrangements. An activated plan 

works only with your LATITUDE NXT USB Cellular 

Adapter. If a replacement adapter is ever needed, 

or if you need to update your subscription, contact 

LATITUDE Patient Services.
Once the LATITUDE Cellular Data Plan is activated, 

you can verify the connection by following the 

instructions in “Checking that the Communicator 

Can Connect to the LATITUDE System” on page 

59. If you travel to another location with your 

Communicator, check the connection from that 

location. 

Troubleshooting and Support

Subscription to the LATITUDE Cellular Data Plan 

does not guarantee coverage. Actual coverage may 

be affected by such things as terrain, weather, foliage, 

buildings and other construction, signal strength, 

customer equipment, and other factors.
The Sending Waves may light yellow if your 

Communicator cannot connect through an activated 

LATITUDE Cellular Data Plan. If this happens, 

refer to the Sending Waves sections of this manual, 

page 49 through page 54. If the Communicator 

is still unable to connect, contact lATiTUDE Patient 

Services for assistance.

if your Communicator is not able to connect to the 

lATiTUDE system using the lATiTUDE Cellular Data 

Plan, try plugging the Communicator into an active 

telephone jack.

Summary of Contents for LATITUDE 6290

Page 1: ...LATITUDE Communicator Comunicador LATITUDE PATIENT MANUAL MANUAL DEL PACIENTE...

Page 2: ......

Page 3: ...English 1 Espa ol 91...

Page 4: ......

Page 5: ...1 LATITUDE Communicator Patient Manual English LATITUDE Communicator English...

Page 6: ...bTek is a registered trademark of GlobTek Inc MultiConnect is a trademark of Multi Tech Systems Inc This manual contains instructions for the use of Models 6280 and 6290 LATITUDE Communicators These i...

Page 7: ...cator 12 Important Notes 12 Buttons Connectors and Indicators 14 Installing Your Communicator 16 Confirming Switch Settings 16 Connect Your Communicator to the LATITUDE System 17 Using a Landline Tele...

Page 8: ...ctrical Power 59 Checking that the Communicator Can Connect to the LATITUDE System 59 Traveling with Your Communicator 60 Communicator Use of the Telephone System Landline Telephone Only 61 Using the...

Page 9: ...my Communicator using a landline telephone 88 How do I set up my Communicator using the LATITUDE Cellular Data Plan and a USB Cellular Adapter 88 How do I set up my Communicator using a USB Ethernet...

Page 10: ...6 LATITUDE Communicator Patient Manual English...

Page 11: ...information through the secure clinician website The LATITUDE system is not meant to assist with health emergencies If you are not feeling well call your health care provider or dial 911 The LATITUDE...

Page 12: ...ico For more information see Traveling with Your Communicator on page 60 The telephone landline feature of the Communicator is designed to operate on standard telephone lines like those found in most...

Page 13: ...ed by your health care provider your Communicator can also collect information from an optional LATITUDE heart failure management system This system includes a LATITUDE weight scale and LATITUDE blood...

Page 14: ...he LATITUDE system normally displays your device information on the clinician website within 15 minutes However it may take longer for your information to appear due to many external factors The websi...

Page 15: ...eduled by your health care provider If the Heart button is flashing press it and then watch the indicators on the Communicator Call your health care provider if the Call Doctor icon Figure 2 on page 1...

Page 16: ...bedside If this is not possible place your Communicator where you spend a considerable amount of time each day Where the Communicator and all its cables and accessories will be kept dry and not expos...

Page 17: ...ou should be at least 3 ft 1 m away from televisions videocassette recorders VCRs digital video disc DVD players personal computers and other electronic equipment Electrical safety It is recommended t...

Page 18: ...k of the Communicator Refer to Indicator Descriptions on page 31 for a description of each indicator Figure 1 Buttons and Connectors To telephone wall jack To telephone optional Power input Status but...

Page 19: ...ata 5 Doctor Icon Data successfully sent when lit blue 6 Sensor Reading Icon Sensor reading received when lit 7 LATITUDE Indicator Green Communicator is active and ready to use Yellow Flashes yellow d...

Page 20: ...he bottom of your Communicator do not match the switch settings shown below slide them up or down to set them as shown Landline telephone connection only Switches numbered 1 3 may differ from those sh...

Page 21: ...ne Follow the steps in Using a Landline Telephone Jack Connection on page 18 Cellular data network Follow the steps in Using the LATITUDE Cellular Data Plan on page 21 Ethernet Internet Follow the ste...

Page 22: ...necting a telephone is optional 1 Insert the AC adapter included into the jack labeled 2 Plug the AC adapter into an electrical outlet that is easily accessible The LATITUDE indicator will flash yello...

Page 23: ...et Service on page 63 5 Optional To use a telephone with this wall jack you may plug your telephone into the jack labeled Note Your Communicator and a telephone can share the same telephone wall jack...

Page 24: ...tion is needed at this time Leave your Communicator plugged in If this process takes longer than several minutes software download and installation may be occurring Refer to Software Download and Inst...

Page 25: ...n subscription to the Data Plan must be connected to the Communicator Refer to LATITUDE Cellular Data Plan on page 55 for more information Where to Place Your USB Cellular Adapter Important Maintain a...

Page 26: ...Data Plan 1 Insert the AC adapter included into the jack labeled 2 Plug the AC adapter into an electrical outlet that is easily accessible The LATITUDE indicator will flash yellow for up to one minut...

Page 27: ...lit It will remain lit except during a LATITUDE system reboot Note The wireless indicator on the top of the USB Cellular Adapter will flash at various times and at various sequences This indicator is...

Page 28: ...is needed at this time Leave your Communicator plugged in If this process takes longer than several minutes software download and installation may be occurring Refer to Software Download and Installa...

Page 29: ...e steps below to set up the Communicator for an Ethernet connection Figure 6 6 Adapter light Using a USB Ethernet Adapter Connection 1 Insert the AC adapter included into the jack labeled 2 Plug the A...

Page 30: ...light 5 Insert the Ethernet cable included with the USB Ethernet Adapter into the opposite end of the adapter 6 Plug the Ethernet cable into an Ethernet port for your Internet service such as a modem...

Page 31: ...ting Errors on page 38 Important Your Communicator should remain connected to the electrical outlet and your Internet service Software Download and Installation Updated software may occasionally be pu...

Page 32: ...ht when you use the Heart button as described in Interrogating Your Implanted Device on page 57 or when using the Status button as described in Checking that the Communicator Can Connect to the LATITU...

Page 33: ...interrogates your implanted device and then sends your data to the LATITUDE system More details about the colors and purpose of the indicators appear later in this manual The Communicator begins inter...

Page 34: ...s a success The Sending Waves flash green in sequence and repeat while the Communicator places a call and starts sending your data to the LATITUDE system The Doctor icon lights blue showing the Commun...

Page 35: ...lecting a measurement from a prescribed weight scale or blood pressure monitor One or more indicators may light or flash a different color to indicate some type of action may need to be taken Refer to...

Page 36: ...utes to indicate the interrogation was a success Heart Button A flashing white light means you need to complete a previously scheduled interrogation Press Heart button to complete A solid white light...

Page 37: ...TUDE system is in progress Light green for 2 minutes to indicate the connection to the LATITUDE system was a success and any collected device data was sent Doctor Icon Lights blue for 2 minutes to ind...

Page 38: ...sfully received a weight or blood pressure measurement LATITUDE Indicator Shows the Communicator is connected to electrical power It also shows if the Communicator startup process is being performed o...

Page 39: ...the error in Troubleshooting Errors on page 38 A red light ranks higher than a yellow light If an error for each color occurs at the same time only the red light is displayed Flashes yellow briefly a...

Page 40: ...w The status of the last interrogation The status of the last connection to the LATITUDE system The indicators will light for 2 minutes If the Call Doctor icon was flashing it will stop flashing and l...

Page 41: ...tatus button to check if the Communicator has been operating normally The above image shows that all the Collecting and Sending Waves are lit green confirming that the last interrogation and the last...

Page 42: ...ror A general description of the types of errors are shown in Figure 8 A description of each error is provided in this section along with suggested actions to resolve each error Yellow Collecting Wave...

Page 43: ...ing LATITUDE Indicator is Green Description You need to complete a previously scheduled interrogation Action Press the Heart button to complete the interrogation If the Heart button is lit a solid whi...

Page 44: ...connected to electric power or it is not functioning Action If the LATITUDE indicator is not lit check that both ends of the AC adapter are plugged in firmly Check if the light on the AC adapter is l...

Page 45: ...ndicator is flashing yellow The Communicator is starting up or may be downloading and installing software This process typically lasts only one minute but may take up to 10 minutes Action No action is...

Page 46: ...TITUDE indicator is yellow A potential problem with your implanted device was detected but the Communicator cannot send any information collected from your implanted device to the LATITUDE system The...

Page 47: ...id and the LATITUDE indicator is yellow Indicates one of the following errors Your Communicator is currently unable to monitor your implanted device Monitoring of your implanted device was suspended t...

Page 48: ...Yellow LATITUDE Indicator Not Lit Description The Call Doctor icon is lit a solid yellow and the LATITUDE indicator is not lit This indicates your Communicator may not be working properly Action You m...

Page 49: ...light yellow for 60 minutes unless the error is resolved sooner After 60 minutes all Wave lights are turned off and the LATITUDE indicator is lit green even if the problem was not resolved If the err...

Page 50: ...described in Where to Place Your Communicator on page 12 Face the Communicator Sit directly in front of the Communicator Make sure you are within 10 ft 3 m of the Communicator Move any wireless elect...

Page 51: ...r Sit directly in front of the Communicator Make sure you are within 10 ft 3 m of the Communicator Remain still until the interrogation is complete Do not move away from the Communicator Move any wire...

Page 52: ...to establish wireless communication with your implanted device due to interference from another person s implanted device Action If you are planning to interrogate your device wait 10 minutes Then tr...

Page 53: ...llular providers were detected when attempting to connect using the LATITUDE Cellular Data Plan No Ethernet connection was detected when attempting to connect using the USB Ethernet Adapter Action If...

Page 54: ...ts the tone dialing mode If using the LATITUDE Cellular Data Plan If you have not activated the LATITUDE Cellular Data Plan see page 55 Make sure the USB Cellular Adapter is plugged into the Communica...

Page 55: ...thernet Adapter is firmly connected at one end to the USB Ethernet Adapter and at the other end to the Ethernet port for your Internet service If the green light on the front of the USB Ethernet Adapt...

Page 56: ...ephone answering machine or computer may be using or attempting to use the telephone line Action If using a landline telephone connection Make sure your telephone is not being used at this time Pick u...

Page 57: ...r to another location that may provide a stronger cellular signal If other locations do not work after trying another connection try plugging the Communicator into an active telephone wall jack If usi...

Page 58: ...ber to get an outside line Refer to Confirming Switch Settings on page 16 If using the USB Ethernet Adapter Make sure that other computers or devices connected to your Internet modem or router are abl...

Page 59: ...t cannot be used with your cellular phone service Note Your Communicator is designed to use an Ethernet connection if available or a landline telephone connection if it is plugged into an active telep...

Page 60: ...page 59 If you travel to another location with your Communicator check the connection from that location Troubleshooting and Support Subscription to the LATITUDE Cellular Data Plan does not guarantee...

Page 61: ...are provider This may happen without your awareness and should not require any action on your part Daily device checks are also performed automatically None of the Communicator indicators will light d...

Page 62: ...process to ensure optimum communication between your implanted device and the Communicator If a manual interrogation is not permitted either because the limit has been reached or because the feature i...

Page 63: ...ou should do this if you have moved the Communicator or if there has been a change in your telephone service or LATITUDE Cellular Data Plan subscription 1 Check that the Communicator is plugged in and...

Page 64: ...he Sending Waves will light yellow Refer to the appropriate condition in the Troubleshooting Yellow Wave Indicator Errors section beginning on page 45 for actions to take Traveling with Your Communica...

Page 65: ...e Communicator makes telephone calls when there is a need to send data to the LATITUDE system These calls usually last for approximately 5 minutes The Communicator can only make outgoing calls It cann...

Page 66: ...time The Communicator will relinquish control of the telephone line shortly after you pick up the phone provided that the telephone line meets the specifications stated on page 68 Using the Telephone...

Page 67: ...ect telephones an answering machine or a fax machine to your telephone line If you use DSL filters for such devices you will need to install a DSL filter to use the Communicator If you use a dual port...

Page 68: ...ies Use this unit as described in this instruction manual Use only authorized parts and accessories Do not attempt to modify or alter this unit or accessories If your Communicator or accessories becom...

Page 69: ...cator USB Cellular Adapter or USB Ethernet Adapter because it is damaged or no longer works or if you need a different model contact your health care provider to learn how to return and replace it If...

Page 70: ...a dial out number or prefix to place an outside call The first three white switches 1 2 and 3 on the bottom of the Communicator must be set to match your dial out number If using the USB Cellular Ada...

Page 71: ...nection between these products and the Communicator Refer to Figure 10 1 Remove the cap from the USB sensor adapter 2 Plug the USB sensor adapter into either of the USB ports labeled on the back of th...

Page 72: ...Class II AC adapter GlobTek Model GTM41061 1512 7 0 part 350118 001 included Power Supply Input 100 240 VAC 0 6 A 50 60 Hz Maximum Output 15 W Supply Mains Isolation AC adapter plug Minimum Operationa...

Page 73: ...light rain proof Communicator Implanted Device Radio Model 6280 Receive Bandwidth 190 160 kHz Frequency Band 916 5 MHz Modulation Transmit Type ASK Amplitude Shift keying Effective Radiated Power 1 2...

Page 74: ...ITUDE weight scale and blood pressure monitor Operational Frequency 2400 0 to 2480 0 MHz Modulation Type Adaptive Frequency Hopping Effective Radiated Power 14 dBm 25 mW Operating Temperature 32 F to...

Page 75: ...TX 824 849 MHz RX 869 894 MHz Effective Radiated Power 22 93 dBm PCS 1900 TX 1850 1910 MHz RX 1930 1990 MHz Effective Radiated Power 26 42 dBm W CDMA 850 TX 824 849 MHz RX 869 894 MHz Effective Radia...

Page 76: ...your Communicator and all accessories out of the reach of small children and pets Small parts may cause choking or serious injury if swallowed and attached cords may pose a strangulation hazard Consu...

Page 77: ...equipment such as cellular telephones and their base stations mobile phones and wireless home network devices at least 1 6 ft 0 5 m away from the Communicator Other wireless communication equipment co...

Page 78: ...that may legally connect to a telephone line In most but not all areas the sum of RENs should not exceed five 5 0 You should contact your telephone company to determine the maximum REN for your callin...

Page 79: ...he Federal Communications Commission there is no guarantee that it will not receive interference or that any particular transmission from this transmitter will be free from interference If your home h...

Page 80: ...ormation This equipment has been tested and found to comply with applicable safety portions of the AAMI ES 60601 1 2005 CAN CSA C22 2 NO 60601 1 08 and IEC 60601 1 2005 standards This equipment has be...

Page 81: ...01 1 2 is the ability to Communicate with your implanted device Identify alert conditions in your implanted device Receive measurements from optional health monitoring equipment Communicate implanted...

Page 82: ...ectronic equipment RF emissions CISPR 11 Class B The LATITUDE Communicator is suitable for use in all establishments including domestic establishments and those directly connected to the public low vo...

Page 83: ...air 8 kV contact 15 kV air The relative humidity should be at least 15 percent Electrical fast transient burst IEC 61000 4 4 2 kV for power supply lines 1 kV for input output lines 2 kV for power supp...

Page 84: ...dip in UT for 5 cycles 70 UT 30 dip in UT for 25 cycles 70 UT 30 dip in UT for 25 cycles 5 UT 95 dip in UT for 5 sec 5 UT 95 dip in UT for 5 sec Power frequency 50 60 Hz magnetic field IEC 61000 4 8...

Page 85: ...ended separation distance calculated from the equation applicable to the frequency of the transmitter Recommended separation distances Conducted RF IEC 61000 4 6 3 Vrms 150 kHz to 80 MHz 3 Vrms 10 Vrm...

Page 86: ...ximum output power rating of the transmitter in watts W according to the transmitter manufacturer and d is the recommended separation distance in meters m Field strengths from fixed RF transmitters as...

Page 87: ...9 MHz 28 0 MHz to 29 7 MHz and 50 0 MHz to 54 0 MHz f Field strengths from fixed transmitters such as base stations for radio cellular cordless telephones and land mobile radios amateur radio AM and F...

Page 88: ...interference by maintaining a minimum distance between portable and mobile RF communications equipment transmitters and the LATITUDE Communicator as recommended in Table 4 according to the maximum out...

Page 89: ...duct contains copyrighted software that is licensed under the GNU General Public License GPL Under the terms of the GPL as published by the Free Software Foundation you may obtain the complete corresp...

Page 90: ...AC DC adapter power input Direct current DC Universal serial bus USB connector Part number Serial number Reference number Non ionizing electromagnetic radiation IEC 60601 Class II medical equipment p...

Page 91: ...or address applies to distribution box Power indicator applies to USB Cellular Adapter Wireless indicator applies to USB Cellular Adapter Waste Electrical and Electronic Equipment WEEE symbol Indicate...

Page 92: ...vider or dial 911 See LATITUDE Patient Management System on page 7 Where should I place my Communicator See Where to Place Your Communicator on page 12 How do I set up my Communicator using a landline...

Page 93: ...Heart Button on page 29 When do I use my Communicator See When to Use Your Communicator on page 11 or Interrogating Your Implanted Device on page 57 What do I need to do with my Communicator if I tra...

Page 94: ...90 LATITUDE Communicator Patient Manual English...

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