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Typically you’ll never need to adjust these switches. What are they for? If you have more than one TVee system in your house
you can use different Wireless ID Switch settings so the systems won’t interfere with each other.
Trim Level Switch
– This changes the input sensitivity of TVee. If the output of your television is too low, you may need to
change the trim level switch to “1” to make it louder. Conversely, if you hear distortion in the audio signal, try the “3” setting to
make the input quieter. Generally “1” is the most common setting.
Troubleshooting TVee
Soundbar does not power on.
Is the power supply plugged into a live wall outlet?
Is the power supply properly connected to the soundbar power input?
Is the rear panel power switch in the “on” position?
Subwoofer does not power on.
Is the subwoofer plugged into a live wall outlet?
Is the rear panel power switch in the “on” position?
Is the fuse blown? Replace it with the same type. If it quickly blows again the unit may need service.
No sound from TVee.
Is the signal input connected to an output that is providing a signal?
Are the soundbar and subwoofer receiving power and turned on?
Turn up the volume of the TVee soundbar.
Turn up the volume of the television or cable box TVee is connected to.
Check Mute status – is the status indicator blinking green? Press the Mute button on the soundbar.
No Sound from the Subwoofer.
Check the points in the “subwoofer does not power on,” section above.
Turn up the volume control.
Check that the wireless ID setting is the same on the bar.
Distorted sound from the Soundbar.
Change the Trim Level switch setting to a higher number.
Check the signal source to be sure the distortion is not originating there.
Bass not loud enough.
Turn up the subwoofer Volume control.
Place the subwoofer closer to a corner of the room.
Check that the wireless ID setting is the same on the bar.
TVee won’t learn my remote control commands.
Carefully follow the programming instructions.
Hold the remote steady and 12 inches from the front of the soundbar.
Press and release the remote control button
s l o w l y
!
Note:
TVee learns almost all IR commands, but some IR protocols cannot be programmed.
There is a “pop” noise when I turn off my television.
Program TVee to be turned on and off with the power button on your television remote control.
Volume of my television speakers gets louder than my TVee system over time.
When the remote control volume button is held down your television may change volume levels faster then TVee.
Use the buttons on the soundbar to adjust the volume of the TVee to the correct balance with the television speakers.
The woofer seems to have interference with its wireless signal.
Try changing settings of the Wireless ID switches on both the soundbar and subwoofer.
The subwoofer could be too far from the soundbar to get a good signal. Try moving it closer.
