17
Troubleshooting
If you have problems using this product, check the following points before you request
service. If you still have a problem, contact our technical support.
Problem
Solution
No power
The fuse is blown. Replace with a new fuse with the
same type and rating.
The accessory switch of the vehicle is not engaged.
Turn the accessory switch on.
No sound
Volume is muted or playback is paused. Adjust volume
or check playback status.
Incorrect source input. Press
MODE
to select the
correct source.
Poor radio reception
Make sure an antenna is connected to the unit.
Fine tune the radio station (see “Tune to a radio
station” on page 8).
USB not playable
Files are not playable, or the USB device is not
compatible with the unit.
Cannot connect through
Bluetooth
Bluetooth function on the device is disabled. Enable
the device’s Bluetooth.
Make sure the device is within Bluetooth range.
The unit is already connected with another Bluetooth
device. Disconnect the current Bluetooth connection.
Audio quality from Bluetooth
connection is poor.
Move the device closer to the unit, or remove
obstacles or sources of interference that are affecting
Bluetooth reception
No response
Reset the unit (see “Reset The Unit” on page 7).
0422
Summary of Contents for MGV500B
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