Try turning off Wi-Fi® on the device
Go to
Bluetooth
settings on your device, select the SoundLink® speaker and choose to "Forget"
or "Remove" the speaker. Next, briefly hold the
Bluetooth
button on the speaker until
the
Bluetooth
light begins flashing Blue. Then try again to pair the device to the speaker
Turn the speaker off and back on
Disable
Bluetooth
on other connected devices that are not currently in use. The speaker will pair
to the two most recently used devices in its memory. Sound might drop out if a second connected
Bluetooth
device goes out of range of the speaker
Reset the device you are trying to pair. This is typically done by rebooting/restarting it or
removing the battery and/or power cable for one minute
Reset the speaker by turning it on and then holding the power button for 10 seconds until it turns
off
A factory reset clears the speaker's language setting and its paired mobile device memory,
returning the speaker to original factory settings. Once reset, turn the speaker on and try again to
pair the device.
Check for and install any software updates for your SoundLink®
speaker at
global.Bose.com/support
Try pairing another device. If the other device works, there may be an issue with the first device
Bluetooth® device will not reconnect to the
speaker
Applies to:
SoundLink Revolve Bluetooth® speaker
SoundLink Bluetooth® speaker
SoundLink Micro Bluetooth® speaker
If your
Bluetooth
device will not reconnect to the speaker, try the following to pair your device:
If your device asks for a passcode to connect, make sure the one you entered is correct. If you
never set a passcode, enter 0000 (four zeros)
Make sure
Bluetooth
is turned ON on your device
