English - 27
Care and Maintenance
Troubleshooting
Problem
What to do
Thesystemisnot
respondingtoinitial
operationofmyBose
®
remote
• Makesurethecontrolconsoleisturnedon.
• Checktoseeiftheremotebatteriesareinstalledcorrectly
orneedreplacement.See“Replacingthebatteries”on
page30.
• Resetthesystem.See“Resettingthesystem”onpage29.
• Pressanyremotekeyandwatchthesystemstatusindicator
onthecontrolconsole.Itshouldblinkwitheachpress.Ifnot,
see“Pairingtheremotewiththeconsole”onpage29
andfollowtheprocedure.
TheBoseremotedoes
notcontroladeviceI
addedduringtheinitial
setup
• Trysettingupthedeviceagain.PresstheSetupbuttonon
thecontrolconsole.Selectthedeviceoptionsandfollowthe
onscreeninstructionstosetupthedeviceagain.
• Yoursystemmayneedasoftwareupdate.See“Performinga
systemsoftwareupdate”onpage30.
Thevideoconnection
fromaconnectedsource
islessthanoptimum
Tochangeavideoconnection,presstheSetupbuttononthe
controlconsoleandselectthedevicesetupoptions.Followthe
onscreeninstructions.
Systemdoesn’tdo
anything
• MakesuretheACpowercordisinsertedsecurelyintothe
powersupply.
• MakesuretheAcoustimass
®
moduleandthepowersupply
arefullypluggedintoaliveAC(mains)outlet.
• (135seriesIIsystemsonly)Makesurethespeakerarrayis
pluggedintoaliveAC(mains)outlet.
• SelectaconnecteddevicefromtheSOURCEmenu.
• Resetthesystem.See“Resettingthesystem”onpage29.
Nosound
• MakesuretheAcoustimassmoduleispluggedintoaliveAC
(mains)outlet.
• (135seriesIIsystemsonly)Makesurethespeakerarrayis
pluggedintoaliveAC(mains)outlet.
• Increasethevolume.
• PresstheMutebuttonandmakesureyoursystemisnot
muted.
• Checktheinputconnectionsonthecontrolconsole.Make
surethatyouhaveselectedtherightsource.
• Makesurethattheaudioinputcableisirmlypluggedintothe
AudioOutconnector(notBoselink)onthecontrolconsole
andtheotherendisirmlyseatedintotheMediaCenter
connectorontheAcoustimassmodule.
• (135seriesIIsystemsonly)Makesurethattheaudioinput
cableisirmlypluggedintotheAudioOutconnector(not
Boselink)onthecontrolconsoleandtheotherendisirmly
seatedintotheAudioInconnectoronthespeakerarray.
• (135seriesIIsystemsonly)Trymovinganypossiblesources
ofwirelessinterference,suchasawirelesscomputernetwork
router,anotherwirelessdevice,oramicrowaveoven,further
awayfromthesystem.
• Forradiooperation,connecttheFMandAMantennas.
• Resetthesystem.See“Resettingthesystem”onpage29.