E N G L I S H - 2 1
T R O U B L E S H O O T I N G
Unable to complete
ADAPTiQ
®
audio calibration
Listen to the voice prompts for the following error messages:
Error
message
Problem
What to do
1
The microphone on the
ADAPTiQ headset cannot
detect sound.
• Secure all cables.
• Disconnect the ADAPTiQ headset cable and
reconnect it firmly into the soundbar’s
ADAPTiQ
connector.
• Ensure the microphone opening on the top of
ADAPTiQ headset is not blocked.
• Your ADAPTiQ headset may be damaged. Call
Bose® customer service for replacement parts.
Refer to the contact sheet in the carton.
2
The room is too loud.
Rerun ADAPTiQ audio calibration when the room
is quiet.
3
The ADAPTiQ headset is
too close to the speakers.
Move the ADAPTiQ headset farther away from the
speakers.
4
The listening locations are
too similar.
Move 1 – 2 ft. (.3 – .6 m) away from your previous
listening location.
5
The ADAPTiQ headset
cannot take measurements
due to movement.
Hold your head still.
After correcting your problem, you must rerun ADAPTiQ audio calibration
(see page 12).
If you hear a different error message, contact Bose customer service for further
instructions. Refer to the contact sheet in the carton.
