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Cleaning

Your headphones may require periodic cleaning:

Ear tips: First, remove them from the headphones and wash the tips with a 
mild detergent and water. Make sure you thoroughly rinse and dry them 
before putting them back on the headphones.

• Headphone nozzles: Clean the nozzles only with a dry, soft cotton swab or 

equivalent. Never insert any cleaning tool into the nozzle opening.

• Lanyard: Detach lanyard and wash with mild soap and water.

WARNINGS:

Contains small parts which may be a choking hazard. Not suitable for children 
under age 3.

This product contains magnetic material.

Long-term exposure to loud music may cause hearing damage. It is best to avoid 
high volume levels when using headphones, especially for extended periods. 

Do not use these headphones when operating a motor vehicle on a public road, or 
where the inability to hear outside sounds may present a danger to you or others.

Do not use mobile phone adapters to connect headphones to airplane seat jacks 
as this could result in personal injury such as burns or property damage due to 
overheating. Remove and disconnect immediately if you experience warming 
sensation or loss of audio.

CAUTIONS:

Sounds that you rely on as reminders or warnings may have an unfamiliar 
character when using headphones. Be aware of how these sounds may vary
in character so you can recognize them as needed.

Do not drop, sit on, or allow the headphones to be immersed in water.

Do not wrap the cord of the headphones around your audio device, as shortages 
or intermittent audio can occur over time.

This product conforms to the EMC Directive 89/336/EEC. 
The complete Declaration of Conformity can be found at 

www.Bose.com/compliance

.

Troubleshooting

If you experience any trouble using your headphones, try the following trouble-
shooting instructions. If you still need help, see the contact information on the 
inside back cover for assistance in your area.

Replacement parts and accessories

Accessories or replacement parts can be ordered through Bose Customer 
Service. See the contact information for your area included in this guide. 
For replacement ear tips, call 1-800-819-7032 (US only).

Carrying case

Ear tips (S/M/L)

Stability enhancement accessories

Problem

What to do

No audio/
Intermittent

Make sure that the headphone plug is securely connected 
to the headphone jack (not the line out jack) of the audio 
device.

Excessive 
bass

Turn off any bass boost or other audio enhancement 
features on the audio source.

Low volume/
poor audio

Turn off any “sound checker” or other audio signal altering 
features on the audio source.

Eartips 
falling off

Make sure to securely attach the eartips on the tip and 
housing and pressing the tip into place.

Lost eartip

Contact the service representatives appropriate for your 
region (on back page) to order replacements.

01_Bose_IE_1.2_ENG.fm  Page 4  Friday, May 15, 2009  6:42 AM

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