en
After-sales service
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This initial registration prepares the
Home Connect functions for use and
is only required when you want to
use the Home Connect functions for
the first time.
Note:
Please note that the Home
Connect functions can only be util-
ised with the Home Connect app. In-
formation on data protection can be
called up in the Home Connect app.
After-sales service
If you have any queries or are unable
to rectify errors on the device your-
self, contact our after-sales service.
We will always find the right solution
in order to avoid any unnecessary
visits by our customer service techni-
cian.
When contacting the after-sales ser-
vice, you will need the model number
(E-Nr.) of your device.
You can contact the after-sales ser-
vice using the following telephone
number:
CN 400 885 5888
Model number
The model number (E-Nr.) can be
found on the rating plate and in your
device settings.
The rating plate is situated on the un-
derside of the packaging.
You will also find the E-Nr. under the
Device info menu item in the Set-
tings.
→
"Overview of the basic settings",
Making a note of your device details
and the after-sales telephone number
will enable you to find them again
quickly.
Information regarding Free
and Open Source Software
This product includes software com-
ponents that are licensed by the
copyright holders as free software or
open source software.
You can access the license informa-
tion via your WeChat MiniApp or via
the device: "Settings > Device info >
QRCode on the third page". You can
also send a request to oss-
[email protected] or to BSH Haus-
geräte GmbH GmbH, Carl-Wery-
Str.34, D-81739 München, Germany.
The source code will be made avail-
able to you on request.
To file a request, please email to
[email protected]
or send a written request to
BSH Hausgeräte GmbH GmbH
Carl-Wery-Str.34
D-81739 München
Reference „OSSREQUEST“
The cost of performing your request
will be charged to you. This offer is
valid three years from the date of pur-
chase or at least as long as we offer
support and spare parts for the
product.
Technical specifications
Facts and figures for your appliance
can be found here.
Model
XA1504A5HW
Battery capacity
Built-in 1000 mAh
lithium-ion re-
chargeable battery
System power
(normal status)
3.7 V / 250 mA
