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        Faults and what to do about them

32

Faults and what to do about 

them

E:18

Drain pump blocked; clean the drain pump.  Clean the drainage hose 

on the siphon. 

E:32

Alternating display with 

End

 when programme is finished: unbalance problem, 

spinning phase is aborted.

E:95

Alternating display with 

End

 when programme is finished: no water detected in 

drying phase, may get bad drying result.

Other displays

Turn the programme selector to 

Off

. The appliance is switched off. Wait 5 s and 

switch on again. If the display is indicated again, call customer service. 

Information

Cause/Remedy

Faults

Cause/Remedy

Water is running out.

Correctly attach/replace drainage hose.

Tighten screw-fitting on the supply hose.

Water not flowing in.
Detergent not dispensed.

Start/Reload

 not selected?

Tap not open?

Filter blocked? Clean the filter

~

 Page 30

Supply hose kinked or jammed?

The washer dryer door 

cannot be opened.

Safety function active. 

Note:  

For safety reasons, the washer dryer door remains locked when the 

water level or temperature is high (See 

~

 Cancel the programme 

~

 Page 18

) or while the drum is rotating.

- - - -

 (Rinse stop = without final drain/spin) selected? 

Can be opened with emergency lock release only? 

~

 Page 31

Childproof lock active? Deactivate. 

~

 Page 17

Programme does not 

start.

Start/Reload

  or 

ñ

 Finished in

 selected?

Door closed?

Detergent solution is not 

drained.

- - - -

 (Rinse stop = without final drain/spin) selected? 

Clean the drain pump. 

~

 Page 29

Clean outlet pipe and/or drainage hose. 

Water not visible in the 

drum.

Not a fault – water below the visible area.

Spin result not satisfac-

tory.
Laundry wet/too damp.

Not a fault – unbalance detection system has stopped the spin cycle, laun-

dry unevenly distributed. Distribute small and large items of laundry in the 

drum.

Too low speed selected? 

Spin cycle activated sev-

eral times.

Not a fault – unbalanced load detection system adjusts imbalance.

Residual water in the dis-

penser for care product.

Not a fault – effect of the care product not impaired.

If required, remove the insert. Clean the detergent drawer and re-insert it. 

Summary of Contents for WVG30461GB

Page 1: ...en Instruction Manual and Installation Instructions Washer dryer WVG30461GB WVG3046SGB ...

Page 2: ...ing and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washer dryer Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This signal wor...

Page 3: ...ing the programme 17 Childproof lock 17 Reloading the laundry 17 Changing the programme 18 Interrupting or ending the programme 18 End of the programme 18 After washing drying 19 Overview of programmes 20 Programme on the programme selector 20 Drying table 23 Starching 24 Dyeing Bleaching 24 Soaking 24 0 Changing programme default settings 24 C Temp 24 0 rpm 24 ñ Finished in 25 Š Dry 25 Selecting ...

Page 4: ...old mains water and commercially available detergents and care products which are suitable for use in a washer dryer Always follow the manufacturer s instructions when dosing all detergents cleaning aids cleaning products and cleaning agents The washer dryer may be operated by children from 8 years of age by persons who have limited physical sensory or mental abilities and by persons who have inad...

Page 5: ...m you may injure your hands Do not grip the rotating drum Wait until the drum stops rotating Warning Risk of scalding When washing at high temperatures you may be scalded if you touch the hot washing water e g if draining hot washing water into a washbasin Do not touch the hot washing water If a drying programme was interrupted the washer dryer and laundry may be very hot Select Intensive Dry 5 or...

Page 6: ...ance Dispose of packaging in an environmentally friendly manner This appliance has been identified in accordance with the European Directive 2012 19 EU on Waste Electrical and Electronic Equipment WEEE The Directive specifies the framework for an EU wide valid return and recycling of waste appliances Hints and tips Utilise the maximum amount of laundry for the particular programme Overview of prog...

Page 7: ...lay panel 2 If required change the programme default settings and or select additional functions Sort the laundry Load the laundry 3 FODFN Open the detergent drawer Dose detergent according to the dosing recommendation Page 16 Close the washer dryer door Select A Start Reload 4 End of the programme Set programme selecter to Off Open the door and remove the laundry Turn off the water tap and discon...

Page 8: ...g to know your appliance 8 Getting to know your appliance Gettingtoknowyourappliance Washer dryer 6 7 Detergent drawer 0 Operating display panel 8 Door with handle 9S Open the door 9T Close the door Service flap ...

Page 9: ...off the washer dryer set the programme selector to Off 0 Select buttons C Temp 0 rpm Spin speed ñ Finished in and Š Dry for changing default settings Page 24 Select buttons G Speed Perfect F Eco Perfect and Z Aqua Plus for additional functions Page 26 8 Display panel for information Start programme Select the Start Reload A button to start interrupt e g reload laundry and cancel the programme Page...

Page 10: ...ad for selected programmes 0 1500 0 Spin speed in revolutions per minute If spin speed is selected as 0 all spinning pro cesses will be cancelled and the water after final rinse cycle will be pumped out Programme status End Programme end 0 00 Wrinkle guard process is running Page 18 End of programme with spin speed setting Further information E Fault display 0 Setting the signal Page 27 8 Programm...

Page 11: ... low This extends the programme duration r flashes The tap has not been turned on or there is no water pressure Å On if too much foam detected additional rinse cycle added on ñ On if finish in time was selected Speed Perfect G On if the desired additional function is selected see details Page 26 Eco Perfect F Aqua Plus Ï Dry Š On if drying function is activated Start Reload A On if the appliance i...

Page 12: ... may be used Protecting your laundry and washer dryer Caution Damage to the appliance textiles Foreign objects e g coins paper clips needles nails may damage the laundry or components of the washer dryer The following instructions must be observed when preparing your laundry Always follow the manufacturer s instructions when dosing all detergents cleaning aids care products and cleaning agents Do ...

Page 13: ...ot dry Wool or textiles containing wool Delicates silk synthetic curtains Textiles which contain foam rubber or similar materials Textiles which were treated with flammable liquids e g with stain remover petroleum ether thinners Risk of explosion Textiles which still contain hairspray or similar substances Notes Before drying hand washed textiles must be spun at the appropriate spin speed Before d...

Page 14: ...me Switching on the appliance Note If you have activated the childproof lock you must deactivate it before you can set a programme Select the required programme with the programme selector Can be rotated in either direction The washer dryer is switched on The following figures are indicated continuously on the display panel for the selected programme the programme duration the preset temperature t...

Page 15: ...individual drying programme or washing and drying without interruption is selected you can change the default settings for the drying programme if required Overview of programmes Page 20 Changing the default settings for a drying programme Touch the Š Dry button to set the desired drying mode or drying time only for an individual drying programme Note After changing the default settings for the dr...

Page 16: ...e detergents and care products according to water hardness ask your water supply company the manufacturer s specifications on the packaging the amount of laundry soiling Filling the dispensers 1 Pull out the detergent drawer Warning Eye skin irritation If the detergent drawer is opened while the appliance is running detergent care product may run out Carefully open the drawer If detergent care pro...

Page 17: ...ing or the programme duration and the programme progress symbols when the washing programme has started Display panel Page 10 Childproof lock You can secure the washer dryer to prevent the set functions from being changed inadvertently To do this activate the childproof lock when the programme has started Activating deactivating Touch and hold the buttons 0 rpm and ñ Finished in for approx 3 secon...

Page 18: ...rt Reload 2 To cool down laundry Select Rinse O 3 Select A Start Reload For programmes at low temperature 1 Select A Start Reload 2 Select Spin Drain 0 3 Select A Start Reload For drying programmes 1 Select Intensive Dry 5 or Gentle Dry 2 Touch button Š Dry and set drying time to 15 minutes 3 Select A Start Reload End of the programme End or Rinse stop without final drain spin cycle is indicated i...

Page 19: ... 2 Turn the programme selector to Off The appliance is switched off 3 Turn off the tap Not required for Aqua Stop models 4 Disconnect the mains plug Notes Do not leave any items of laundry in the drum In the next wash they may shrink or discolour another item Remove any foreign objects from the drum and the rubber seal risk of rust Leave the detergent drawer and door open so that residual water ca...

Page 20: ... possible settings for drying Cottons i Standard washing program for hard wearing textiles made of cotton or linen Note Reduced load for G additional functions max 8 5 kg 5 kg Ž cold 90 C 0 1500 rpm G F Ï Prewash T Energy intensive program for heavily soiled hard wearing textiles made of cotton or linen Note Reduced load for G additional functions max 8 5 kg 5 kg Ž cold 90 C 0 1500 rpm G F Ï Easy ...

Page 21: ...a ble for most non delicate textile max 4 kg 4 kg Ž cold 30 C 0 1500 rpm G F Ï Down t Machine washable fabrics that are filled with down Notes Wash large items separately Use special down washing detergent max 1 5 kg 1 kg Ž cold 60 C 0 1200 rpm G F Ï Rinse O Washable textiles Extra rinse with spin max 5 kg 0 1500 rpm Ï Spin Drain 0 Single spinning program with selectable spin speed To select the D...

Page 22: ...ecial drum cleaning detergent can be used Ž cold rinsing programme for the removal of fluff which has col lected in the washer drum during the drying phase 0 Ž cold 40 90 C 1200 rpm Gentle Dry Single gentle dry programme for drying garments with lower tem perature by selecting to achieve automatic cupboard dry result by selecting to achieve automatic extra dry result self defined drying time selec...

Page 23: ... kg Adjustable drying time min Time Dry _1 0 60 _2 5 120 The times are approximate and refer to a normal load standard spin programme and room tempera ture The maximum selectable drying time is 120 min If the laundry weighs more than 2 5 kg select auto matic drying This function is recommended to ensure good drying results and save energy The 15 min ute drying programme is used to cool the laundry...

Page 24: ...ed or change the programme Note Load laundry of the same colour No additional detergent is required the soaking solution is used for washing 0 Changing programme default settings Changingprogrammedefaultsettings You can change the default settings for selected programmes The settings can be changed even while the selected programme is running The effects depend on the progress of the programme C T...

Page 25: ...f the programme for individual drying is selected automatic drying or timed drying with a required drying duration is available Notes Programme selection in Intensive Dry 5 or Gentle Dry position to select an individual drying programme Overview of programmes Page 20 The standard drying mode is In this mode the drying time is automatically set according to the amount of laundry to be dried The res...

Page 26: ...andard programme Note Do not exceed maximum load Overview of programmes Page 20 F Eco Perfect 0 Energy optimised washing by reducing the temperature while achieving a consistent washing result Note The washing temperature is lower than the selected temperature For special hygiene requirements the Allergy programme is recommended Z Aqua Plus 8 Increased water level and extended wash time For areas ...

Page 27: ... step clockwise Press A and hold and 1 step clockwise Release 2 a Set volume for information signals Press the ñ Finished in and set Volume or Set to Off setting mode for signal volume is left 2 b Selecting volume of the button signals 1 step clockwise Press the ñ Finished in and set Volume Set to Off setting mode for signal volume is left ...

Page 28: ... use abrasive cloths sponges or detergents stainless steel cleaner Do not clean the appliance with a water jet Drum Use chlorine free cleaning agents do not use steel wool Descaling Not required if detergent dosed correctly However if this does occur follow the instructions of the descaling agent manufacturer Suitable descalers can be purchased on our website or from customer service Page 35 Clean...

Page 29: ...w the pump cover residual water may leak out Clean the interior pump cover thread and pump housing The impeller in the drain pump must be able to rotate Refit the pump cover and screw it on tightly The handle must be in a vertical position 6 Place the service flap back on lock it into place and close it Note To prevent unused detergent from flowing into the outlet during the next wash Pour 1 litre...

Page 30: ...elect any programme except Spin Drain 0 3 Select A Start Reload Allow the programme to run for approx 40 s 4 Turn the programme selector to Off Pull out the mains plug 5 Clean the filter on the tap Disconnect the hose from the water tap Clean the filter with a small brush 6 Clean the filter on the back of the appliance Remove the hose from the rear of the appliance Take out the filter with pliers ...

Page 31: ...if water can be seen through the glass 1 Switch off the appliance Disconnect the mains plug 2 Drain the detergent solution 3 Pull the emergency release downwards with a tool and release The washer dryer door can then be opened Information on the display panel Information Cause Remedy Õ Flashes fast signal The door was opened and the water level is too high Close the door continue the programme wit...

Page 32: ...e Note For safety reasons the washer dryer door remains locked when the water level or temperature is high See Cancel the programme Page 18 or while the drum is rotating Rinse stop without final drain spin selected Can be opened with emergency lock release only Page 31 Childproof lock active Deactivate Page 17 Programme does not start A Start Reload or ñ Finished in selected Door closed Detergent ...

Page 33: ... Switch on replace fuse If the fault occurs repeatedly call customer service Page 35 The programme duration changes during the wash cycle Not a fault unbalanced load detection system adjusts imbalance Not a fault foam detection function active Additional rinse cycle Detergent residue on the laundry Occasionally phosphate free detergents contain water insoluble residue Select Rinse O or brush items...

Page 34: ...he power supply voltage is too low below 200 V provide a suitable power supply The water pressure is low According to water condensing principle low water pressure will cause evaporated steam not condensed totally The tap is closed during drying Due to the use of the water condensation technology for drying please keep the connected water tap open during the drying process otherwise proper drying ...

Page 35: ... opened service flap and the back of the appliance depending on model Rely on the competence of the manufacturer Contact us You can therefore be sure that the repair is carried out by trained service technicians who carry original spare parts J Technical specifications Technicalspecifications Dimensions 850 x 600 x 590 mm height x width x depth Weight 80 kg Mains connection Mains voltage 220 240 V...

Page 36: ...ndard EN60456 For comparison test please test the programs with specified load and maximum spin speed EU energy label wasing performance tests according to EN50229 are conducted using specified load on Cottons i 60 C F Eco Perfect EU energy label drying performance tests are conducted according to EN50229 Maximum washing load is divided into 2 drying cycles with Intensive Dry 5 Cupboard dry option...

Page 37: ...connect the water drain hose to a siphon Useful tools Spirit level for aligning Page 41 Spanner with WAF13 for loosening the transport braces and Page 43 WAF17 for aligning the appliance feet Page 41 Mains cable 3 0 Bag Installation and operating instructions Customer services location directory Warranty Cover caps for openings after the transport braces have been removed Adaptor with sealing wash...

Page 38: ...e the local water and electricity supplier may have special requirements If in doubt have the appliance connected by a specialist Installation surface Note The washer dryer must be stable so that it does not move around The installation surface must be firm and level Soft floors floor coverings are not suitable Installing the appliance on a base or on a wooden joist ceiling Caution Damage to the a...

Page 39: ... in a safe place To prevent transport damage from occurring if the appliance is moved at a later date you must refit the transport locks before transporting the appliance Note Keep the screws and sleeves in a safe place 1 Take the hoses out of the holders 2 Unscrew and remove all four transport brace screws Remove the sleeves To do this remove the mains cable from the holders 3 Insert the covers L...

Page 40: ...t kink or squash the water supply hose Do not alter shorten cut through the water supply hose otherwise its strength is no longer guaranteed Only tighten the screw connections by hand If the screw connections are tightened too much with a tool pliers the thread may become damaged Optimum water pressure in the supply network At least 100 kPa 1 bar Maximum 1000 kPa 10 bar When the tap is open the wa...

Page 41: ...rains away quickly enough Note Do not kink the water drain hose or put strain on it lengthways Connection Drainage into a washbasin Drainage into a siphon The connection point must be secured using a hose clamp with a diameter of 24 40 mm available from specialist dealers Drainage into a plastic pipe with rubber bushing or into a drainage pit Alignment 1 Loosen the lock nut in a clockwise directio...

Page 42: ...ly a type which features this symbol z Only this symbol guarantees compliance with the currently valid regulations The mains plug is always accessible The power cord is not kinked crushed altered or severed and has not come into contact with any heat sources Before washing drying for the first time The washer dryer was inspected thoroughly before leaving the factory To remove any residual test wat...

Page 43: ...er supply 5 Remove the hoses Installing transportation protection devices 1 Remove the covers and keep in a safe place If required use a screwdriver 2 Insert all 4 sleeves Clamp the mains cable on the holders Insert and tighten the bolts Before switching on the appliance Notes Always remove the transportation protection devices To prevent unused detergent from flowing into the outlet during the ne...

Page 44: ...001053505 9508 You can find the contact information for all countries in the attached after sales service directory 7 Advice and repair order in the event of faults GB 0344 892 8979 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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