Faults and what to do about them
en
33
The washer dryer door
cannot be opened.
■
Safety function active.
Note:
For safety reasons, the washing machine door remains locked
when the water level or temperature is high (See
~
Cancel the pro-
gramme
) or while the drum is rotating.
■
- - - -
(Rinse stop = without final drain/spin) selected?
■
Can be opened with emergency lock release only?
■
Childproof lock active? Deactivate.
Programme does not
start.
■
Start/Reload
A
or
ñ
Ready in
selected?
■
Door closed?
■
Childproof lock active? Deactivate.
Detergent solution is not
drained.
■
- - - -
(Rinse stop = without final drain/spin) selected?
■
■
Clean outlet pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■
Not a fault – unbalance detection system has stopped the spin cycle, laun-
dry unevenly distributed. Distribute small and large items of laundry in the
drum.
■
Too low speed selected?
Spin cycle activated sev-
eral times.
Not a fault – unbalanced load detection system adjusts imbalance.
Residual water in the dis-
penser for care product.
■
Not a fault – effect of the care product not impaired.
■
If required, remove the insert. Clean the detergent drawer and re-insert it.
Compartment
M
is not
rinsed out completely.
Remove the insert. Clean the detergent drawer and reinsert it.
Odour formation in the
washer dryer.
■
Run the
Drum Clean
Û
90°C
programme without laundry and detergent.
■
Use appropriate detergent for daily washing.
■
keep the door and detergent dispenser open after using.
Status display
Å
is on.
Foam may come out of
the detergent drawer.
Too much detergent used?
■
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser
II
. (Not for outdoor, sports and down-filled textiles!)
■
Reduce detergent dosage for the next wash cycle.
■
Use commercially available low foam detergent and care products which
are suitable for washer dryers.
Excessive noise, vibra-
tions and “wandering”
during the spin cycle.
■
Appliance aligned? Align the appliance.
■
Appliance feet fixed? Secure appliance feet.
■
Transportation bolts are removed? Removing the transportation
bolts.
Display panel/indicator
lights do not function
while the appliance is run-
ning.
■
Power failure?
■
Fuse tripped? Switch on/replace fuse.
■
If the fault occurs repeatedly, call customer service.
Faults
Cause/Remedy
