en
Help with the appliance
50
--------
Note:
If you cannot rectify the fault yourself by turning the appliance off and then on again,
please contact our after-sales service.
Humidity in the room
is increasing.
Make sure the room is sufficiently ventilated.
Drying programme is stopped. If the drying programme is stopped due to a power failure, restart
the programme or remove the laundry and spread it out.
Unusual noises when drying.
Automatic cleaning of the heat exchanger produces noises. This does
not indicate that there is a malfunction on the appliance.
The appliance feels cold
despite drying.
Not a fault. The appliance can dry effectively at low temperatures using
a heat pump.
Home Connect is not working.
■
You can find solutions to problems with Home Connect at
www.home-connect.com.
■
The availability of the Home Connect functionality depends on the
availability of the Home Connect Services (e.g. provision of the app)
in your country. Home Connect Services are not available in every
country – for further information please check:
www.home-connect.com.
Residual water in the conden-
sation container despite the
appliance being connected to
the drain hose*.
If the optional drain hose is installed, residual water remains in the con-
densation container due to the appliance's self-cleaning function.
* Depending on how the appliance is equipped or the available accessory
