background image

Troubleshooting

 en

37

16 Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.

WARNING

Risk of electric shock!

Incorrect repairs are dangerous.

Repairs to the appliance should only be carried out by trained specialist
staff.

Only use genuine spare parts when repairing the appliance.

If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.

Fault

Cause and troubleshooting

 "Hot "  and the drum
rotates.

Cooling process active.

1.

Not a fault.

2.

Do not change the programme during the cooling
process.

Note: 

The cooling process takes up to 10 minutes.

You can continue to operate the appliance.

Humming noise.

Compressor active.

Not a fault – normal operating noise.

The display goes out
and  

  flashes.

Energy-saving mode is active

Press any button.

a

The symbol lights up again.

 

Fluff filter is soiled.

→ 

"Cleaning the fluff filter", Page 26

The base unit's filter is soiled.

→ 

"Cleaning the filter system on the base unit",

Page 28

The appliance is not
working.

The mains plug of the power cord is not plugged in.

Connect the appliance to the power supply.

The circuit breaker in the fuse box has tripped.

Check the circuit breaker in the fuse box.

There has been a power cut.

Check whether the lighting in your kitchen or other
appliances are working.

Appliance paused, but
the drum is rotating.

Cooling process active.

Not a fault – no action required.

Summary of Contents for WTH85VS6SN

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Tumble dryer WTH85VS6SN en User manual and installation instructions ...

Page 2: ...ntrol panel 16 6 Display 17 7 Buttons 19 8 Dryness level 21 8 1 Changing the dryness level 21 8 2 Adjusting the dryness level 21 9 Programmes 22 9 1 Automatic programmes 22 9 2 Timed programmes 23 10 Accessories 24 11 Laundry 25 11 1 Preparing the laundry 25 12 Basic operation 25 12 1 Switching on the appliance 25 12 2 Setting a programme 25 12 3 Adjusting the programme settings 25 12 4 Loading la...

Page 3: ... Moisture sensor 35 16 Troubleshooting 37 17 Transportation storage and disposal 41 17 1 Preparing the appliance for transportation 41 17 2 Disposing of old appliance 41 18 Customer Service 42 18 1 Product number E Nr and production number FD 42 19 Consumption values 43 20 Technical data 44 ...

Page 4: ...ds and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been instructed on how to use the appliance safely and have und...

Page 5: ... Never connect the appliance to a circuit that is regularly switched on and off by the energy supplier When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the...

Page 6: ...different manufacturers and with varying depths and widths in a washer dryer stack Do not install a washer dryer stack on a platform the appli ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury ...

Page 7: ...ress of moisture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct...

Page 8: ...t R290 in this appliance is environmentally friendly yet combustible and may ignite if it comes into contact with open flames or ignition sources Keep naked flames and ignition sources away from the appli ance WARNING Risk of explosion If there is any residual material left in the fluff filter this may ignite during the drying process Clean the fluff filter regularly Highly flammable objects such ...

Page 9: ... you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside 1 6 Safe cleaning and maintenance Take note of the safety instructions when cleaning and performing maintenance work on ...

Page 10: ...pliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s original spare parts and original ac cessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that contain solvents Do not use cleaning agents that contain solvents ...

Page 11: ...g on appliance specifications or if the fluff guard is incomplete or defective this may result in damage to the ap pliance Do not operate the appliance without a fluff guard or with a fluff guard that is incomplete or defect ive Foam and foam rubber may deform or melt during the drying process Do not dry laundry that contains foam or foam rubber Unsuitable cleaning products may damage the surfaces...

Page 12: ... ends when you use the appliance again e g if you open or close the door Energy saving mode ends when you use the appliance again 4 Installation and con nection 4 1 Unpacking the appliance ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appli ance Remove these objects along with all supplied accessories from...

Page 13: ... immedi ately after transportation the refriger ant contained in the appliance may result in damage to the appliance Immediately after transporting the appliance leave it to rest for two hours before putting it into opera tion Installation loca tion Requirements On the floor Place the appli ance on a clean level and firm surface Align the appli ance Page 14 In a washer dryer stack Only use the ori...

Page 14: ...nce feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 4 5 Connecting the appliance to the electricity supply 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 44 2 Check the mains plug is inserted properly ...

Page 15: ...an find an overview of the parts of your appliance here 1 2 3 4 5 6 On certain models specific details such as the colour and shape may differ from those pictured 1 Ventilation opening 2 Maintenance flap on the base unit Page 33 3 Fluff filter Page 26 4 Door 5 Condensation container Page 30 6 Control panel Page 16 ...

Page 16: ...e 16 5 2 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 1 Programmes Page 22 2 Programme selector Page 25 3 Display Page 17 4 Buttons Page 19 ...

Page 17: ... Childproof lock lights up The childproof lock is activ ated flashes The childproof lock is activated and the appliance has been operated Deactivating the childproof lock Page 31 Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes The programme can be star ted or continued Dryness level ad justed The adjusted dryness level is activated Button...

Page 18: ...ilter system on the base unit Page 28 Hot Cooling process The laundry is cooled while the drum is rotating in order to avoid damage to the laundry The process can be cancelled by opening the door Note Do not change the programme Drying Programme status Dryness level Iron Dry Programme status Dryness level Cupboard Dry Programme status Anti crease Programme status P Pause Programme status End End o...

Page 19: ...hildproof lock remains activated Childproof lock Page 31 Adjust the dryness level If the laundry feels too damp after it has been dried to a particular dry ness level you can ad just the dryness level Adjusting the dryness level Page 21 Activate Deactivate Activate or deactivate the crease reduction func tion Once the programme has ended the drum moves the laundry at regular intervals for 60 minut...

Page 20: ...rs Set the programme end The programme duration is already included in the set number of hours Once the programme has started the pro gramme duration is dis played Multiple selection Set the programme dura tion for timed pro grammes Timed programmes Page 23 ...

Page 21: ... laundry is still a little damp after drying To prevent creasing after drying iron the laundry or hang it up 8 1 Changing the dryness level For some automatic programmes you can change the dryness level so that your laundry will be drier or more damp Set an automatic programme with the desired dryness level Automatic programmes Page 22 8 2 Adjusting the dryness level If the laundry feels too damp ...

Page 22: ...th additional information about programme selection Programme Description Max load kg Cotton Cupboard Dry Ex tra Cupboard Dry Iron Dry Dry hard wearing heat resistant fabrics made of cotton or linen 8 0 Easy Care Cupboard Dry Extra Cupboard Dry Iron Dry Dry items made of synthetic materials or blended fabrics 3 5 Mix Dry items made of cotton and synthetics 3 0 Delicate Dry delicate underwear made ...

Page 23: ...f laundry or thin fabrics Tip The laundry s care labels provide you with additional information about pro gramme selection Timed program Description Max load kg Wool Finish Dry machine washable items made of wool or containing wool Note The laundry becomes fluffier but not dry Remove laundry once the programme has ended and allow it to dry 0 5 Time Program Cold Dry all types of fabric except for w...

Page 24: ...nce on a suitable washing machine of the same width and depth and that is from the same manufacturer The pull out worktop makes it easier to load and unload the appli ance WTZ11400 Y distributor Connect the water drain hose of an additional ap pliance to the same si phon outlet 15000490 Water drain hose Drain away excess con densation directly into the waste water system without having to regu lar...

Page 25: ...itching on the appli ance Requirement The appliance has been correctly installed and connec ted Installation and connection Page 12 Turn the programme selector to a programme 12 2 Setting a programme 1 Turn the programme selector and set the required programme Programmes Page 22 2 If required adjust the programme settings Adjusting the programme set tings Page 25 12 3 Adjusting the pro gramme sett...

Page 26: ...12 7 Adding laundry After the programme starts you can remove or add laundry at any time Requirement A programme has started Starting the programme Page 26 1 Press The cooling process starts auto matically after approximately 30 seconds and cools down the laun dry while the drum is rotating If you want to avoid or cancel the cooling process open the door Display Page 18 2 Open the door 3 Add or re...

Page 27: ...Requirements The display shows the following after drying End or during operation 1 Open the door 2 Remove the fluff from the door 3 Remove the two part fluff filter 4 Remove the fluff from the recess Ensure that no fluff falls into the air channel 5 Disconnect the two part fluff filter 6 Open the two fluff filters ...

Page 28: ...tem protects the ap pliance from fluff Cleaning the filter system on the base unit If the display shows a notification while the appliance is in operation clean the base unit s filter system Notes You can clean the filter regularly system even without the notifica tion being shown on the display It is not necessary to clean after each drying cycle If you do not clean the appliance as described the...

Page 29: ...er mat thoroughly un der warm running water and squeeze it out by hand You can remove heavy soiling carefully using a vacuum cleaner Do not clean the filter mat using cleaning products 6 Push the filter mat onto the retain ers Ensure that the cleaned filter mat is not deformed damaged or in verted when you push it onto the retainers Note You can order the filter mat Page 24 as a spare part from cu...

Page 30: ...appliance is in operation empty the condensation container Requirements The display shows the following after drying End or during operation 1 Pull out the condensation con tainer keeping it level 2 Empty the condensation container Make sure that you insert the con densation container before operat ing the appliance Inserting the condensation con tainer Page 30 Inserting the condensation container...

Page 31: ...ns for approx 3 seconds a The display shows a The controls are locked a The childproof lock remains active even after the appliance has been switched off and in the event of a power failure 13 2 Deactivating the child proof lock Requirement To deactivate the childproof lock the appliance must be switched on Press and hold the two 3 sek buttons for approx 3 seconds a goes out in the display ...

Page 32: ...0 off 1 quiet 2 me dium 3 loud 4 very loud Set the volume of the signal at the end of the programme Button signal 4 0 off 1 quiet 2 me dium 3 loud 4 very loud The volume of the audible signal emitted when the buttons are pressed Washing ma chine spin speed 2 Example 600 low 1800 high Set the spin speed of the washing machine The set value increases or decreases the displayed dura tion of the autom...

Page 33: ...manual by scanning the QR code in the table of contents or on www bosch home com 15 1 Tips on cleaning and care Wipe down the housing and the controls with nothing but water and a damp cloth This ensures the parts of the appli ance will remain clean and hy gienic Remove all de tergent residue spray residue or other residues immediately Fresh deposits are easier to re move without leaving any resid...

Page 34: ... remove any visible dirt in the base unit CAUTION Risk of cutting Touching sharp edges on the heat exchanger may lead to cuts Do not touch the fins on the heat exchanger 1 Open the base unit Page 33 2 Use a soft brush to clean the heat exchanger cover Make sure that you remove all dirt from the seal 3 Carefully clean the fins on the heat exchanger with a vacuum cleaner and brush attachment Ensure ...

Page 35: ...mp the laundry is during the drying cycle The appli ance changes the duration of the automatic programme depending on the residual moisture in the laundry Cleaning the moisture sensor Over time residue from limescale detergents and care products can build up on the moisture sensor Clean the moisture sensor regularly ATTENTION Hard or rough objects may damage the moisture sensor Do not use hard or ...

Page 36: ...en Cleaning and servicing 36 2 Clean the moisture sensor with a sponge ...

Page 37: ...a fault 2 Do not change the programme during the cooling process Note The cooling process takes up to 10 minutes You can continue to operate the appliance Humming noise Compressor active Not a fault normal operating noise The display goes out and flashes Energy saving mode is active Press any button a The symbol lights up again Fluff filter is soiled Cleaning the fluff filter Page 26 The base unit...

Page 38: ...d 1 Emptying the condensation container Page 30 2 Inserting the condensation container Page 30 3 Starting the programme Page 26 Water drain hose is caught or jammed 1 Ensure that the water drain hose is not kinked or trapped 2 Route the water drain hose without kinks Water drain hose is not connected correctly Ensure that the water drain hose is connected cor rectly Water drain hose is blocked Rin...

Page 39: ...lter is soiled Cleaning the filter system on the base unit Page 28 Fluff filter is soiled Cleaning the fluff filter Page 26 The ambient temperature is greater than 30 C Ensure that the ambient temperature is lower than 30 C The ambient temperature is lower than 15 C Ensure that the ambient temperature is above 15 C Insufficient air circulation at the appliance s installation location Ventilate the...

Page 40: ...whether the lighting in your kitchen or other appliances are working The load is too large Observe the maximum load capacity of the Programmes Page 22 After the end of the programme warm laundry feels damper than it actually is 1 Remove the laundry from the drum as soon as the drying programme has finished 2 Spread the items of laundry for cooling Unsuitable dryness level set Changing the dryness ...

Page 41: ...ance against unintentional loosening Ensure that you do not bend the water drain hose 6 Empty the condensation container Page 30 7 Insert the condensation container Page 30 8 Disconnect the appliance s mains plug from the power supply a The appliance is now ready to be transported 17 2 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Chi...

Page 42: ...rea Note Under the terms of the manu facturer s warranty the use of Cus tomer Service is free of charge Detailed information on the warranty period and terms of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the production number FD of your appliance The contact details ...

Page 43: ... en vironmental conditions and the activ ation of additional functions The expected programme dura tion Ready in time that is shown on the appliance display when selecting the programme is based on the spin speed in the washing machine of 1000 rpm when the appliance is de livered Programme Final mois ture level Load kg Spin speed rpm Initial mois ture level Pro gramm e dura tion h min Energy con s...

Page 44: ...0 V 50 Hz Minimum in stallation protec tion 10A Nominal power 625 W Power consump tion Off mode 0 10 W Left on mode 0 75 W Ambient temper ature Minimum 5 C Maximum 35 C Length of the power cord 145 cm You can find more information about your model online at https eprel ec europa eu 1 This web ad dress is linked to the official EU EPREL product database Please then follow the instructions on search...

Page 45: ......

Page 46: ......

Page 47: ......

Page 48: ...ng for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001754083 9001754083 020810 en BSH Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY www bosch home...

Reviews: