Faults and what to do about them
en
31
Note:
If you cannot rectify the fault yourself by turning the dryer off and then on
again, please contact our after-sales service.
Laundry is not dried prop-
erly or is still too damp.
■
After the programme has ended, warm laundry feels damper than it actu-
ally is. Spread the laundry out and allow the heat to disperse.
■
Finely adjust the dryness level – this extends the drying time but does not
increase the temperature. Your laundry will become drier
■
Select a programme with a longer drying time or increase the dryness level.
This does not increase the temperature.
■
Select a timed programme to add extra drying time for laundry that is still
damp
■
If you have exceeded the maximum permitted load for the programme,
the laundry may not be dried properly.
■
Clean the moisture sensor in the drum. The sensor may become covered by
a fine layer of limescale or residues of detergents and care products which
then impair its function. Your laundry is not being dried correctly
.
■
Drying has been interrupted as a result of a power cut, because
the condensate container is full or because the maximum permitted drying
time has been exceeded.
Note:
See also the laundry tips
Drying time too long?
■
The fluff filter or the EasyClean filter may be dirty, which will make
the drying time longer. Clean the fluff filter or the EasyClean filter.
■
If the air inlet on the dryer is blocked or not freely accessible, this may
increase the drying time. Make sure that the air inlet remains unobstructed.
■
The optimum ambient temperature for drying is between 15 °C and 30 °C.
Outside of this range, the drying time may increase.
■
Insufficient air circulation in the room may increase the drying time. Venti-
late the room.
Display panel goes off
and Start button flashes.
Not a fault. Energy-saving mode is active
.
Humidity in the room
increases.
Not a fault. Make sure the room is sufficiently ventilated.
Power cut.
The drying programme is interrupted. Remove the laundry and spread it out,
or restart the programme.
Unusual noises when dry-
ing.
Not a fault; see also
.
The dryer feels cold
despite drying.
Not a fault. The dryer can dry efficiently at low temperatures using a heat pump.
Faults
Cause/remedy
* Depending on the model
