en
Faults and what to do about them
48
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
There is too much detergent/fabric softener in the dispensers. Do not fill the
dispensers above the
max.
mark.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the
spin cycle because the laundry is unevenly distributed. Distribute small and
large items of laundry evenly in the drum.
■
Is
p
(Easy Iron)
additional programme setting selected (depending on
the model)?
■
Is
Silent
additional programme setting or
Silent
programme selected
(depending on the model)?
■
Is the selected speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is taking
longer than usual.
■
Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■
Not a fault – the foam detection system is activated – a rinse cycle has
been switched on.
The length of the pro-
gramme changes during
the wash/dry cycle.
Not a fault – the programme sequence is optimised for the specific washing/
drying process. This may change the length of the programme shown on the
display panel.
Odours, stain formation in
the appliance.
Run the
Cotton 90°C
programme without laundry.
Add washing powder or a detergent containing bleach.
Note:
To prevent foaming, only use half the amount of detergent recommend-
ed by the detergent manufacturer. Do not use detergents designed for woollens
or delicates.
Loud noises, vibrations
and appliance "move-
ment" during the spin
cycle.
■
Is the appliance aligned?
■
Are the appliance's feet fixed? Secure the appliance's feet.
■
Have the transport locks been removed?
The display panel indica-
tor lights do not work
while the appliance is run-
ning.
■
Has there been a power failure?
■
Have the fuses blown? Reset/replace the fuses.
■
If the fault occurs repeatedly, call customer services.
There is detergent resi-
due on the laundry.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select
Rinse
or brush the laundry after washing.
Spin during the drying
phase.
This is an innovative process known as thermal spinning used to reduce energy
consumption during the drying phase. It is designed like this, please wait until
program finished.
Fluff found on the laundry. Run the
Cotton
—
(cold) programme without laundry and detergent to remove
fluff which have accumulated inside the drum during the previous drying cycle.
Water inlet noise during
the drying phase.
The washer dryer uses water condensation technology, water is constantly
needed to dry the laundry. Therefore the water tap must be on all the time, till
the end of the drying phase.
Faults
Cause/Remedy